First-tier Tribunal allows bypass of consultation for urgent lift repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent lift repairs in a sheltered housing property. The repairs were deemed necessary for the health and safety of elderly residents.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary for health and safety reasons.
📖 What the law says
The First-tier Tribunal can grant a request to bypass consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs in a sheltered housing property.
📜 Headnote Official document
The First-tier Tribunal granted a landlord's application for dispensation from consultation requirements under the Landlord and Tenant Act 1985 for urgent lift repairs in a sheltered housing property.
📚 Full judgment Official document
OUTCOME: Allowed
Case Reference : MAN/OOCB/LDC/2019/0012
Property : [ADDRESS] [POSTCODE]
Applicant : [redacted]
Respondents : [redacted] Landlord & Tenant Act 1985 – Section 20ZA
Tribunal Members : [NAME] (Tribunal Judge) [NAME] ([NAME] [NAME] [NAME])
Date of determination : 3 June 2019
Date of Decision : 6 June 2019
DECISION
© CROWN COPYRIGHT 2019
FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
2 Application
1. [COMPANY] applies to the Tribunal under Section 20ZA of Landlord and Tenant Act 1985 (the Act) for dispensation from the consultation requirements of Section 20 of the Act and the Service Charges (Consultation Requirements)(England) Regulations 2003 (SI 2003/1987) in respect of work to the lift at [ADDRESS] [POSTCODE] [NAME].
2. The Respondents are Leaseholders of apartments at [NAME].
Grounds and Submissions
3. The application was received by the Tribunal on 21 March 2019.
4. The Applicant is the Landlord within the Leases of the apartments at [NAME].
5. On 10 April 2019 [NAME] made directions which provided that in the absence of a request for a hearing the application would be determined upon the parties’ written submissions.
6. [NAME] is a purpose-built block comprising 11 residential apartments providing sheltered accommodation for vulnerable elderly people. It has a communal lounge and lift to upper floors.
7. The Applicant stated in the application form that the work is required for installation of a new control and cable system and new car internal control to the lift at [NAME].
8. Further information gives details of the work required, tenders received and the cost to each individual [NAME]. Details of quotations have been provided. The Applicant explains its objective consideration of the tenders taking into account quality and value.
9. The applicant states no formal consultation has been carried out as the work is extremely urgent and a “very competitive price” has been obtained. In its current state, the lift is not compliant with Fire Risk assessment.
10. The Applicant states that the residents are all elderly and in need of support and assistance. Many are unable to mobilise without assistance and the lift is essential to enable them to leave their apartments.
11. In accordance with directions the Applicant has provided a sample Lease, copy lift condition report and a statement of case.
12. The Tribunal did not receive submissions from a [NAME] in accordance with directions.
13. The Tribunal convened without the parties to make its determination on 3 June 2019.
3
Law
14. Section 18 of the Act defines “service charge” and “relevant costs”.
15. Section 19 of the Act limits the amount payable by the [NAME] to the extent that the charges are reasonably incurred.
16. Section 20 of the Act states:- “Limitation of service charges: consultation requirements
Where this Section applies to any qualifying works…… the relevant contributions of tenants are limited……. Unless the consultation requirements have either:- a. complied with in relation to the works or b. dispensed with in relation to the works by …… a leasehold valuation tribunal. This Section applies to qualifying works, if relevant costs incurred on carrying out the works exceed an appropriate amount”.
17. “The appropriate amount” is defined by regulation 6 of The Service Charges (Consultation Requirements) (England) Regulations 2003 (the Regulations) as “……. an amount which results in the relevant contribution of any tenant being more than £250.00.”
18. Section 20ZA(1) of the Act states:- "Where an application is made to a Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works ……..….. the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements."
Tribunal’s Conclusions with Reasons
19. We considered the written evidence accompanying the application.
Our conclusions are:-
20. It is not necessary for us to consider at this stage the extent of the service charges that would result from the works payable under the terms of the Respondent’s leases. If and when such is demanded and if disputed, it may properly be the subject of a future application to the Tribunal.
21. We accept from the details of the work proposed and the obvious consequences of lift failure and fire risk that it is necessary for it to commence without delay. The lack of repair and service has potential to impact on the health, safety, utility and comfort of occupiers and visitors to the apartments at [NAME], more so, bearing in mind the age of occupiers.
4 22. Although no form of consultation has taken place nor is there evidence that information has been given to the Respondents, we have not identified a specific prejudice to them in the circumstances. Dispensation from consultation requirements does not imply that the resulting service charge is reasonable.
23. We conclude it reasonable in accordance with Section 20ZA(1) of the Act to dispense with the consultation requirements, specified in Section 20 and contained in Service Charges (Consultation Requirements)(England) Regulations 2003 (SI 2003/1987).
24. Nothing in this determination or order shall preclude consideration of whether the Applicant may recover by way of service charge from the Respondents any or all of the cost of the work undertaken or the costs of this application should a reference be received under Section 27A of the Landlord and Tenant Act 1985.
Order
25. The Applicant is dispensed from complying with the consultation requirements in respect of the work specified in the application.
[NAME] Tribunal Judge 3 June 2019
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation for Health and Safety
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Call System Upgrade Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Fire Alarm System Replacement Dispensatio…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Allows Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Cladding Work
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works are considered urgent and necessary for health and safety reasons.
- Consultation requirements can be waived if the works address immediate health and safety concerns.
- Landlords can bypass consultation if the works are deemed essential for health and safety.
- Courts allow dispensation from consultation if the works are urgent and necessary for health and safety.
- Health and safety urgency justifies exemption from consultation requirements for landlords.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass consultation requirements for urgent lift repairs.
Who was involved?
The landlord of a sheltered housing property and the leaseholders of the apartments.
How did the court decide, and why?
The court decided in favour of the landlord because the repairs were urgent and necessary for the health and safety of the elderly residents.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements)(England) Regulations 2003.
What was the argument that mattered most?
The urgency and necessity of the repairs for the health and safety of the elderly residents.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the repairs are urgent and necessary for health and safety.
What evidence or documents mattered?
Details of the work proposed, the cost to each leaseholder, and the potential impact on the health and safety of the residents.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek legal advice from a qualified solicitor for cases involving landlord and tenant disputes.
