First-tier Tribunal Grants Dispensation for Major Works Consultation
📌 In brief
The First-tier Tribunal allowed the landlord to bypass consulting the leaseholders about major works, finding it reasonable to do so under Section 20ZA of the a person. This decision was made because no leaseholder objected to the works and the nature of the repairs did not require additional consultation.
⚖️ Legal holding
Under the relevant tenancy legislation, it is reasonable to dispense with consultation requirements if no tenant objects and the work does not affect the quality or cost of the repairs.
📖 What the law says
The First-tier Tribunal can grant a request to skip consulting leaseholders about major works if it finds it reasonable to do so. The term 'qualifying works' refers to work done on a building or other premises. The 'consultation requirements' are detailed rules set by the Secretary of State through regulations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
Dispensation was granted to the landlord from consulting the tenants before undertaking repairs to the soffits, fascia, and guttering, as no objections were raised.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the landlord from consulting the leaseholders about major works under Section 20ZA of the Landlord and Tenant Act 1985, finding it reasonable to dispense with the consultation requirements due to the lack of objections and the nature of the works.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/29UQ/LDC/2022/0020
Property
:
23 [ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[APPELLANT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the [NAME]
Tribunal Member
:
Judge D Whitney
Date of Directions
:
27th April 2022
DECISION
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Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the [NAME] from the consultation requirements imposed on the landlord for works undertaken by [RESPONDENT] to soffit, fascia and guttering provided the Landlord serves a copy of this decision on all of the [RESPONDENT].
The application and the history of the case
2. The Applicants applied for dispensation under Section 20ZA of the [NAME] from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application sought dispensation from consultation in respect of works which had been undertaken to effect repairs to the soffits, fascia and guttering at the Property.
3. The Tribunal gave Directions on 2nd March 2022, explaining that the only issue for the Tribunal is whether, or not, it is reasonable to dispense with the statutory consultation requirements and is not the question of whether any service charge costs are reasonable or payable.
4. The Directions provided that any party who objects should complete a pro forma which was attached to the same. [NAME], [NAME] has replied and she supported the application.
The Law
5. Section 20 of the [NAME] (“the Act”) and the related Regulations provide that where the lessor intends to undertake major works with a cost of more than £250 per lease in any one service charge year the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
6. Section 20ZA provides that on an application to dispense with any or all of the consultation requirements, the Tribunal may make a determination granting such dispensation “if satisfied that it is reasonable to dispense with the requirements”.
7. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v Benson et al [2013] UKSC 14.
3 8. The leading judgment of Lord [NAME] explained that a tribunal should focus on the question of whether the [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were “a means to an end, not an end in themselves”.
9. The factual burden of demonstrating prejudice falls on the [NAME]. The [NAME] must identify what would have been said if able to engage in a consultation process. If the [NAME] advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the [NAME](s).
10. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:
“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”
11. The “main, indeed normally, the sole question”, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
12. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
13. If dispensation is granted, that may be on terms.
14. The effect of [NAME] has been considered by the Upper Tribunal in [NAME] v [NAME] and Others [2020] UKUT 177 (LC), although that decision primarily dealt with the imposition of conditions when granting dispensation and that the ability of lessees to challenge the reasonableness of service charges claimed was not an answer to an argument of prejudice arising from a failure to consult.
Decision
15. The application explains that the subject Property is a detached converted house which now contains 4 flats. It is explained that works were being undertaken by [NAME] to the guttering using a scaffolding tower. When the works were commenced it became apparent that further works to the soffits and fascia’s were required as well as more extensive guttering repairs than initially required. The Applicants rely on information supplied by Mr [NAME] and his invoice
4 dated 18th February 2022. The cost of the works totalled £889 and the invoice details the works undertaken.
16. No leaseholder has objected.
17. In my judgment it is just and equitable to grant dispensation to the Applicant for the works undertaken by [APPELLANT] to the guttering, soffits and fascia’s as identified within the application form. I am satisfied that consultation should be dispensed with and it was appropriate for the contractor to complete the works whilst undertaking the gutter repairs for which he was originally instructed using the scaffold tower erected for that purpose.
18. In reaching my decision I have taken account of the fact that no party has objected to the application. [RESPONDENT] have had opportunity to raise any objection and they have not done so. I do however direct that the dispensation is conditional upon the Applicant or their agent sending a copy of this decision to all [RESPONDENT] so that they are aware of the same.
19. For completeness I confirm in making this determination I make no findings as to the liability to pay or the reasonableness of the estimated costs of the works.
5 RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at [EMAIL] being the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking
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📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation From Consulting Leaseholde…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Without Leaseholder…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Major Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Leaseholders About Major Work…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation Without Consultat…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Lift Repai…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Replace Emergency Call System Without Tenant…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Security Upgrades
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation to Remove Flammable Cladding Without Consulti…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord demonstrates that the works are reasonable and necessary.
- The landlord shows that the works are urgent and there is no evidence of prejudice to the leaseholders.
- The landlord proves that there is no objection from any party involved.
- The landlord establishes that consulting leaseholders would cause undue delay in completing the works.
- The landlord provides evidence that the leaseholders have been adequately informed in previous communications.
❌ Tends to be rejected
- (No factors identified as leading to a decision against the claimant based on the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision granted dispensation to the landlord from consulting the leaseholders about major works.
Who was involved?
The landlord and the leaseholders were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements because no leaseholder objected and the nature of the works did not require additional consultation.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument that mattered most was that the works were minor and did not affect the leaseholders' interests significantly.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if the works are minor and there are no objections from the leaseholders.
What evidence or documents mattered?
The invoice for the works and the lack of objections from the leaseholders mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
