First-tier Tribunal Denies Rent Repayment Order
📌 In brief
The First-tier Tribunal denied the tenants' request for a rent repayment order because they lacked sufficient evidence to prove that the landlord had committed any offenses under the Housing and Planning Act 2016.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the Tribunal is satisfied, beyond reasonable doubt, that the landlord has committed an offense under the Housing and Planning Act 2016.
📖 What the law says
This section defines a rent repayment order as an order that requires a landlord or superior landlord who committed an offense under the Housing and Planning Act 2016 to pay back rent to a tenant or a local housing authority.
This section allows a tenant or a local housing authority to apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense under the Housing and Planning Act 2016 within two years of the application date.
The First-tier Tribunal can issue a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense under the Housing and Planning Act 2016, regardless of whether the landlord has been convicted.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal denied the applicants' request for a rent repayment order due to insufficient evidence of offenses under the Housing and Planning Act 2016.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) denied the applicants' request for a rent repayment order due to insufficient evidence proving offenses under the Housing and Planning Act 2016.
📚 Full judgment Official document
OUTCOME: Refused
1
Case Reference : BIR/00CN/HMK/2019/0015
[NAME] : 39 [ADDRESS] [POSTCODE]
Applicants : [redacted]
(2) Mr [NAME] [NAME]
Respondents : [redacted] [NAME] of Application : Application under section 41(1) of the Housing and Planning Act 2016 for rent repayment orders
Tribunal Members : Judge [NAME]
[NAME], JP
Date and venue of : 29th [ADDRESS], [POSTCODE]
Date of Decision : 9 July 2019
_________________________________________________
DECISION _____________________________________
© CROWN COPYRIGHT 2019
FIRST - TIER TRIBUNAL [NAME] CHAMBER ([NAME])
2 Decision
1. The application for a Rent Repayment Order under the Housing and Planning Act 2016 is refused.
Reasons for Decision
Introduction
2. By an Application, received by the Tribunal on 26th February 2019, Mr [NAME] and Mr [NAME] [NAME] (‘the Applicants’) applied for an order for the repayment of rent paid, under sections 41(1) and 41(3) of the Housing and Planning Act 2016 (‘the Act’), in respect of [NAME] known as 39 [ADDRESS], [POSTCODE] (‘[NAME]’).
3. The Tribunal issued directions on 1st March 2019. The Tribunal received a Statement from Mr [NAME] [NAME] and Mrs [NAME] (‘the Respondents’) on 21st March 2019 and a bundle from the Applicants on 8th April 2019.
4. As far as the Tribunal is aware, the Respondents have not been convicted or received a Financial Penalty in respect of any offence detailed in section 40(3) of the Act.
The Law
5. Section 40 of the Act provides that a rent repayment order is an order requiring the landlord under a tenancy of housing in England to repay an amount of rent which has been paid by a tenant.
Section 41 of the Act provides:
41 Application for rent repayment order
(1) A tenant … may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies.
(2) A tenant may apply for a rent repayment order only if —
(a) the offence relates to housing that, at the time of the offence, was let to the tenant, and
(b) the offence was committed in the period of 12 months ending with the day on which the application is made.
3 Section 43 of the Act provides:
43 Making of rent repayment order
(1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted).
(2) A rent repayment order under this section may be made only on an application under section 41.
The relevant offences are detailed in the table in section 40(3) of the Act as follows:
Act section general description of offence 1 Criminal Law Act 1977 section 6(1) violence for securing entry 2 Protection from Eviction Act 1977 section 1(2), (3) or (3A) eviction or harassment of occupiers 3 Housing Act 2004 section 30(1) failure to comply with improvement notice 4 section 32(1) failure to comply with prohibition order etc 5 section 72(1) control or management of unlicensed HMO 6 section 95(1) control or management of unlicensed house 7 This Act section 21 breach of banning order
Inspection
6. The Tribunal inspected [NAME] on 29th May 2019 in the presence of the Applicants. The Tribunal knocked on the door several times and waited for five minutes, but the Respondents failed to attend.
7. [NAME] is a two storey, semi-detached house on [ADDRESS] in Erdington, just off the [ADDRESS] in Birmingham. It is of brick construction and has a pitched, tiled roof. There was a small, unkempt, lawned area to the front of [NAME] with steps to the front door. The Tribunal was unable to carry out an internal inspection of [NAME] or to inspect the rear of the house.
Hearing
8. Following the inspection, a public hearing was held at the Tribunal’s hearing rooms at Centre City Tower, Birmingham, which the Applicants attended. The Respondents had previously notified the Tribunal that they did not intend to appear, or to be represented, at the hearing.
4 The Applicants’ submissions
9. The Applicants, in their bundle, provided: a reply to the Respondent’s written Statement of Case; a statement from a witness - Mr [NAME]; copies of telephone messages (together with Mr [NAME] translations of the same); copies of correspondence detailing [NAME] as the Applicants’ correspondence address; copies of bank statements detailing payments of £350 to Mr [NAME] every month from October 2018 to January 2019.
10. The Applicants confirmed that they were both Romanians who had commenced studies at Birmingham City University in September 2018. Mr [NAME] had seen an advert for a room to let at [NAME] (on Facebook) and moved in on 2nd August 2018. Mr [NAME] moved in on 18th September 2018. They confirmed that they both shared the room, which was on the ground floor to [NAME].
11. Mr [NAME] stated that, on commencement of his occupation, he had paid a deposit and August’s rental payment - both being sums of £350 - in cash to the Respondents. He stated that the Respondents had refused to give him a written tenancy agreement, although he had requested the same on multiple occasions. He also did not receive any receipts for the payments, nor details of any rental deposit scheme.
12. The Applicants stated that subsequent rental payments were made through their respective banks and provided copies of their bank statements, which clearly showed that they had made payments of £350 per month to Mr [NAME] from October 2018 through to January 2019.
13. The Applicants stated that, during their occupation, Mr [NAME] had registered to vote and that this had angered the Respondents who had stated that the Applicants should not be using [NAME] as their correspondence address. The Applicants stated that this is when they started to have doubts regarding the legitimacy of their occupancy.
14. The Applicants had provided within their bundle a statement from Mr [NAME], whom they stated was also occupying [NAME] until late November/beginning of December 2018, although, they stated, he was also not given a written tenancy agreement. Mr [NAME] was by way of an unsigned email, as Mr [NAME] had returned to Romania.
15. Mr [NAME] stated that he had been “kicked” out of [NAME] by the Respondents prior to Christmas 2018. He stated that, prior to this, he had been making rental payments of £280 per month for a room. He stated that the Respondents did not allow him to receive correspondence to the address and that, when he left his job, he was given 3 days’ notice to vacate and his deposit was not returned to him.
5 16. The Applicants confirmed that the ground floor of [NAME] comprised the room which they occupied and a kitchen. They confirmed that the first floor comprised three rooms and a bathroom. They stated that Mr [NAME] had occupied one of these rooms, with the Respondents occupying the other and the last one remaining vacant. They confirmed that the kitchen contained a single cooker with work units and that both the kitchen and bathroom facilities were shared by all of the occupants. They stated that, in addition to the rent, they would, occasionally, contribute towards the purchase of cleaning products for [NAME], but that they did not pay towards the council tax or utility bills.
17. The Applicants stated that, on 18th January 2019, they had informed the Respondents that they wanted to move out of [NAME] and queried whether they should vacate on 18th February 2019 or 2nd March 2019. In response, they stated that they received a threatening call on 24th January 2018 and were sent threatening messages by the Respondents, who informed them that they must leave on 2nd February 2019, as that was when the rent was paid to.
18. They stated that the text messages in their bundle proved that the Respondents had “kicked them out” without giving them a months’ notice. They stated that the text messages also showed that Mr [NAME] had threatened to go to their place of work to complain about them if they did not return their keys, although the Applicants confirmed, at the hearing, that he had not followed through with this threat and that, although the Respondents had raised their voices at the Applicants, no physical violence had ever been used against them.
19. Mr [NAME] confirmed that he vacated his room at [NAME] on 2nd February 2019 and that the Respondents had refused to return his deposit. He confirmed that Mr [NAME] was in Romania at the time and had already removed his belongings. Mr [NAME] stated that only Mrs [NAME] was present on the day that he vacated and that she did not interfere with his move. He stated that he had taken the keys to [NAME] with him as he had been made to pay for the keys by the Respondents at the beginning of his occupation.
20. The Applicants stated that, after they had moved out of [NAME], they contacted the Council to inform them of the situation, but that the Council did not take any action and referred them to a helpline, who, in turn, had referred them to the Tribunal. They also stated that they had informed the Police of threats by the Respondents, but again this was after they had already moved out of [NAME]. They stated that the Tribunal could obtain a copy of the CCTV from the Police as evidence of the fact that they had contacted the Police.
21. They submitted that the Respondents had committed an offence under section 6(1) of the Criminal Law Act 1977, in that the Respondents had threatened violence against them in a telephone call; that the Respondents had committed an offence under the Protection from Eviction Act 1977,
6 sections 1 (2), (3) or 3(a), in that the Applicants had been unlawfully evicted and harassed by the Respondents as the Respondents had threatened to go to their workplace; and the Respondents had committed an offence under section 72 (1) of the Housing Act 2004 as, based on their evidence, it was clear that [NAME] was an unlicensed HMO for a few months, as five people had been in occupation - the Applicants, the Respondents and Mr [NAME].
22. They confirmed that they had had no evidence that [NAME] had been served with an Improvement Notice and had failed to appreciate that this was what was required for an offence to have been committed under section 30 (1) of the Housing Act 2004, so withdrew their allegation on that point.
The Respondents’ submissions
23. The Respondents provided a short written Statement of Case. They confirmed that they were the sole tenants of [NAME] and provided a copy of the front page of their tenancy agreement, which detailed that they held [NAME] under a tenancy for a term of twelve months from 15th February 2018. They stated that the tenancy agreement did not prevent them from allowing persons to stay at [NAME] but that they did not rent out other rooms.
24. They stated that they had allowed Mr [NAME] to stay at [NAME] to ‘help him out’ as he was new to the country. They stated that this was to be a temporary arrangement, for two to three weeks, but that Mr [NAME] extended it to a few months as he was unable to afford to rent elsewhere.
25. The Respondents stated that they had informed Mr [NAME] that he could not allow anyone else to stay in [NAME], but that when they had returned from holiday they found Mr [NAME] had moved in with him.
26. They stated that, whilst they were occupying [NAME], the Applicants would contribute fees as they wished and that Mrs [NAME] used to cook and clean after them.
27. They stated that they did not threaten the Applicants or argue with them, they simply wanted to know when the Applicants were going to leave as they kept extending their stay. They queried why, if the Applicants’ allegation of threats and violence were true, they had not contacted the Police at the relevant time.
28. They stated that they were not aware of when Mr [NAME] had left [NAME] and that when Mr [NAME] left, Mrs [NAME] was at home alone with him, and that Mr [NAME] took the keys to [NAME] with him.
7 The Tribunal’s Deliberations
29. In reaching its determination the Tribunal considered the relevant law, in addition to all of the evidence submitted and summarised above.
30. The Respondents stated that the Applicants had not been renting a room at [NAME], but that they had simply allowed the Applicants to stay on a temporary, informal basis, with the Applicants making contributions towards fees as they wished. Although the Applicants did not have a written tenancy agreement, the bank statements they provided clearly indicated that they made regular monthly payments of £350 to Mr [NAME] from 2nd October 2018 up to and including 2nd January 2019, and the Tribunal is satisfied, based on the evidence provided, that a tenancy existed and that rental payments were made.
31. Prior to being able to make a rent repayment order under the Act, the Tribunal must be satisfied ‘beyond reasonable doubt’ (under section 43) that the Respondents have committed one or more of the offences referred to in section 40(3) of the Act. The Applicants have not submitted that the Respondents have been convicted of any offence under section 40(3), therefore, the Tribunal must firstly decide, to a criminal standard of proof, whether any of the offences listed in section 40(3) have been committed by the Respondents.
32. In relation to section 6 (1) of the Criminal Law act 1977 - the use or threat of use of violence to secure entry into the premises - although the Applicants state that they were threatened by the Respondents, this was disputed by the Respondents, and the Applicants were unable to provide any evidence of the same. In addition, Mr [NAME] confirmed that only Mrs [NAME] was present at [NAME] when he vacated his room, and that she did not interfere with his move. The Tribunal is, therefore, not satisfied beyond reasonable doubt that any offence has been committed by the Respondents under section 6 (1) of the Criminal Law act 1977.
33. In relation to the offence under sections 1 (2), (3) or (3A) of the Protection from Eviction Act 1977, the Tribunal notes that the Applicants do not submit that the Respondents deprived them of their accommodation or required them to vacate immediately after they had informed them of their intention to leave but had, instead, stated to them that they needed to vacate on 2nd February 2019, the date up to which their rent was paid. The Applicants confirmed that they did not contact the Council to confirm whether this was correct, but submit that they should have received a months’ notice to vacate. Despite this, Mr [NAME] did vacate on 2nd February and it appears that Mr [NAME] had already vacated prior to this date, without any interference by the Respondents.
34. Regarding any harassment, based on the Applicants’ translation of the text messages, although Mr [NAME] appeared to have threatened to attend the Applicants’ workplace to complain about them if they did not return the keys to [NAME], from the Applicants’ own admissions, this threat
8 was not followed through and from the evidence supplied appears to have been sent on 2nd February 2019, after the Applicants had already vacated. The Tribunal is, therefore, not satisfied beyond reasonable doubt that any offence has been committed by the Respondents under sections 1 (2), (3) or (3A) of the Protection from Eviction Act 1977.
35. In relation to section 72 (1) of the Housing Act 2004, the Tribunal notes that from 1 October 2018, under the national mandatory licensing scheme, a [NAME] with five or more people in occupation, which is formed of two or more households and fulfils the standard test (as detailed in section 254 of the Housing Act 2004) requires a mandatory HMO licence.
36. Although the Tribunal considers that there is sufficient evidence, and the Respondents do not dispute, that there were four occupants of [NAME] who shared common facilities, the Respondents dispute, and the Tribunal is not satisfied, that there is sufficient evidence as to Mr [NAME] occupancy of [NAME] during the relevant time period. The statement provided in evidence is an unsigned email and no corroborating evidence in support of the statement has been provided. As such, the Tribunal is not, on the evidence provided, satisfied beyond reasonable doubt that any offence under section 72 (1) of the Housing Act 2004 has been committed by the Respondents.
37. As the Tribunal has not been satisfied, beyond reasonable doubt, that any offence relevant to section 40(3) of the Act has been committed by the Respondents, it is unable to make any rent repayment order.
Appeal Provisions
38. If either party is dissatisfied with this decision they may apply to this Tribunal for permission to appeal to the Upper tribunal (Lands Chamber). Any such application must be received within 28 days after these written reasons have been sent to the parties (Rule 52 of The Tribunal Procedure (First-tier Tribunal) ([NAME] Chamber) Rules 2013).
[NAME] ………………………… Judge [NAME]
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Granted Premium for 90-Year Lease Extension
- First-tier Tribunal (Property Chamber) First-tier Tribunal Quashes Improvement Notice Due to Insufficient Detail
- First-tier Tribunal (Property Chamber) Freehold Enfranchisement Case: Determination of Payment Sum
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Financial Penalties for Housing Offences
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Fair Rent for Assured Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Maximum Service Charge for Property Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Validity
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Fair Rent for Property
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The applicants' bank statements proved they made regular monthly payments, establishing a tenancy.
- The landlord was not convicted or fined for any offense, so the tribunal had to decide if an offense occurred.
- The threat to attend the applicants' workplace was not carried out and occurred after they had already moved out.
- There was insufficient evidence that a fifth person occupied the property during the relevant period to classify it as an unlicensed HMO.
❌ Tends to be rejected
- The applicants' claim of unlawful eviction and harassment was weakened because they were told to vacate on the date their rent was paid up to, and one applicant had already left.
- The applicants' evidence for a fifth occupant, crucial for an unlicensed HMO claim, was an unsigned email without corroboration.
- The applicants withdrew their claim regarding failure to comply with an improvement notice, as they misunderstood the requirement for such an offense.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The First-tier Tribunal denied the tenants' request for a rent repayment order.
Who was involved?
Tenants and landlords were involved.
How did the court decide, and why?
The court decided against the tenants because they did not provide enough evidence to prove that the landlord had committed any offenses.
Which laws or rules were applied?
The Housing and Planning Act 2016 was applied.
What was the argument that mattered most?
The tenants' argument that the landlord had committed offenses under the Housing and Planning Act 2016 was not supported by sufficient evidence.
Was the decision for or against the person who brought the case?
The decision was against the tenants.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they have strong evidence to support their claims before applying for a rent repayment order.
What evidence or documents mattered?
Evidence such as text messages and witness statements mattered, but they were not sufficient to prove the landlord's offenses.
Can a decision like this be appealed?
Yes, either party can apply to the Upper Tribunal for permission to appeal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal proceedings.
