First-tier Tribunal Grants Dispensation for Urgent Repairs
📌 In brief
The First-tier Tribunal granted a landlord's request for dispensation from consultation requirements under Section 20 of the Landlord and Tenant Act because urgent repairs were needed to fix a leak. The decision was made without any objections from the tenants, as the repair was deemed necessary due to its urgency.
⚖️ Legal holding
A landlord may obtain a dispensation from consultation requirements if it is reasonable to do so in light of urgent works needing to be carried out.
📖 What the law says
The appropriate tribunal can grant a request to bypass consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted the landlord's a person for dispensation from consultation requirements under Section 20 of the Landlord and Tenant Act 1985 due to urgent repairs.
📜 Headnote Official document
The First-tier Tribunal granted a landlord's application for dispensation from consultation requirements under Section 20 of the Landlord and Tenant Act due to an urgent leak repair in one of the property units. The decision was based on the lack of objections from leaseholders and the urgency of the work.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case reference : LON/00AM/LDC/2026/0002 Property : 255 [ADDRESS], [POSTCODE] Applicant : [redacted] : [APPELLANT] Respondent : [redacted] Representative : N/A Type of [NAME] : Dispensation pursuant to Section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : Ms [APPELLANT] Mr [NAME] : 10 [ADDRESS] [POSTCODE] Date of decision : 27 April 2026
DECISION
2 Decision of the Tribunal 1. The Tribunal determines to exercise its discretion to dispense with the consultation requirements provided by Section 20 of the Landlord and Tenant Act 1985. The [NAME] 2. [APPELLANT] applied on behalf of the Applicant on 15 December 2025 under Section 20ZA of the Landlord and Tenant Act 1985 (the Act), for dispensation from the consultation requirements provided for by Section 20 of the Act.
3. The [NAME] indicated that the subject of the dispensation [NAME] was in relation to the replacement of an internal down pipe.
4. The [NAME] explained that the reason that dispensation was sought was because there was a leak which needed to be rectified urgently. A notice of intention was served, but the rest of the consultation process was not followed due to the work being urgent. Procedure 5. The Tribunal issued directions on 25 February 2026.
6. The directions provided an opportunity for the Respondents to provide a statement objecting to the [NAME]. No responses were received by the Tribunal.
7. The directions also gave an opportunity for the Respondents to request a hearing. No hearing was requested so the matter has proceeded based on the papers provided to the Tribunal.
8. The Tribunal has considered the written bundle of 53 pages in support of the [NAME], together with additional evidence requested by the Tribunal.
3 Determination
The Background 9. The Property comprises a ground floor shop, rear ground floor flat and two flats on upper floors. The Applicant is the Landlord.
10. Section 20 consultation is not required or relevant in connection with non-residential premises and the findings of the Tribunal will not affect commercial occupiers in the Property, as the jurisdiction of the Tribunal does not extend to commercial premises.
11. The evidence and submissions of the Applicant is as follows: i. The [NAME] is for an unconditional dispensation from the consultation requirements prescribed under Section 20 of the Landlord and Tenant Act 1985 in relation to the replacement of an internal down pipe in order to fix a leak. ii. Confirmation that two quotes were obtained, one from [NAME] at £2,640+VAT and one from Executive MS Led at £2,335+VAT. The cheaper quoted was selected. The costs are to be shared equally between the four units, being the shop and three flats. iii. No responses from leaseholders were received by [NAME]. 12. [NAME] provided evidence that notice of the [NAME] and the Tribunal’s directions, including how to respond, was displayed at the Property and a copy hand delivered to each leaseholder. The Applicant confirmed that this was undertaken four days later than directed by the Tribunal, but the deadline for responses had not passed and could have been accommodated had any been received.
13. No responses from leaseholders were received by the Tribunal. The Law 14. The Tribunal is being asked to exercise its discretion under Section 20ZA of the Act. The wording of Section 20ZA, subsection (1) provides: ‘Where an [NAME] is made to a leasehold valuation tribunal for determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreements, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements’.
4 15. The Supreme Court in the case of [COMPANY] v Benson [2013] UKSC 14 (Daejan) is the leading authority on how the statutory provisions are to be interpreted. The Tribunal’s Decision 16. The Tribunal determines to grant the [NAME]. Reasons for the Tribunal’s Decision 17. The [NAME] explains the reasons the works needed to be undertaken urgently.
18. No objections were received from leaseholders.
19. The Tribunal therefore determines that it is reasonable to grant the [NAME] sought.
20. Both parties should note that this determination does not concern the issue of whether the service charge costs demanded in connection with the works are reasonable or indeed payable. The Respondents are able, if it appears to them to be appropriate, to make an [NAME] under Section 27A of the Landlord and Tenant Act 1985 as to reasonableness and payability.
Name: [NAME]: 27 April 2026
5 Rights of Appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at [NAME] which has been dealing with the case. The [NAME] for permission to appeal must arrive at [NAME] within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Insulation Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Full Consultati…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Major Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord needed dispensation because a leak required urgent repair work.
- The landlord served a notice of intention, even if the full consultation process was not followed.
- No leaseholders objected to the application for dispensation.
- The landlord provided evidence that notices were displayed at the property and hand-delivered to each leaseholder.
- The landlord obtained two quotes for the work and selected the cheaper one.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted the landlord's application for dispensation from consultation requirements under Section 20 of the Landlord and Tenant Act.
Who was involved?
A landlord applied to the First-tier Tribunal, while leaseholders were respondents but did not object.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation due to urgent repairs needed for a leak.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was used to determine if consultation requirements could be dispensed with.
What was the argument that mattered most?
The urgency of the repairs due to a leak was the central reason for granting dispensation.
Was the decision for or against the person who brought the case?
It was in favour of the landlord.
What does this mean for someone in a similar situation?
Someone facing urgent repair work can apply for dispensation from consultation requirements if it is reasonable to do so.
What evidence or documents mattered?
Evidence included quotes for repairs and confirmation that notice was given to leaseholders.
Can a decision like this be appealed?
Yes, an application for permission to appeal can be made within 28 days of the written reasons being sent.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for such cases.
