First-tier Tribunal Grants Dispensation for Urgent Boiler Installation
📌 In brief
The First-tier Tribunal allowed the landlord to install new gas boilers without consulting the tenants first because the work was urgent and the tenants did not object.
⚖️ Legal holding
The tribunal granted dispensation based on the urgency of the works under the Landlord and Tenant Act.
📖 What the law says
The First-tier Tribunal can grant an exemption from the consultation requirements for certain works if it determines that it is reasonable to do so. The consultation requirements refer to obligations set by the Secretary of State through regulations, which may include providing details of proposed works to tenants, obtaining estimates, and considering tenants' observations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation for the installation of three gas boilers and related equipment due to the urgency of the situation.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the applicant for the installation of three gas boilers and associated equipment without prior statutory consultation, finding the works were urgent and leaseholders did not object.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference :
LON/00AY/LDC/2025/0958
Property : 1-82 [ADDRESS] [POSTCODE]/[POSTCODE] Applicant : [redacted] Borough of Lambeth Representative : [COMPANY] Respondents : [redacted] Representative : N/A Type of application : Dispensation for consultation – s.20ZA of the Landlord and Tenant Act 1985 Tribunal member : Judge Tagliavini Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 10 March 2026
DECISION
2 Decisions of the tribunal (1) The tribunal grants the applicant the dispensation from statutory
consultation sought, in respect of the installation of three gas boilers
and associated equipment/works at a cost in the region of
£57,983.31. _____________________________________________________ The application 1. The applicant seeks dispensation from consultation pursuant to s.20ZA
of the Landlord and Tenant Act 1985 in respect of the installation of
three gas boilers and associated equipment at a cost in the region of
£57,983.31 (£830 per leaseholder approx.). The background 2. The building is a purpose-built 20-storey tower block of 82, 2-3 bedroom
flats, 17 of which are held on long leases. Heating and hot water is
provided by a communal boiler system in the form of 8 (obsolete) boilers. 3. The works were said to be urgent because the applicant was notified by
its contractors [COMPANY] on 30 September 2025, that all eight
communal boilers serving the block had reached the point of
operational failure, resulting in a loss of heating and hot water to all
properties supplied by the communal system and no further temporary
repairs were possible. 4. Due to the urgent nature of the works the applicant arranged installation
of three new commercial gas boilers and associated equipment to ensure
a stable supply of heating and hot water. The works were completed on
or about 3 October 2025 5. Statutory consultation was not carried out it although the applicant
wrote to all [NAME] on 17 November 2025, explaining why the
works were required, what their estimated contribution was expected to
be and informing them that the applicant would be making this
application. 6. On 15 January 2026, the applicant informed the tribunal that the
[NAME] were provided with a copy of this application and
accompanying documents as well as the tribunal’s directions dated 8
January 2026. In addition, the respondent confirmed that all documents
were placed in a prominent place in the subject building on 14 January
2026.
3 The hearing 7. Neither party requested an oral hearing and therefore the tribunal
determined the application using the 60 page digital bundle provided by
the applicant. This contained the applicant’s written submissions as to
why dispensation from consultation should be granted by the tribunal. 8. No objections to the application were received from the respondents by
the tribunal. The decision 9. The tribunal is satisfied that the installation of the boilers and associated
works were urgently required due to the likelihood of their imminent
failure. The tribunal is also satisfied the respondents have not objected
to the application and therefore have failed to show they have been
caused any substantial prejudice by the absence of any statutory
consultation prior to the works being carried out; [COMPANY] v [NAME] & others [2011] EWCA Civ 38. 10. Therefore, the tribunal grants the dispensation from consultation sought
by the applicant in respect of the installation of three gas boilers and
associated equipment at a cost in the region of £57,983.31.
Name:
Judge Tagliavini Date: 10 March 2026
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the Regional Office which has been dealing with the case. The application should be made on Form RP PTA available at
4 https://www.gov.uk/government/publications/form-rp-pta-application-for- permission-to-appeal-a-decision-to-the-upper-tribunal-lands-chamber The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the Tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Freeholder Granted Dispensation for Damp-Proofing Works Without Full Consul…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Carpet Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Emergency Building Repairs Without Leaseholder…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission to Proceed with Urgent Build…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission for Urgent Drainage Work Due…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Building Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Landlord's Application for Safety Work Dispensat…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works are deemed urgent.
- No prejudice has been shown by lessees.
- There is no viable temporary solution.
- The leaseholders cannot demonstrate any prejudice.
- High risk of imminent major failure in the property.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant the landlord dispensation to install new gas boilers without prior consultation with the tenants.
Who was involved?
The landlord and the leaseholders of a residential property were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and the leaseholders did not object.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the works and the lack of objections from the leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation if the works are urgent and there are no objections from the leaseholders.
What evidence or documents mattered?
Evidence of the urgency of the works and confirmation that leaseholders did not object were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
