First-tier Tribunal Grants Urgent Roof Repair Dispensation
📌 In brief
In this case, a landlord applied for dispensation from consulting tenants about major works due to urgent roof repairs needed to stop flooding in flats. The First-tier Tribunal granted the application as it found that the work was necessary and there was no evidence of prejudice to the tenants.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if it is reasonable to do so, especially in cases of urgency.
📖 What the law says
The First-tier Tribunal can grant permission to skip consultation requirements if it finds it reasonable to do so, particularly in urgent situations like necessary roof repairs.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs under Section 20ZA of the Landlord and Tenant Act 1985. The decision was based on the urgency of the works to prevent water ingress into flats.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2025
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : HAV/29UN/LDC/2025/0757 Property : Naldera, Cliff Promenade, Broadstairs, [POSTCODE] Applicant : [redacted] Representative : [COUNSEL]
Respondents : [redacted] as executors of the late [NAME] and [NAME] [NAME] [NAME] and [NAME] and [NAME] [COUNSEL] and [COUNSEL] and [COUNSEL] :
None
Type of application : To dispense with the requirement to consult lessees about major works under section 20ZA of the Landlord and Tenant Act 1985 Tribunal members :
Judge Taylor
Date and Venue of hearing : 5 May 2026, on the papers
2 Date of decision : 5 May 2026
DECISION
Decision of the Tribunal The Tribunal grants the application for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 in relation to works undertaken in October 2025 to repair the roof of the Property. The application 1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) from the consultation requirements in relation to certain “Qualifying Works” (as defined by the Act). The application was received on 18 March 2026.
2. This matter has been dealt with without a hearing pursuant to Rule 31 of the Tribunal Procedure Rules 2013 and the Tribunal’s Directions dated 18 March 2026. No objections were received to that approach.
3. The Property is described in the application as a block of flats containing eight residential flats.
4. The Applicant is the [APPELLANT] (Deceased). Mrs [NAME] and Mrs [NAME] have made the Application as executors of the Estate of Mr [APPELLANT]. The papers supplied to by the Applicant do not include either office copy entries for the title to the Property at HM Land Registry, to evidence ownership, or a copy of any Grant of Probate, to evidence the appointment as executors. However, the documents before the Tribunal include a Lease dated 7 March 2024 for flat 8. The Landlord under that lease is “[RESPONDENT] and [RESPONDENT] (as Executors for [NAME]". The Lease was prepared and completed by solicitors. The Tribunal finds on the evidence of the Lease that the Applicant is the Landlord of the Property and [APPELLANT] and [APPELLANT] are the executors of the Applicant’s estate.
5. The Respondents are the eight leaseholders. Only the lease for flat 8 has been supplied to the Tribunal. Under clause 10 of that Lease
3 the Applicant covenanted (amongst other things) to maintain and repair:” ...the Structural Parts... “ [of “the Building” as defined]. In the absence of any evidence to the contrary, the Tribunal proceeds on the inference that the Leases of the other flats contain substantially the same provision.
6. The Qualifying Works for which dispensation is sought are described in the application as urgent roof repairs required because the leaseholders' flats were being flooded.
7. Dispensation is sought retrospectively; the works having been completed in October 2025.
8. The only response to the application from the Respondents has come from Mrs [NAME], the joint owner of flat 7, who confirms that she agrees with the application. The Applicant has confirmed to the Tribunal that no objections have been received to the application. The Issues 9. This decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works. The Tribunal has made no determination on whether the costs are payable or reasonable. If a leaseholder wishes to challenge the payability or reasonableness of those costs as service charges, including the possible application or effect of the Building Safety Act 2022, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made. The Law 10. Section 20 of the Act and the Service Charges (Consultation Requirements) (England) Regulations 2003 require a landlord planning to undertake major works, where a leaseholder will be required to contribute over £250 towards those works, to consult the leaseholders in a specified manner.
11. It is possible to obtain dispensation from compliance with these requirements by an application such as this one before the Tribunal. The application can be made retrospectively after the work has been done and paid for, as in this case. Essentially the Tribunal must be satisfied that it is reasonable to grant dispensation.
4 12. Section 20ZA of the Act, subsection (1) provides as follows: 'Where an application is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.'
13. The Supreme Court in the case of [COMPANY] v Benson and others [2013] UKSC 14 set out certain principles relevant to section 20ZA. Lord [NAME], having clarified that the purpose of sections 19 to 20ZA of the Act was to ensure that tenants are protected from paying for inappropriate works and paying more than would be appropriate, went on to state 'it seems to me that the issue on which the [tribunal] should focus when entertaining an application by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements'. The Tribunal’s decision 14. The Applicant supplied to the Tribunal an invoice from “[NAME]” which describes the work as: “To remove defective flat gulley. To supply and install a new Evo 20, 3 layer torch on flat roof system. Re felt and batten all 3 sides of flat roof using breathable felt and treated battens. To re bed and re point hips on left hand roof and front roof. Re bed ridges on left had roof, front roof and right hand roof. Re bed and re point left and right hand valley. All works come with 10 years guarantee. All materials and labour included. All scaffolding included.” The work was done on or around 4 October 2025. The price was £5,500 and the invoice is noted as having been paid on 6 October 2025.
15. The works are said to have been undertaken urgently because they were required to stop flooding into the leaseholders’ flats.
16. As noted above, the primary question for the Tribunal is to what extent, if any, the leaseholders have been prejudiced by the failure to comply with the consultation requirements. The urgency of the
5 works is not the test, although is relevant background information for the Tribunal to consider.
17. The Tribunal is satisfied on the evidence before it that the works set out in paragraph 14 above were required to repair the roof, that was in disrepair, and that the required work was within the Applicant’s repairing obligation under the flat leases.
18. The Tribunal finds on the evidence before it that the roof works were required to be completed urgently to prevent water ingress into leaseholder flats. The Tribunal believes the requirement for urgent repairs is an important factor in this case. The Respondents have not provided any evidence of what they might have done differently if the Applicant had complied with the consultation requirements.
19. The Tribunal is satisfied, considering that there have been no objections to this application from the Respondents and the only reply from Mrs [NAME] supports the application, that there is no evidence that the Respondents would suffer prejudice by the granting of dispensation relating to works.
20. In the circumstances set out above, the Tribunal considers it reasonable to dispense with the consultation requirements. Dispensation is granted pursuant to section 20ZA of the Landlord & Tenant Act 1985.
Rights of appeal
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision. Where possible you should send your further application for permission to appeal by email to [EMAIL] as this will enable the First-tier Tribunal to deal with it more efficiently.
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not
6 complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Insulation Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Full Consultati…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Window Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The roof repairs were urgently needed to stop water from entering the leaseholders' flats.
- The leaseholders did not object to the application for dispensation.
- One leaseholder explicitly supported the application for dispensation.
- The Tribunal found no evidence that leaseholders would be harmed by granting the dispensation.
- The works were necessary to repair the roof, which was in disrepair.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal allowed the landlord's request for dispensation from consulting tenants about major works.
Who was involved?
A landlord applied and eight leaseholders were respondents.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation due to the urgent nature of the repairs.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and Service Charges (Consultation Requirements) Regulations 2003.
What was the argument that mattered most?
The urgency of the repairs to prevent water ingress into flats was crucial.
Was the decision for or against the person who brought the case?
For the landlord.
What does this mean for someone in a similar situation?
A landlord may seek dispensation from consultation requirements if urgent works are necessary to prevent damage.
What evidence or documents mattered?
The invoice and description of work were key pieces of evidence.
Can a decision like this be appealed?
Yes, but permission must be sought within 28 days.
Is it worth getting a solicitor for a case like this?
It is advisable to consult with a qualified solicitor for legal advice.
