First-tier Tribunal Confirms Service Charges for Necessary Remedial Works
📌 In brief
The First-tier Tribunal ruled that leaseholders must pay service charges for necessary remedial works to ensure safety and compliance with Building Regulations.
⚖️ Legal holding
Service charges for reasonable remedial works are payable by leaseholders under their long leases.
📖 What the law says
The term 'service charge' refers to an amount paid by a tenant for services, repairs, maintenance, improvements, insurance, or the landlord's management costs. It can vary based on the relevant costs incurred by the landlord.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal confirmed that leaseholders must pay service charges for necessary remedial works.
📜 Headnote Official document
The Tribunal confirmed that the reasonable cost of remedial works to comply with Building Regulations are service charges payable by leaseholders under their long leases.
📚 Full judgment Official document
OUTCOME: Allowed
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First-tier Tribunal
Property Chamber
(Residential Property)
Case reference
: LON/00AX/LSC/2020/0394
Property
: Charter Quay,
Kingston-upon-Thames,
[POSTCODE]
Applicant: [redacted]
Respondents
: [redacted]
flats at the property as listed in the
[NAME] (“the leaseholders”)
Date of [NAME] : 14th October 2020
Type of [NAME] : to determine payability of service charges
(Sub-section 27A(3) Landlord and Tenant
Act 1985 (“the 1985 Act”))
The Tribunal
: Bruce Edgington (Lawyer Chair)
[NAME] and Decision : 14th April 2021 _________________
DECISION _____________ ©
1. The Tribunal determines (and notes the absence of any opposition by the leaseholders) that the reasonable cost of the works set out in the 98 page report of Façade Remedial Consultants dated 17th February 2020, and which are to be carried out to the property, are service charges payable by the leaseholders in the contractual proportions set out in the long leases to each flat.
Reasons Introduction 2. This is a claim relating to a large development of residential and commercial properties built about 20 years ago. It follows the understandable concern of the public about the risk of harm to residents and the dramatic effect on lease values and insurance premiums in large residential blocks following the Grenfell disaster.
3. The Applicant owns the freehold of the site which consists of 237 leasehold flats across 4 blocks. 230 of those 237 leaseholders jointly own and control the Applicant. There are also 8 commercial units and 5 town houses on the site but none of them are involved in this [NAME].
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4. The Applicant commissioned the report described in the decision above which made detailed determinations as to whether the construction of the residential blocks complied with the latest Building Regulations concerning risk assessment. Recommendations were made concerning remedial works now needed to comply. In essence, this [NAME] simply asks the Tribunal to confirm that the cost of such works are payable as service charges under the terms of the long leases.
5. It should be made clear from the outset that the Tribunal has not been asked to determine (a) who is the relevant landlord (b) whether the works required will be reasonable and (c) whether the service charges will be reasonable. Having said that, it is right to say that the Applicant has started the consultation process required by section 20 of the 1985 Act. The Tribunal has not been made aware of any comments made by the Respondents either in respect of the consultation or, indeed, the current [NAME].
6. Directions orders have been made on the 8th February 2021 by Judge Walker as amended on the 15th February 2021 by [NAME]. They timetable this determination by ordering the filing of evidence, the service of relevant documents on the Respondents and the provision of a bundle. As far as the Tribunal is aware, all directions have been complied with and any page numbers quoted in the decision are from the bundle supplied.
The Leases 7. The Tribunal has seen copies of the headlease the terms of which are not particularly relevant. It has seen samples of the long leases from the blocks of flats which, for the purpose of this decision are in similar terms and can be discussed as one.
8. In the detailed and helpful statement of case provided by the Applicant as part of the [NAME], an analysis of the lease provisions commences at page 19. It is clear that work to the structure of the buildings including the windows and the balconies and terraces is covered by the service charge provisions provided that such work is reasonable. It is also clear that work to the common parts such as the car parks is covered on the same basis.
9. Some items of work to include the spandrel/glazed panels (in Location Examples 1-4), the timber pergolas and rigid combustable insulating boards are considered by the Applicants to come within the definition of Maintained Property in paragraph 12 of Part VI of the Second Schedule i.e. “All other parts of the Development which are from time to time intended to form part of the Maintained Property”. The Tribunal agrees with that interpretation.
10. If it were to be determined that there was some ambiguity in that wording, it seems to the Tribunal that the work, for example, to the pergolas is needed to protect the building and its occupiers from possible fire damage and would therefore not come within the contra preferentem rule of interpretation which would normally interpret ambiguities in favour of the tenant.
The Law 11. Section 18 of the Landlord and Tenant Act 1985 (“the 1985”) Act defines
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service charges as being an amount payable by a tenant to a landlord as part of or in addition to rent for services, insurance or the landlord’s costs of management which varies ‘according to the relevant costs’. Under section 27A, this Tribunal has the jurisdiction to determine whether service charges are payable including service charges claimed for services not yet provided.
The Inspection 12. As was made clear in the directions orders referred to above, the Tribunal has not inspected the property. No-one has said that this is necessary. The work has not been done and much of the testing and assessment undertaken by the [NAME] is not visible.
The Hearing 13. As was also made clear in the directions orders, no hearing has taken place. The Applicant said in its [NAME] that an oral hearing was not necessary and none of the Respondents has asked for a hearing. If they had, then that would have been considered.
Discussion 14. As has been said, this is actually a very straightforward [NAME] dealing with very complicated proposed works to be undertaken, Fortunately, it appears that the Respondents are not being incurred in any fire watch expenses and from the [NAME]’s report referred to above, the necessary work to comply with Building Regulations appears much less than many older blocks of flats.
15. Sadly, however, it is said that the Applicants have considered whether any of the work can be met by public funds and it appears not. However, if the service charge provisions cover the work, this then becomes a matter of enforcement. In other words, a county court may be asked to enforce the lease provisions against a [NAME] who may be able to argue that an [NAME] should have been made to the post-Grenfell public fund for payment of the expenses. The Tribunal has not considered that, as an issue.
Conclusions 16. Taking all these matters into account and doing the best it can, the Tribunal’s conclusions are that the lease terms apply and cover the works being proposed as set out in the [NAME]’s report.
……………………………………….. Judge Edgington 14th April 2021
ANNEX - RIGHTS OF APPEAL
i. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the
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First-tier Tribunal at the Regional office which has been dealing with the case.
ii. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
iii. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
iv. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Premium for Lease Extension
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Rent Considering Tenant Improvements
- First-tier Tribunal (Property Chamber) Tenant Found Guilty of Breaching Noise Nuisance Clauses
- First-tier Tribunal (Property Chamber) Tribunal Quashes Prohibition Order for Lack of Evidence
- First-tier Tribunal (Property Chamber) Tenant Granted Permission to Purchase Freehold Interest
- First-tier Tribunal (Property Chamber) Tenant Granted Right to New Lease Under 1993 Act
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Fair Rent at £720.00 PCM
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Freehold Interest Transfer
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order Against Landlord
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tenant is entitled to certain rights as defined by relevant laws.
- The tribunal has the authority to make decisions based on the evidence presented.
- Landlords can sometimes be dispensed from consultation requirements if the circumstances are urgent and reasonable.
- Tenants are often entitled to rent adjustments that reflect the current market conditions.
- Service charges for reasonable remedial works are considered payable by leaseholders under their leases.
❌ Tends to be rejected
- Tenants cannot refer a rent increase notice after the proposed effective date.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision confirmed that leaseholders must pay service charges for necessary remedial works.
Who was involved?
The applicant owns the freehold of the site and the respondents are the leaseholders of residential flats.
How did the court decide, and why?
The court decided based on the terms of the long leases and the need to comply with Building Regulations.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 18 and 27A were applied.
What was the argument that mattered most?
The argument that mattered most was that the remedial works were necessary to comply with Building Regulations.
Was the decision for or against the person who brought the case?
The decision was for the applicant who brought the case.
What does this mean for someone in a similar situation?
Leaseholders in similar situations may be required to pay service charges for necessary remedial works.
What evidence or documents mattered?
The expert report detailing the remedial works was crucial.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
