First-tier Tribunal Grants Urgent Repair Dispensation
📌 In brief
In this case, a landlord sought permission to bypass required consultations before undertaking major works due to an urgent need to repair a leaking a person roof. The First-tier Tribunal granted this request as it was deemed reasonable and necessary to prevent further damage to the property.
⚖️ Legal holding
A landlord may obtain a dispensation from consultation requirements if it is reasonable to do so, particularly in cases involving urgent works necessary to prevent property damage.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it finds it reasonable to do so, specifically regarding qualifying works or agreements. Qualifying works refer to works done on a building or other premises, and the consultation requirements involve providing details to tenants or their representatives, obtaining estimates, considering tenant proposals, and giving reasons for actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for urgent roof repairs to prevent property damage. The Tribunal found that no prejudice would result from the lack of consultation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2025
FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : HAV/18UB/LDC/2026/0055 Property : 20 [ADDRESS] [POSTCODE] Applicant : [redacted] [NAME] Respondents : [redacted] Mr & Mrs [NAME] [NAME] Ms J E Field-[NAME] 3 [NAME] [NAME] 4 Miss D [COUNSEL] [NAME] 5 Ms [COUNSEL] The [NAME] of Application : To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985 Tribunal Members : Tribunal Judge E Bowden Tribunal Member [NAME] Tribunal Member Kevin Ridgeway Date of Decision : 15 May 2026
DECISION
Page 2 of 8 This is a formal order of the Tribunal which must be complied with by the parties. Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises. Summary of the Decision
Summary of Decision (1) The applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the works to renew the [NAME] roof and the associated scaffolding. (2) The Tribunal has made no determination on whether the costs of the works are reasonable or payable. Background 1. The applicant is [APPELLANT], represented by [NAME].
2. The respondents are: a. Ms [NAME] [NAME]-[NAME] 1 b. Mr & Mrs [NAME] [NAME] c. Ms [NAME] 3 d. Ms [NAME] 4 e. Miss [NAME] [NAME] 5 f. Ms [APPELLANT] The [NAME] together, the “Lessees” 3. The applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was dated 31 March 2026 and received on 31 March 2026.
Page 3 of 8 4. The property is described as: a. A Victorian mid-terrace property that has been converted into 5 flats and one extra [NAME] at the rear of the property. b. The property has a staircase leading to each [NAME]. c. The front garden has a pathway to the front entrances. d. The rear garden and rear entrance are demised to the rear [NAME].
5. The applicant explains that: a. It needs to renew a [NAME] roof on a bay window due to water ingress. b. The costings of the work to renew the [NAME] roof and the associated scaffolding are £3,060. c. There is water ingress into a [NAME] caused by the [NAME] roof. d. The application is urgent because water ingress is damaging the [NAME].
6. The Tribunal gave [NAME] on 10 April 2026 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any. 7. [NAME] stated that the Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of [NAME]. No party has objected to the application being determined on the papers.
8. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges. The Law 9. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each
Page 4 of 8 [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
10. The relevant section of the Act reads as follows: S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying longterm agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
12. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether the [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
13. The factual burden of demonstrating prejudice falls on the [NAME]. The [NAME] must identify what would have been said if able to engage in a consultation process. If the [NAME] advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the [NAME](s).
14. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows: I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation
Page 5 of 8 intended them to be- i.e. as if the requirements had been complied with.
15. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the [NAME] will be or has been caused relevant prejudice by a failure of the applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
16. Relevant prejudice is concerned with whether the lessees have been deprived of a realistic opportunity to: a. challenge the appropriateness of the proposed works; or b. secure that the works are carried out at a lower cost, or by a different contractor, than might otherwise have been the case.
17. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen. If dispensation is granted, that may be on terms. Consideration 18. The consultation requirements are a means to an end, and not an end in themselves. The Tribunal’s task is not to punish procedural non- compliance, but to consider whether the absence of consultation has caused, or is likely to cause, the tenants to pay more than is reasonable or to pay for works which are inappropriate.
19. The question the Tribunal asked itself was whether, in all the circumstances, and having regard to the issue of relevant prejudice, it is reasonable to dispense with the statutory consultation requirements. 20. [NAME] attached a reply form for the Respondents to complete by 20 April 2026, confirming whether they agreed with the application and, if opposed, providing a statement explaining why. 21. [NAME] also required the applicant to confirm by 22 April 2026 whether it had received any objections.
Page 6 of 8 22. On 21 April 2026, Mr [NAME] of [NAME], responded to the Tribunal stating that he agreed with the application and a paper determination.
23. On 23 April 2026, Ms [NAME] of [NAME] confirmed that she has not received any objections to the application.
24. The potential prejudice to the [NAME] is that they will be deprived of a realistic opportunity to challenge the appropriateness of the proposed works, or secure that the works are carried out at a lower cost, or by a different contractor, than might otherwise have been the case.
25. The reason why dispensation from consultation requirements is said to be required is that the water ingress was causing damage to a leasehold property.
26. Given the nature of the works and in order to prevent further damage to the property, the Tribunal is satisfied that the qualifying works were of an urgent nature.
27. There has been no objection to the dispensation of the consultation requirements from any of the Lessees. [NAME] agreed with the application. None of the Lessees have therefore asserted that any prejudice has been caused to them. Findings 28. The Tribunal considered all the evidence submitted by the parties and applied its expert knowledge, general knowledge, and experience in assessing the proposed work and the estimated costs.
29. The Tribunal found that the lack of consultation had not caused, and was not likely to cause, the Lessees to pay more than is reasonable or to pay for inappropriate works.
30. The Tribunal consequently finds that it is reasonable to dispense with all the formal consultation requirements in respect of the qualifying works to the building as described in this Decision. Determination
Page 7 of 8 31. The Tribunal determines that it is reasonable to dispense with all the formal consultation requirements in respect of the qualifying works to the building as described in this Decision.
32. This Decision is confined to the determination of the issue of dispensation from the consultation requirements in respect of the qualifying works to renew the [NAME] roof and the associated scaffolding.
33. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
34. In reaching its decision, the Tribunal has considered that no party has objected to the application. The leaseholders have had the opportunity to raise any objection, and they have not done so. The Tribunal does, however, direct that the dispensation is conditional upon the Applicant or their agent sending a copy of this decision to all leaseholders so that they are aware of it.
Name: Tribunal Judge Elizabeth Bowden Date: 15 May 2026
Page 8 of 8 RIGHTS OF APPEAL 1. A written application for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case at the Regional office which has been dealing with the case by email at [EMAIL].
2. The application for permission to appeal must arrive at the Regional office within 28 days after the date this decision is sent to the parties.
3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must state the grounds of appeal and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers. Any application to stay the effect of the decision must be made at the same time as the application for permission to appeal.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Emergency Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission for Major Works Without Cons…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Wins Fire Alarm Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Full Consultati…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Insulation Works
- First-tier Tribunal (Property Chamber) Landlord Granted Retroactive Permission for Urgent Roof Maintenance
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acted reasonably by obtaining dispensation due to the urgency of the works.
- The works were necessary to prevent property damage.
- There was no prejudice caused to the lessees.
- The landlord considered the urgency and necessity of the works.
- The landlord obtained dispensation under Section 20ZA of the Landlord and Tenant Act 1985.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal allowed the landlord's application for dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
A landlord applied to bypass required consultations before undertaking major works, while leaseholders were given an opportunity to object but did not do so.
How did the court decide, and why?
The tribunal decided in favour of the landlord because it found that no prejudice would result from the lack of consultation due to the urgent nature of the repairs needed to prevent property damage.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied, which allows for dispensation from consultation requirements if it is reasonable to do so.
What argument mattered most?
The landlord's argument that the works were urgent and necessary to prevent further damage to the property was key in securing the dispensation.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, allowing them to proceed with the repairs without full consultation.
What does this mean for someone in a similar situation?
Someone facing urgent repair work can seek dispensation from consultation requirements if they can demonstrate that no prejudice will result and the works are necessary.
What evidence or documents mattered?
Evidence of water ingress causing damage to a flat was crucial, as it demonstrated the urgency of the repairs.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can typically be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor to understand your rights and options in such cases.
