First-tier Tribunal Grants Dispensation for Urgent Carpet Replacement
📌 In brief
The First-tier Tribunal granted dispensation from consultation requirements after a landlord replaced deteriorating and potentially mouldy carpets urgently due to health concerns, ensuring no leaseholder objected or suffered any prejudice.
⚖️ Legal holding
A landlord may seek and obtain dispensation from statutory consultation requirements if the works are deemed urgent and no prejudice is suffered by a person.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State that require landlords to consult tenants about proposed works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for urgent carpet replacement due to health concerns.
📜 Headnote Official document
The tribunal granted dispensation from consultation requirements under the Landlord and Tenant Act 1985, allowing a landlord to replace deteriorating and potentially mouldy carpets urgently due to health concerns without prior statutory consultation. The decision was based on the lack of prejudice suffered by leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BK/LDC/2026/0031 Property : 31-33 [ADDRESS] [POSTCODE] Applicant: [redacted]
31-33 [APPELLANT] : [COUNSEL] of [APPELLANT], [NAME] for the Applicant Respondents :
[redacted] Property Type of application :
Dispensation from compliance with statutory consultation requirements
Tribunal member :
Judge P [NAME] of decision : 29 April 2026
DECISION
Description of hearing
This has been a remote hearing on the papers. An oral hearing was not held because the Applicant confirmed that it would be content with a paper determination, the Respondents did not object and the tribunal agrees that it is appropriate to determine the issues on the papers alone. The documents to which I have been referred are in an electronic bundle, the contents of which I have noted. The decision made is described immediately below under the heading “Decision of the tribunal”.
2
Decision of the tribunal
The tribunal dispenses unconditionally with the consultation requirements in respect of the qualifying works which are the subject of this application. The application 1. The Applicant seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) from the consultation requirements imposed on the landlord by section 20 of the 1985 Act in relation to certain qualifying works.
2. The qualifying works which are the subject of this application comprise the replacement of deteriorating and potentially mouldy carpet. Applicant’s case 3. The Applicant’s [NAME] state that [NAME] reported that the carpet was deteriorating and potentially mouldy in July. The director of the development was heavily pregnant and raised concerns that the carpet might be detrimental to the health of a newborn baby. Because of the urgency, the director funded a carpet replacement with her own funds on 23rd July 2025.
4. Following completion of the carpet replacement, and the director’s return to directorial duties after her pregnancy, the director sought retrospective compensation for the cost of these works.
5. The [NAME] liaised with the director and with the rest of the [NAME] via a collaborative email chain in relation to the carrying out of these works. No objections were raised to the proposal for the carpet to be replaced as a matter of urgency due to the potential health concerns with the state of the carpet and the imminent birth of the director’s baby. Responses from the Respondents 6. Whilst the hearing bundle contains an email from [NAME] (one of the [NAME]) expressing general discontent with the management of the Property, neither Mr [NAME] nor any of the other Respondents has written to the tribunal raising any objections to the dispensation application.
3 The relevant legal provisions 7. Under Section 20(1) of the 1985 Act, in relation to any qualifying works “the relevant contributions of tenants are limited … unless the consultation requirements have been either (a) complied with … or (b) dispensed with … by … the appropriate tribunal”.
8. Under Section 20ZA(1) of the 1985 Act “where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works…, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements”. Tribunal’s analysis 9. The Applicant has explained why the works were considered urgent and why, therefore, it seeks retrospective dispensation from compliance with the statutory consultation process.
10. As is clear from the decision of the Supreme Court in [COMPANY] v [NAME] (2013) UKSC 14, the key issue when considering an application for dispensation is whether the [NAME] have suffered any prejudice as a result of the failure to comply with the consultation requirements.
11. In this case, none of the Respondents has expressed any objections in relation to the failure to go through the statutory consultation process, and there is no evidence before me that the [NAME] were in practice prejudiced by the failure to consult. The application has been properly explained, and I accept on the basis of the uncontested evidence before me that the carrying out of the works was urgent for the health reasons given.
12. The tribunal has a wide discretion as to whether it is reasonable to dispense with the consultation requirements and, given the relative urgency and in particular the lack of objection from [NAME], I consider that it is reasonable to dispense with the consultation requirements.
13. As is also clear from the decision of the Supreme Court in [NAME] v [NAME], even when minded to grant dispensation it is open to a tribunal to do so subject to conditions, for example where it would be appropriate to impose a condition in order to compensate for any specific prejudice suffered by [NAME]. However, as noted above, there is no evidence nor any suggestion that the [NAME] have suffered prejudice in this case.
4 14. Accordingly, I grant unconditional dispensation from compliance with the consultation requirements. 15. It should be noted that this determination is confined to the issue of consultation and does not constitute a decision on the reasonableness of the cost of the works. Costs 16. There have been no cost applications.
Name: Judge P [NAME]: 29 April 2026
RIGHTS OF APPEAL By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Wins Fire Alarm Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Building Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs at Queens Court
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Insulation Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission to Proceed with Urgent Build…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Landlord's Application for Safety Work Dispensat…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Digital Upgrade Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are deemed urgent and necessary.
- No prejudice is suffered by leaseholders.
- It is reasonable to obtain dispensation.
- There is no viable temporary solution.
- High risk of imminent major failure.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that the landlord could be exempted from statutory consultation requirements for urgent carpet replacement.
Who was involved?
The case involved a landlord and leaseholders of a property in London.
How did the court decide, and why?
The court granted dispensation based on the urgency of the works due to health concerns and the lack of objections from leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20ZA and 20 were applied.
What was the argument that mattered most?
The urgency of replacing deteriorating carpets due to health concerns, with no objections from leaseholders.
Was the decision for or against the person who brought the case?
It was in favour of the landlord.
What does this mean for someone in a similar situation?
A landlord can seek dispensation if works are urgent and there is no prejudice to leaseholders.
What evidence or documents mattered?
Emails from managing agents and leaseholders regarding health concerns and the urgency of carpet replacement.
Can a decision like this be appealed?
Yes, an appeal can be made within 28 days if permission is granted by the First-tier Tribunal.
Is it worth getting a solicitor for a case like this?
It is advisable to consult with a qualified solicitor for legal advice in such cases.
