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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Determines Service Charges Owed Under Leases

Case No.

📌 In brief

The First-tier Tribunal decided that tenants must pay service charges under their leases. The charges were based on costs incurred by the landlord for property maintenance. The respondents did not attend the hearing.

⚖️ Legal holding

Service charges are recoverable under the terms of a lease if the costs are reasonable and necessary.

Topics

service chargesleases

Provisions

s.27A Landlord and Tenant Act 1985

📖 Technical summary

The Tribunal found the respondents liable for service charges under their respective leases.

📜 Headnote Official document

The Tribunal determined that the respondents were liable to pay service charges under their respective leases, totaling £78,631.50 and £19,657.88, based on the costs incurred by the applicant for maintaining and managing the properties.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2025

FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY)

Case Reference

:

HAV/23UC/LSC/2024/0648

Property

:

(1) [NAME], 2 The Waterloo, Cirencester, Gloucestershire [POSTCODE] (2) [NAME] and [NAME], 2 The Waterloo, Cirencester, Gloucestershire [POSTCODE]

Applicant: [redacted]

[COMPANY] : [COUNSEL] of counsel ([NAME])

Respondents

:

[redacted] (2) [COMPANY]

:

No attendance.

Tribunal Member(s)

:

Judge M Loveday Mr B [NAME] of hearing/venue

:

9 May 2025 (Gloucester & Cheltenham County Court)

Date of decision

:

29 May 2025

DETERMINATION

2 Introduction

1. This is an application to determine liability to pay service charges under s.27A Landlord and Tenant Act 1985 (“LTA 1985”). The issues formed part of a claim for payment in the County Court (claim no. L06ZA462) and they were transferred to the tribunal for determination by an order of [NAME] on 24 October 2024 under s.176A Commonhold and Leasehold Reform Act 2002.

2. The application was dealt with under flexible judicial deployment, with the Tribunal Judge sitting as a judge of the County Court to decide the aspects of the claim which were within the court’s exclusive jurisdiction.

3. A hearing took place on 9 May 2025. The applicant was represented by counsel, Mr [COUNSEL]. The respondent did not attend, and the Tribunal proceeded to hear the application in the absence of the respondent. At the conclusion of the hearing, the tribunal gave its decision orally in accordance with Rule 36(1) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 (“the Rules”).

4. The Tribunal determined under s.27A of the 1985 Act that: 4.1 The first respondent ([APPELLANT]) is liable to pay to the applicant ([APPELLANT]) service charges of £78,631.50 due under the lease of [NAME] dated 14 February 2005. 4.2 The [NAME] respondent ([APPELLANT]) is liable to pay to the applicant ([APPELLANT]) service charges of £19,657.88 due under the lease of [NAME] dated 22 December 2006. 4.3 The [NAME] respondent ([APPELLANT]) is liable to pay to the applicant ([APPELLANT]) service charges of £19,657.88 due under the lease of [NAME] dated 22 December 2006.

5. These are the written reasons for the above determination. For the avoidance of doubt, the time to apply for permission to appeal under Rule 52(2) does not run until these reasons are provided to the parties.

Facts

6. The premises known as 2, The Waterloo, Cirencester [POSTCODE] is a mixed- use block comprising four self-contained commercial units on the ground floor and six residential units on the first and [NAME] floors. In this instance, the three material flats are known respectively as “[NAME]”, “[NAME]” and “[NAME]”.

7. Each flat is subject to a lease originally granted by a developer [COMPANY]:

7.1 By a lease dated 14 February 2005, [NAME] demised the first and [NAME] floors of [NAME] to the first respondent for a term of 125 years from 2 January 2004. The lease continues to be vested in the first respondent.

3 7.2 By a lease dated 22 December 2006, [NAME] demised [NAME] to the [NAME] respondent for a term of 125 years from 1 January 2006. The lease continues to be vested in the [NAME] respondent. 7.3 By a lease dated 22 December 2006, [NAME] demised [NAME] to the [NAME] respondent for a term of 125 years from 1 January 2006. The lease continues to be vested in the [NAME] respondent.

8. The leases included conventional service charges covenants. In the case of the flat at [NAME], the lessee was obliged to contribute 50% of the costs of maintaining and managing [NAME]. In the case of the [NAME] and [NAME], the lessees were each obliged to contribute 12.5% of the costs of maintaining and managing the two buildings. Other than that, the service charge provisions were in similar form.

9. The premises were evidently in a poor condition. There are reports and emails in the hearing bundle prepared in early 2021 which suggest the structure is leaning significantly towards the road in front and that immediate work was required to install a structural steel framework to arrest the movement. The applicant has carried out substantial work to the Property and incurred costs of £157,263 (including £5,014 for work on the fire alarm system). The claim for service charges represents the respondents’ apportioned contributions to these costs.

10. Although not directly relevant to the application, the applicant sought dispensation from the consultation requirements in relation to the works under s.20ZA LTA 1985. A previous F-tT refused to dispense, but this decision was reversed on appeal by the Upper Tribunal (Lands Chamber) ([COMPANY] v [COMPANY] [2024] UKUT 56 (LC); [2024] L. & T.R. 19).

The hearing 11. On 8 May 2025, the Tribunal received an email from Mr [NAME] on behalf of both respondents. Mr [NAME] detailed various remedies which he asked from the court. He concluded that “my presence on the 9th of May will simply provide the applicant undue advantage over my exhausted abilities” and that “In the absence of my attendance this week, I respectfully request the Court to consider the Order proposed herein”. The tribunal advised Mr [NAME] that a formal application would be necessary, to which he replied that this advice “confirms my involvement will be ignored and abused as in all previous hearings”. Mr [NAME] later emailed that he wished to “withdraw my emails of today”.

12. On the morning of the hearing, no-one appeared for the respondents. In the light of Mr [COUNSEL] emails, the Tribunal was satisfied that the respondents had been notified of the hearing. It was also in the interests of justice to proceed because (a) the Tribunal and the applicant had been put to considerable cost in preparing and attending the hearing (b) the non-appearance by the respondents was deliberate. The Tribunal therefore dealt with the hearing in the absence of the respondents under rule 34 of the Rules.

4 The applicant’s case 13. Mr [COUNSEL] of counsel took the Tribunal through the service charge provisions of the leases and referred to the service charge demands. He also relied on witness statements from Ms [APPELLANT] (a Director of the applicant) and Mr [APPELLANT] (a Chartered surveyor and also a Director of the applicant). Both dealt with the need for the works and any issues of reasonableness under s.19 LTA 1985.

14. The Tribunal is satisfied that the sums are recoverable under the terms of each of the three leases, and that the respondents are prima facie liable to pay the sums claimed. The respondents’ case 15. The respondents have not been represented at any stage in the proceedings. On 14 May 2024, their Director, Mr [NAME] filed a Defence which alleged various breaches of duties and obligation on the part of the applicant. On 17 January 2025, Regional Tribunal Judge Dobson (sitting as a judge of the County Court) ordered them to provide an amended Defence or other statement of case setting out clearly their response to the applicant’s claim and Particulars of Claim.

16. The amended Defence was contained in an email of 6 January 2025, although it was not supported by a statement of truth. “4. From end of 2020 In the name of [NAME] the Claimant breached obligations of each lease contract to its loss of all benefits therein by removal of elements of the building, previously installed at cost of the [NAME] in pursuit of statutory compliance to the safety and permit of human occupation. The 100yr proof of stability of the building was lost upon the Claimant’s reckless severance of lateral restraint of the street wall structure that since is seen to require additional support. That failure, together with the Claimant’s prior theft of the [NAME] fire safety and utility conduit installations, determined the 6 residential Titles uninhabitable since March 2021, confirmed by the Valuation Office Agency of Gov.UK.

5. The Claimant having failed to consult with [NAME] in any manner, including refusal of the [NAME] amicable request to qualify their presence and intent, made false claim of “qualifying works” for the purpose of section 20 of the Landlord and Tenant Act 1985.

6. The 1st Tier Tribunal in 2022 rightly refused the Claimants’ application for dispensation.

7. The Claimants, having breached the Landlords obligations under lease contract, prevented lawful occupation since March 2021 to the loss of any claim of rent or service charge since. The works listed by the claimant, having been previously fulfilled by contractors of the [NAME] to the satisfaction of all consenting authorities granting human occupation, have no foundation for repetition.

5 8. The [NAME] deprived safe occupation of and access to the building since March 2021 have no liability to pay Rent and Service Charge since. 9. The [NAME] bill the claimant for lost rent of 11 units until and together with repayment of each Title price at today’s value.”

17. Paras 5 and 6 of the amended Defence were plainly dealt with by the Upper Tribunal in [COMPANY] v [COMPANY].

18. Paras 4 and 7-9 of the amend Defence are not altogether easy to follow, and the respondents did not attend the hearing to explain what they intended. There is some suggestion that damage was caused to the flats when the applicant “reckless[ly]” removed structural elements of the building, that this rendered the three flats uninhabitable since March 2021 and that the respondents have thereby suffered a loss of rent from the flats during that period. However, these arguments are not formulated as a proper set-off or counterclaim, despite the opportunity given to re-plead the Defence. The Tribunal is bound by the pleaded cases of the parties in the County Court, and it is no part of its role to plug holes in those pleaded cases. Moreover, the respondents have not supported any of their allegations with witness or expert evidence. The Tribunal therefore has no hesitation in finding the respondents have not made out any other arguable defence1.

19. Mr [NAME] rightly observed that the amended Defence did not contain any other challenges under LTA 1985 s.19(1)(a) or (b) or any challenge to payability under the terms of the Lease.

20. In short, the respondents have not raised or made out any arguable defence to payability of service charges.

Conclusions 21. The Tribunal therefore makes the determinations in para 4 above.

Tribunal Judge Mark Loveday 29 May 2025

1. That does not of course mean the respondents have no remedies in damages for their perceived losses outside these proceedings. But they are strongly advised to take further proper legal advice if they choose to pursue them.

6 Appeals

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 11 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The applicant was represented by counsel at the hearing, presenting their case effectively.
  • The tribunal was satisfied that the respondents had been notified of the hearing.
  • The tribunal decided to proceed with the hearing in the respondents' absence because of the costs incurred and the deliberate non-appearance.
  • The tribunal found that the sums claimed were recoverable under the leases and that the respondents were liable to pay them.

❌ Tends to be rejected

  • The respondents' argument that the applicant failed to consult was already dealt with by a higher tribunal.
  • The respondents' claims of damage and loss of rent were not properly presented as a set-off or counterclaim.
  • The respondents did not provide any witness or expert evidence to support their allegations.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The respondents were found liable to pay service charges under their leases.

Who was involved?

The applicant (landlord) and the respondents (tenants).

How did the court decide, and why?

The court decided based on the terms of the leases and the reasonableness of the costs incurred by the landlord.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 27A.

What was the argument that mattered most?

The argument that the costs were reasonable and necessary for maintaining the properties.

Was the decision for or against the person who brought the case?

For the person who brought the case.

What does this mean for someone in a similar situation?

Tenants may be required to pay service charges if the costs are reasonable and necessary.

What evidence or documents mattered?

Witness statements and lease documents.

Can a decision like this be appealed?

Yes, permission to appeal must be sought within 28 days.

Is it worth getting a solicitor for a case like this?

It is recommended to seek legal advice from a qualified solicitor.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.