First-tier Tribunal Allows Urgent Roof Repairs Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs. The repairs were deemed necessary to prevent safety hazards and further damage to the property.
⚖️ Legal holding
A landlord can be exempted from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 if there is an urgent need for remedial works to prevent safety hazards.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it determines that waiving these requirements is reasonable.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal allowed the landlord to proceed with urgent roof repairs without consulting tenants, due to the risk of falling debris.
📜 Headnote Official document
The landlord applied for dispensation from consultation requirements for urgent roof repairs. The Tribunal granted the dispensation due to the urgent need to prevent falling debris and further damage to the property.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL
[NAME]
(RESIDENTIAL PROPERTY)
Case Reference : MAN/00CZ/LDC/2022/0055
Property : Flats 47-63 (odd numbers only)
Greenlea [APPELLANT]
[POSTCODE]
Applicant: [redacted] : N/A
Respondents : [redacted]
(see Annex)
Type of Application : Landlord and Tenant Act 1985
- section 20ZA
Tribunal
: Judge J Holbrook
Date and venue of : Determined without a hearing Hearing
Date of Decision : 10 March 2023
_______________________________________________
DECISION ____________________________________
© CROWN COPYRIGHT 2023
2 DECISION
Compliance with the consultation requirements of section 20 of the Landlord and Tenant Act 1985 is dispensed with in relation to remedial works to the roof of the Property.
REASONS
Background
1. In October 2022, an application was made to the First-tier Tribunal ([NAME]) (“the Tribunal”) under section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for a determination to dispense with the consultation requirements of section 20 of the Act. Those requirements (“the consultation requirements”) are set out in the Service Charges (Consultation Requirements) (England) Regulations 2003 (“the Regulations”).
2. The application was made by [APPELLANT], the landlord of Flats 47-63 (odd numbers only), [ADDRESS] [POSTCODE] (“the Property”).
3. The Respondents to the application are listed in the Annex to this decision. They are the [NAME] of the 9 residential flats which comprise the Property.
4. The only issue for the Tribunal to determine is whether or not it is reasonable to dispense with the consultation requirements.
5. The works in respect of which a dispensation is sought concern urgent works to replace three loose coping stones on the roof of the Property.
6. Each of the Respondents have been given notice of the application and have been sent a copy of the Applicant’s supporting evidence. None of them have responded or given any indication that they oppose the application.
7. I have determined this matter following a consideration of the Applicant’s case but without holding a hearing. Rule 31 of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 permits a case to be dealt with in this manner provided that the parties give their consent (or do not object when a paper determination is proposed). In this case, the Applicant has given its consent and the Respondents have not objected. Moreover, having reviewed the case papers, I am satisfied that this matter is indeed suitable to be determined without a hearing: although the Respondents are not legally represented, the issues to be decided are readily apparent and determining this matter does not require me to decide disputed questions of fact.
3 8. I did not inspect the Property, but I understand it to be a three-storey block of flats, built in 2006.
Grounds for the application
9. The Applicant’s case is that an inspection of the Property’s roof revealed that there were three loose coping stones which were loose, had slipped from their original positions, and were likely to fall from the building. Safety barriers were erected at ground floor level and [NAME] were alerted to the risk. A contractor from the Applicant’s approved list was appointed to carry out the necessary remedial works urgently, at an estimated cost of £12,000. It is envisaged that these costs will be attributed to the 2023 service charge, but that they will be paid out of the [NAME]. The Applicant asserts that it was appropriate to proceed in this way, without further consultation with the [NAME], in view of the urgency of the works.
Law
10. Section 18 of the Act defines what is meant by “service charge”. It also defines the expression “relevant costs” as:
the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a [NAME], in connection with the matters for which the service charge is payable.
11. Section 19 of the Act limits the amount of any relevant costs which may be included in a service charge to costs which are reasonably incurred, and section 20(1) provides:
Where this section applies to any qualifying works … the relevant contributions of tenants are limited … unless the consultation requirements have been either– (a) complied with in relation to the works … or (b) dispensed with in relation to the works … by the appropriate tribunal.
12. “Qualifying works” for this purpose are works on a building or any other premises (section 20ZA(2) of the Act), and section 20 applies to qualifying works if relevant costs incurred on carrying out the works exceed an amount which results in the relevant contribution of any tenant being more than £250.00 (section 20(3) of the Act and regulation 6 of the Regulations).
13. Section 20ZA(1) of the Act provides:
Where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works … the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
4
14. Reference should be made to the Regulations themselves for full details of the applicable consultation requirements. In outline, however, they require a landlord (or management company) to:
• give written notice of its intention to carry out qualifying works, inviting [NAME] to make observations and to nominate contractors from whom an estimate for carrying out the works should be sought;
• obtain estimates for carrying out the works, and supply [NAME] with a statement setting out, as regards at least two of those estimates, the amount specified as the estimated cost of the proposed works, together with a summary of any initial observations made by [NAME];
• make all the estimates available for inspection; invite [NAME] to make observations about them; and then to have regard to those observations;
• give written notice to the [NAME] within 21 days of entering into a contract for the works explaining why the contract was awarded to the preferred bidder if that is not the person who submitted the lowest estimate.
Conclusions
15. The Tribunal must decide whether it is reasonable for the works to go ahead without the Applicant first complying with the consultation requirements. Those requirements are intended to ensure a degree of transparency and accountability when a landlord (or management company) decides to undertake qualifying works – the requirements ensure that [NAME] have the opportunity to know about, and to comment on, decisions about major works before those decisions are taken. They also ensure that [NAME] are protected from paying for inappropriate work, or from paying more than would be appropriate for necessary work. It is reasonable that the consultation requirements should be complied with unless there are good reasons for dispensing with all or any of them on the facts of a particular case.
16. It follows that, for it to be appropriate to dispense with the consultation requirements, there needs to be a good reason why the works cannot be delayed until the requirements have been complied with. The Tribunal must weigh the balance of prejudice between, on the one hand, the need for swift remedial action to ensure that the condition of the Property does not deteriorate further and, on the other hand, the legitimate interests of the [NAME] in being properly consulted before major works begin. It must consider whether this balance favours allowing the works to be undertaken immediately (without consultation), or whether it favours prior consultation in the usual way (with the inevitable delay
5 in carrying out the works which that will require). The balance is likely to be tipped in favour of dispensation in a case in which there is an urgent need for remedial or preventative action, or where all the [NAME] consent to the grant of a dispensation.
17. I am satisfied that in the particular circumstances of the present case, there was a clear need for urgent action to be taken in order to minimise the risk of injury from falling debris; of further damage to the Property; and of resulting inconvenience for its [NAME]. I note that the Respondents have been informed of the proposal to carry out the works and that none of them have objected. There is no evidence that the Respondents have been prejudiced by the lack of opportunity to be consulted about the works. The balance of prejudice therefore favours dispensing with the consultation requirements.
18. The fact that I have granted dispensation from the consultation requirements should not be taken as an indication that I consider that the amount of any anticipated service charges resulting from the works is likely to be reasonable; or, indeed, that such charges will be payable by the Respondents. I make no findings in that regard.
Signed: [NAME] Judge of the First-tier Tribunal Date: 10 March 2023
6 ANNEX
LIST OF RESPONDENTS
Property Leaseholder
Flat 47 Miss R [NAME] 49 Mrs [NAME] 51 [NAME] 53 [NAME] [NAME] [NAME] 55 [NAME] [NAME] [NAME] & [NAME] 57 [NAME] [NAME] [NAME] 59 [NAME] [NAME] 61 Ms [NAME] 63 [NAME]
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Bypass of Consultation for Urgent Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal (Property Chamber) Decision — Case 4133332
- First-tier Tribunal (Property Chamber) Tribunal Allows £12,200 in Service Charge for Urgent Roof Repairs in Sheffi…
- First-tier Tribunal (Property Chamber) Tribunal Grants £2,335 Dispensation for Urgent Downpipe Repair in London
- First-tier Tribunal (Property Chamber) Tribunal grants dispensation for Grade 5 fire alarm works in Preston
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Fire Alarm Works
- First-tier Tribunal (Property Chamber) Tribunal Allows £7,884 Repairs Without Full Consultation in Norwich
- First-tier Tribunal (Property Chamber) RTM Company Granted Dispensation for Careline Upgrade
- First-tier Tribunal (Property Chamber) Tribunal grants dispensation for roof leak investigation in Flat 7
- First-tier Tribunal (Property Chamber) Tribunal Grants £10,734 Dispensation for Urgent Roof Repairs in Staffordshi…
- First-tier Tribunal (Property Chamber) First-tier Tribunal (Property Chamber) Decision — Case 4133613
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- There is an urgent need for remedial action.
- It is reasonable to dispense with consultation requirements due to the urgency of the situation.
- The works are urgent and necessary.
- There is a significant safety risk associated with the works.
- It is reasonable and necessary to dispense with consultation requirements in urgent circumstances.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to proceed with urgent roof repairs without consulting tenants.
What was the dispute about?
The dispute was about whether the landlord needed to consult tenants before carrying out urgent roof repairs.
How did the court decide, and why?
The court decided to allow the repairs without consultation because of the urgent nature of the work and the risk of falling debris causing injury.
Which laws or rules were applied?
The court applied section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that mattered most was the urgent need for the repairs to prevent safety hazards.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to proceed with urgent repairs without consulting tenants if there is a significant safety risk.
What evidence or documents mattered?
The judgment does not specify the exact evidence or documents that mattered.
