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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for External Wall Works

Case No.

📌 In brief

The First-tier Tribunal granted a landlord's request to bypass standard consultation requirements with tenants when planning major repairs, due to the nature of the repair work and the specific procurement method used. This decision allows the landlord to proceed without further tenant input under certain conditions.

⚖️ Legal holding

A landlord may obtain dispensation under Section 20ZA of the Landlord and Tenant Act 1985 if the statutory consultation process is incompatible with the adopted procurement strategy for urgent works.

Topics

landlord and tenantconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZABuilding Safety Act 2022

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a landlord can apply to a tribunal for permission to skip the consultation requirements related to certain works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for external wall remediation works due to the incompatibility of design and build procurement strategy with statutory consultation process.

📜 Headnote Official document

The First-tier Tribunal granted the landlord's application to dispense with the requirement to consult lessees about major works under Section 20ZA of the Landlord and Tenant Act 1985. The decision was based on the incompatibility between the statutory consultation process and the design and build procurement strategy adopted for urgent remediation works.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

Lon/ooAF/LDC/2025/0898

Property

:

Reliance House (The Living Building) 3 [ADDRESS] [POSTCODE]

Applicant: [redacted]

:

[NAME]

Respondents

:

[redacted] schedule attached to the Application.

Representative

:

Type of Application

:

To dispense with the requirement to consult lessees about major works Section 20ZA of the Landlord and Tenant Act 1985 (“1985 Act”)

Tribunal Member(s)

:

Judge Tildesley OBE Ms C Barton MRICS

Date and Venue of Hearing

:

Determination on Papers

Date of Decision

:

22 April 2026

DECISION

2 The Application

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The property is a five-storey mixed use building built in 2006 comprising 15 flats on the upper floors and office use on the ground floor.

3. The Applicant seeks that dispensation is granted in respect of the consultation for the urgent works to the deficient external wall system which present a fire hazard to the residents. [COMPANY] have prepared a budget cost estimate for the project in the sum of £1,075,000 exclusive of VAT, professional fees and other items. These works are caught by the Building Safety Act 2022 and the government [NAME] ([NAME]).

4. The Application for dispensation was dated 7 October 2025.

5. On 27 November 2025 the Tribunal directed the Applicant to serve the application and directions on the [NAME] and display copies of the relevant documents in the common parts of the property. On 11 December 2025 the Applicant confirmed that it had complied with the Tribunal directions.

6. The Tribunal required the [NAME] who opposed the Application to return a pro-forma to the Tribunal and the Applicant by 9 January 2026 stating their reasons for opposing the Application. On 12 January 2026 the Applicant confirmed that it had received no objections or responses from any [NAME].

7. On 4 February 2026 the Tribunal issued further directions. The Tribunal indicated that it originally intended to determine this application on the papers in the week commencing 2 February 2026. However, on considering the application, further information was required. The Tribunal observed that although the Applicant has periodically updated the [NAME], none of the above-mentioned letters provided any indication to the [NAME] as to the costs or approximate cost of the proposed works.

8. The Tribunal directed the Applicant to provide the following information to the [NAME] by the 17 February 2026:

• An estimated cost of the works so far identified. This may be either an estimated figure, a range of the likely costs, or the minimum anticipated costs. • Having regard to the potential restrictions on recovery of these costs under the Building Safety Act 2022, whether it is currently envisaged [NAME] will bear full liability for the costs of the works that are the subject of this application.

3 • What amount of external funding towards the works has been secured, so far, and whether or not external funding has been exhausted.

9. On 17 February 2026 the Applicant supplied the [NAME] with the following information:

• The project lead consultant, [NAME], has provided an estimate of the costs of the Works as described in the Applicant’s Statement of Case dated 7 October 2025. It is important to note that these are budgeted costs only as tenders are yet to be received in relation to the Works. The estimated costs of the works are currently in the region of £1,718,000 excluding management fees, and any increases in insurance premiums. However, as above, the full costs will not be known until October 2026, once the Pre- Construction Services Agreement has been completed and following which the full works and cost package will be submitted to the [NAME].

• The Applicant is investigating who owns a qualifying lease within the [NAME] and, in so far as any of the costs of the Works are payable by the [NAME] via the service charge, will apply protections under schedule 8 of the Building Safety Act 2022. The Applicant hopes that the [NAME] will not be required to bear any of the costs of the Works. However, the [NAME] application is ongoing and until full funding is confirmed, the Applicant has a statutory duty to consult under section 20 Landlord and Tenant Act 1985 (or seek dispensation where it is unable to do so, as is the case here). Knowing it is unable to consult in accordance with the strict requirements of section 20, the Applicant has applied to dispense from the section 20 consultation process given that there remains a possibility that the Works are not funded or are partially funded by the government. However, the remediation Works are nonetheless required, and steps are being taken to procure them. The [NAME] has been granted eligibility by the [NAME].

• The Applicant has received £400,000 in pre-tender support from the [NAME]. The conditions of the Scheme require the landlord to demonstrate that it has pursued alternative funding routes, in particular against the developer. This is something that has to be considered as a part of the [NAME] application.

10. The [NAME] were given a further right to object or make representations to the Application by 10 March 2026. No [NAME] returned a pro-forma stating his/her opposition to the Tribunal and the Applicant.

4 11. On 25 March 2026 the Tribunal informed the Applicant that following the Further Directions on this case, there have been no submissions from any of the [NAME] and no request for a hearing. On this basis the case would proceed as a paper determination in the week commencing 20 April 2026. The Tribunal directed the Applicant to serve a copy of this letter on all the [NAME] by 6 April 2026.

12. On 14 April 2026 the Applicant supplied a hearing bundle and confirmed that no [NAME] had objected or made representations to the Application.

Determination

13. The 1985 Act provides [NAME] with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with [NAME] in a prescribed manner about the qualifying works. If the landlord fails to do this, a [NAME]’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.

14. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

15. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in [COMPANY] v [NAME] and Others [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards.

16. Lord [APPELLANT] in Daejan said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.

17. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the [NAME]

5 would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the [NAME] to identify any relevant prejudice which they claim they might have suffered. If the [NAME] show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the [NAME] fully for that prejudice.

18. The Tribunal now turns to the facts.

19. On 7 February 2022. [NAME] carried out a site visit of the [NAME] and provided a review of the external wall design. When assessing the risk to life, it was found that the external wall systems posed a risk level to the upper end of medium that required remedial action because of missing cavity barriers and potential combustible materials. [NAME] made alternative recommendations to remedy the defects.

20. On 24 January 2024 the Applicants wrote to the [NAME] informing them about the findings of the Fire Risk Appraisal of the External Walls (FRAEW) report in 2022 compiled by [NAME] and established that some combustible materials were located within the external walls of the building, and the remediation works would be required to address this.

21. On 9 February 2024 [NAME] published its final report “for comment”. The Report repeated the alternative recommendations for remedial works. Option 1: fully replace all combustible materials and instal adequate cavity barriers at all locations. Option 2: retain combustible materials to EW01 and EW03 (assumed) and install adequate cavity barriers at all necessary locations. In respect of interim measures [NAME] proposed that the [NAME] would benefit from a functioning and maintained alarm and detection system in all apartments, a communal detection system within the communal areas to activate the smoke control, and adequate egress from the building. [NAME] considered it was unnecessary to modify the evacuation strategy from the building or provide a waking watch/communal alarm. However, [NAME] noted that the compartmentation issues have been identified within the building and the smoke control system was broken. [NAME] recommended that these deficiencies (interim measures?) be rectified as a matter of urgency within one month of the issue of the report. In addition [NAME] advised that Option 1 should be implemented within a suitable time frame of approximately no more than six months from the date of the report.

22. On 26 April 2024, 3 June 2024 and 24 June 2024 the Applicant had further correspondence with the [NAME] advising them that it would be making a funding application to the [NAME] for the external remediation works.

6 23. On 6 September 2024 the Applicant advised the [NAME] that [COMPANY] had approved the eligibility for funding from the [NAME] and that Pre-Tender Support (PTS) funds would be provided as an initial payment for the procurement of consultants and legal costs. These funds would enable the works to be fully designed and tendered, prior to a full works cost package being finalised and submitted for review and approval.

24. On 20 November 2024, 5 March 2025 and 4 June 2025 the Applicant updated the [NAME] in relation to the remediation of the external façade and that a lead consultant, [NAME], an established civil and structural engineering and design consultancy, was in the process of being appointed. In the interim [NAME] completed a feasibility study to assess how the remediation works could be undertaken, along with providing initial budget costs. [NAME] favoured option 1 with a budget cost of approximately £1,075,000 (VAT exclusive).

25. The Applicant supplied further updates to [NAME] on 8 July 2025, 6 August 2025 and 5 September 2025. The Applicant indicated in its statement of case that [NAME] completed the design element of the remediation work in early October 2025 which would enable [NAME] to collate the tender package ready for tendering the work. It would appear from the Applicant’s statement of case that [NAME] has gone out to tender and that the Applicant is expected to choose the contractor with the lowest tender in December 2026.

26. The Applicant seeks dispensation from the consultation process in respect of the external wall remediation works which includes:

• Removal and replacement of combustible insulation and facade materials. • Installation of cavity barriers at all required junctions and compartment lines. • Rectification of external wall types EW01 to EW03 as identified by [NAME]. • Associated access, enabling, and safety works. • Final testing, commissioning and compliance certification in line with Building Regulations and PAS9980:2022.

27. The Applicant’s grounds for seeking dispensation are urgency, necessity of the works in view of the risks to the health and safety of the occupants, and incompatibility of the chosen procurement strategy of design and build with the statutory consultation process. In support of the proposition of incompatibility the Applicant states that

• The procurement strategy of a design and build contract is commonly used for projects of this nature and scale because of the evolving design requirements and a need for early engagement with contractors.

7 • [NAME], having already been appointed to act as lead consultant, will oversee the design development and tender process.

• The second stage of the consultation procedure, which would require the Applicant to obtain quotations from contractors nominated by [NAME], is not feasible under the chosen procurement route.

• Under the two-stage design and build process, a contractor will be appointed first on a Pre-Construction Services Agreement (PCSA) to work collaboratively with the Applicant and its consultants on the design and cost plan. Only once the design has been developed and risks are better understood will the contractor proceed to the full construction phase.

• This approach allows for greater accuracy in cost forecasting and avoids inflated risk pricing from contractors.

Consideration

28. The Tribunal disagrees with the Applicant’s contention that the works are urgent, particularly as the remediation works have not been started some four years after the fire risk assessment report. The Tribunal accepts, however, that the proposed works are necessary in view of the risk level of upper end of medium posed by the inadequate external wall design.

29. The issue for the Tribunal is whether the Applicant’s argument of the incompatibility of the adopted procurement strategy of design and build with the statutory consultation process stands up to scrutiny.

30. The Tribunal accepts the Applicant’s submission that the design and build strategy is commonly used for projects which have evolving design requirements and that it requires early engagement with contractors. The Tribunal also accepts that the design and build approach allows for greater accuracy in cost forecasting and avoids inflated risk pricing from contractors. The Tribunal observes that under the proposed strategy the Applicant carries out a competitive tendering exercise and that it is the Applicant’s intention to choose the contractor with the lowest tender. The Tribunal finds that the Applicant has undertaken extensive communications with the [NAME] about the proposed works and obtained eligibility under the Cladding Support Scheme for funding them. Finally the Tribunal notes that no [NAME] has objected to the Application for dispensation.

31. The Tribunal is satisfied that the steps taken by the Applicant as identified in paragraph 30 provide [NAME] with the necessary safeguards as envisaged by the 1985 Act. The Tribunal finds there is no evidence to support the proposition that the [NAME] would be

8 prejudiced if the Applicant did not consult them about the external wall remediation works.

32. The Tribunal is, therefore, satisfied that the [NAME] would suffer no relevant prejudice if unconditional dispensation from consultation was granted.

33. The dispensation from consultation is confined to the external wall remediation works as elaborated in paragraph 26 above.

34. The Tribunal observes that the Applicant supplied no details of whether the interim works concerning a functioning and maintained alarm and detection system in all apartments and a communal detection system within the communal areas to activate the smoke control mentioned in the [NAME] report were carried out. The Tribunal records this decision does not apply to such interim works.

Decision

35. The Tribunal, therefore, dispenses with the consultation requirements in respect of the external remediation works.

36. The Tribunal directs the Applicant to inform the [NAME] of the Tribunal’s decision and to display the written decision on a noticeboard in the common areas.

9

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord's procurement strategy for urgent works is compatible with the statutory consultation process.
  • The landlord demonstrates that leaseholders will not be prejudiced by the failure to consult.
  • The landlord shows that the works are necessary and urgent, without causing prejudice to the leaseholders.
  • The landlord proves that urgent remedial work is necessary to protect residents' health and safety.
  • The landlord provides evidence of a high risk of imminent major failure in the property.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements for external wall remediation works.

Who was involved?

A landlord and fifteen leaseholders in a mixed-use building with residential flats on upper floors.

How did the court decide, and why?

The court decided that the statutory consultation process was incompatible with the design and build procurement strategy used for urgent works.

Which laws or rules were applied?

Landlord and Tenant Act 1985 s.20ZA and Building Safety Act 2022.

What was the argument that mattered most?

The landlord argued that the design and build procurement strategy made it incompatible to follow statutory consultation requirements.

Was the decision for or against the person who brought the case?

For the landlord, allowing them to proceed without further tenant input.

What does this mean for someone in a similar situation?

Someone facing urgent building repairs may seek dispensation from consultation if their procurement method conflicts with statutory requirements.

What evidence or documents mattered?

Evidence of the fire risk assessment and correspondence between the landlord and leaseholders were crucial.

Can a decision like this be appealed?

Yes, but permission must be sought within 28 days from the First-tier Tribunal.

Is it worth getting a solicitor for a case like this?

It is advisable to consult with a qualified solicitor for specific legal advice and representation.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.