First-tier Tribunal Grants Dispensation for Additional Works

OUTCOME: Allowed

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FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AY/LDC/2023/0237 Property : [ADDRESS] [POSTCODE] [ADDRESS] [POSTCODE] 43 [ADDRESS], [POSTCODE] 130-[ADDRESS]2 Applicant : [redacted] : [NAME] Respondents : [redacted] application Representative : N/A Type of application : Application for dispensation – s.20ZA of the Landlord and Tenant Act 1985 Tribunal members : Judge [NAME], [NAME] : 10 [ADDRESS] [POSTCODE] Date of decision : 21 February 2024

DECISION

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Decisions of the tribunal 1. The tribunal finds it reasonable to grant the Applicant dispensation from all of the s.20 [NAME] requirements required by the Landlord and Tenant Act 1985 in respect of the additional [NAME] to the balconies, balcony soffits, electrical [NAME] and external redecoration to the 4 properties that are the subject of this application.

_________________________________________________ The background 2. The applicant has applied for dispensation from the statutory [NAME] requirements in respect of various additional [NAME] to the original schedule of programmed [NAME] [NAME] to 4 blocks of flats as per the application containing a mixture of long [NAME] and periodic tenants. The [NAME] including the additional [NAME] have now been carried out and completed.

3. The original [NAME] [NAME] (‘the original [NAME]’) included:

(i) The external upgrade [NAME] and repairs and redecoration.

(ii) The replacement of roof coverings; replacement of

windows with new PVCu double glazed windows;

replacing/installing fire rated screens to the front of

communal balconies; repairing existing timber and glass

balcony balustrading;

(iii) The repair/re-coating asphalt walkways and balconies;

(iv) The repair of external walls, to include repairs to

brickwork, defective timber cladding and concrete repairs;

redecorating.

4. [NAME] on site commenced on 4 April 2022. On or around 15 July 2022, it became apparent to the applicant that extensive additional [NAME] (‘the additional [NAME]”) were required in relation to: (i) Balconies (ii) Balcony soffits; (iii) External redecorations; and (iv) Electrical installations.

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5. The applicant had carried out [NAME] in respect of the original [NAME] and dispensation is not being sought in respect of these. A preliminary letter was sent out to all the relevant [NAME] on 22 June 2020 informing them that their block was included in the Applicant's 2020/2021 [NAME] [NAME] programme. On 7 July 2020, the Applicant served a Notice of Intention under section 20 LTA 1985 setting out the proposed [NAME] and the reasons for them. The Notice of Intention gave the [NAME] until 11 August 2020 to provide any observations and/or to nominate a contractor and explained how the [NAME] should contact the Applicant. On 22 April 2021, the Applicant served a Notice of Estimate on all the [NAME]. The Notice stated that tenders had been obtained from 3 contractors, and that the contract would be awarded to contractor [NAME]. The Notice invited any observations by 27 May 2021 and explained how a [NAME] should contact the Applicant. The Notice included an Appendix setting out the Applicant's response to the observations received following the Notice of Intention.

6. However, when the need for more extensive [NAME] to be carried became apparent, the Applicant served an additional Notice of Estimate on all [NAME] on 18 October 2022, allowing only a shortened [NAME] period.

7. The Applicant now seeks dispensation from all or any of the [NAME] requirements for the additional [NAME], as it submits that full [NAME] would have led to additional costs and/or delays, whereas it was more efficient and cost effective to add them to the original [NAME] which were ongoing on site. The Applicant accepts the additional electrical installation [NAME] were omitted in error from the further Notice of Estimate dated 18 October 2022 but asserts it was impractical to have a two-part [NAME] with [NAME] and it was most cost effective to have these and all of the additional [NAME] to be carried out despite the absence of full [NAME].

The issues 8. The only issue for the tribunal to determine is whether or not it is reasonable to grant dispensation from [NAME] to the Applicant. The tribunal does not have jurisdiction in this application to determine issues of the reasonableness, standard or cost of the [NAME]. If any [NAME] wishes to challenge any of the [NAME] on these bases, they must make the appropriate application to the tribunal.

4 The hearing 9. As none of the parties requested an oral hearing the tribunal determined the application on the documents provided. These comprised a digital bundle of 591 pages containing representations from both the Applicant and fifteen [NAME].

The tribunal’s reasons 10. In reaching its decision the tribunal had regard to [COMPANY] v Benson and others [2013] UKSC 14. The tribunal finds the Respondents have failed to identify any relevant prejudice which they suffered, or may have suffered, as a result of the Applicant’s failure to comply with the [NAME] requirements. The tribunal finds that most of the Respondents’ arguments concern the additional cost of the already substantial financial commitment placed on them by the original [NAME] [NAME] despite their acceptance that significant [NAME] were required to the 4 buildings.

11. In joint Statement of Case dated 29 November 2023 fifteen of the respondents submitted that they:

[A]acknowledge the overall need for maintenance [NAME] and investment to keep homes on the estate warm, safe and dry. However, we oppose this S20 dispensation, as we believe that the additional [NAME] were not urgent, were not appropriately surveyed, and were not market tested to ensure good value, and so have caused us loss of privilege.

Many responses to the original S20 notice of estimate in 2022 spoke of

their financial distress, caused by many years (sic)worth of overdue

[NAME], neglect, and poor maintenance by the Landlord, being

remediated all at once, causing a huge financial shock, and creating

enormous personal debt for [NAME], totalling over £30,000.

12. The Respondents also submitted that:

(i) The electrical [NAME] were not necessary, as it was not credible, they should suddenly be deemed to be ‘unsafe.’

(ii) Had the lessees been consulted on the additional electrical [NAME], they would have requested an independent EICR report for each block.

(iii) The s.20 [NAME] process was inconsistent and not all [NAME] received the October 2022 Notice of Estimate.

(iv) It had been known to the Applicant that extensive balcony [NAME] were required and therefore all balcony [NAME] should have been consulted on and the initial stage and

5 any additional [NAME] could have waited while [NAME] was being carried out. (v) The lessees were not given any opportunity to challenge why only one vendor/contractor was asked for quote on the additional balcony [NAME].

(vi) The respondents accept that dispensation in respect of the balcony soffit [NAME] is reasonable.

13. In addressing the impact of dispensation being granted, the Respondents stated:

The [NAME] are already distressed about managing the

looming bill of the s20 [NAME], which is yet to be confirmed with

us, especially due to the current cost of living crisis, where many of us are already struggling with vastly increased mortgage and heating bills. We were told in 2021 it was going to be around the

£22,000 mark, but has now increased to around £30,000,

including [NAME] that we were not given the opportunity to

consult on, or demand market testing of, plus any extras that are

still to be disclosed, and is having a massive impact on our life

and mental health.

The unresolved omission of the [NAME] from S20

estimates, and potential other undisclosed omissions, put us in

further financial distress, because we haven’t received clear

estimates, so have not been able to budget, or update our

arrangements with lenders, for the ever increasing, upcoming

s20 bill, and the Council have no consideration of the

impact of their poor project management and poor

communications, on the [NAME]’ financial and mental

health, and ability to manage our lives and finances. These

omissions, corner cutting and overspends should be understood

in the context that [NAME] were already 1 million pounds

(~50%) over their project budget, and 17 weeks overdue at the

last estimate.

14. The tribunal finds the lessees have failed to identify any substantial prejudice that has been caused as a result of the Applicant’s failure to carry out the full [NAME] required by s.20 of the 1985 Act. The tribunal finds the Respondents’ concerns are primarily related to the cost of additional [NAME] being carried. However, this is not a relevant issue for the purpose of this application for dispensation, as the tribunal finds the Respondents have not sought to provide to the tribunal any reports in respect of the additional [NAME], that they would have sought to rely upon had they been consulted. Therefore, the tribunal finds the Respondents have failed to show they have suffered any relevant prejudice in their objections to the grant of dispensation.

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15. The tribunal accepts the Applicant’s evidence in respect of the additional electrical [NAME] and finds the need for these supported by the Reply dated 21 December 2021 in which it was said electrical testing was originally included in the [NAME] [NAME] and an EICR was prepared for each of the 4 blocks.

16. The tribunal accepts the Applicant’s evidence in support of this application, including that in the witness statement dated 15 December 2023 of [NAME], [NAME] [NAME] [NAME]. The tribunal finds the additional [NAME] were both necessary and to some degree, urgent. The tribunal also accepts the Applicant’s failure to include the additional electrical [NAME] in the Statement of Estimates dated October 2022 was a genuine oversight and finds the Respondent’s have, in any event, failed to identify any prejudice caused to them other than a potential increase in costs.

17. In conclusion the tribunal finds it reasonable to grant the Applicant dispensation from all of the s.20 [NAME] requirements in respect of the additional [NAME] to the balconies, balcony soffits, electrical [NAME] and external redecoration to the 4 properties that the subject of this application.

Name: Judge Tagliavini Date: 21 February 2024

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the Regional Office which has been dealing with the case. The application should be made on Form RP PTA available at https://www.gov.uk/government/publications/form-rp-pta-application-for- permission-to-appeal-a-decision-to-the-upper-tribunal-lands-chamber The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

7 If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the Tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).