First-tier Tribunal Grants Dispensation for Major Works Without Leaseholder Consultation
📌 In brief
The First-tier Tribunal granted permission to the landlord to carry out major works without consulting the a person. This decision was made under Section 20ZA of the Landlord and Tenant Act 1985, allowing the landlord to bypass the usual consultation process if it is deemed reasonable.
⚖️ Legal holding
A landlord may be dispensed from consulting a person about major works if it is reasonable to do so.
📖 What the law says
The appropriate tribunal can grant a request to skip consulting tenants about major works if it finds it reasonable to do so. The term 'qualifying works' refers to work done on buildings or other premises. 'Qualifying long term agreement' means an agreement lasting over twelve months made by or on behalf of the landlord or a superior landlord. The Secretary of State can create regulations to exclude certain types of agreements from being considered 'qualifying'. The 'consultation requirements' refer to rules set by the Secretary of State that require landlords to consult tenants about proposed works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting a person about major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting leaseholders about major works under Section 20ZA of the Landlord and Tenant Act 1. The decision was made by Judge C A Rai on 11 March 2025.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2025 FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : HAV/00HE/LDC/2025/0608 Property : 1 – 18 Gallinas Point, [ADDRESS], St Ives, Cornwall. [POSTCODE]. Applicant : [redacted] Representative : [APPELLANT]. Respondent : [redacted] Type of Application : To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985. Tribunal : Judge C A Rai. Date of Decision : 11 March 2025.
DECISION This is a formal order of the Tribunal which must be complied with by the parties. Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.
2 Summary of the Decision 1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the same Act in relation to the works described in its application dated 20 January 2025. The Tribunal has made no determination on whether the costs of the works are reasonable or payable. Background 2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 and from the consultation requirements imposed on the landlord by Section 20 of the same Act. The application was received on 20 January 2025.
3. The Property is described in the application as a: A purpose built block of 17 apartments comprising 11 two bedroom apartments and 6 three bedroom apartments over three stories with a car park and gardens.
4. The Applicant explains in the application that: Major works are planned to commence February 2025 (awaiting delivery of new windows and support package from supplier) in order to address major structural damage caused by water ingress into apartments and main building fabric following original failure of contractor/installers during original building of the development. Major works will include removal of the windows and frames in apartment 17, fitting of new support package, roofing works for leading to seal and installation of all new frames and remedial works to make good. And further [NAME] are being informed of the qualifying works and the requirement to ensure the repairs to the impacted apartments and the structure of the building as part of the call for funds. Issue will be discussed at the AGM though owners are invited to ask questions and will be kept informed of works progress. There is no reasonable method to prevent water ingress continuing into the affected apartments or into the structural support parts of the block building. Given the coastal location Zone 1 conditions, saltwater ingress is a notable impact material for steel beams in the structure and is causing ongoing damage to the timber portions of the window frames and surrounds. Timber is required as part of local planning considerations. The window frames are an [NAME] and there is only one [NAME] able to source and fit the brand which is
3 required to match the current installation. Standard tender process is therefore not feasible under S.20 consultation. Damage is ongoing due to weather conditions and emergency repairs are required at the very earliest opportunity to halt further damage and prevent major rebuild work impacting all [NAME]. Window frame and support packages must be ordered immediately in order to arrive earliest, February 2025. [NAME] primarily use the properties for holiday let purposes and have stated a preference for any works to take place out of letting season to avoid major disruption to business.
5. The Applicant says that it has provided a detailed description of the works that are required to the Respondents. The Applicant says that the work is remedial in nature required to address a defect in the original construction and that only one contractor is able to source and fit the brand of windows required to match the current installation 6. The Tribunal gave Directions on 4 February 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
7. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
8. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the [NAME] as service charges or the possible application or effect of the Building Safety Act 2022. The [NAME] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges. The Law 9. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the [NAME] undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken, or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
4 10. The relevant section of the Act reads as follows: S.20 ZA Consultation requirements: Where an application is made to [an appropriate tribunal] for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
12. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
13. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, the [NAME] must rebut it. The Tribunal should be sympathetic to the [NAME]
14. Where the extent, quality and cost of the works were in no way affected by the [NAME]’s failure to comply, Lord [NAME] said as follows: I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
15. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
16. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
17. If dispensation is granted, that may be on terms.
18. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan, but none are relied upon or therefore require specific mention in this Decision.
5 Consideration 19. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.
20. The Applicant confirmed in an email dated 26 February 2025 that it has not received any objections from the Respondents.
21. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
22. The reason why dispensation from consultation requirements is said to be required is to enable the repair of major structural damage which has been caused by water ingress into the apartments and the fabric of the building following the failure of the original construction and or installation. Given the nature of the works and the vulnerability of the building and its exposure to saltwater rains and upon advice that there is no other reasonable method to prevent water ingression into the affected apartments, I am satisfied that the qualifying works are of an urgent nature.
23. There has been no objection to the dispensation of the consultation requirements from any of the [NAME].
24. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.
25. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
26. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision. This dispensation is conditional upon the Applicant serving a copy of this Decision on all the [NAME] within 14 days of it receiving a copy of this Decision.
27. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works outlined at paragraph 4. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] should wish to challenge the payability or reasonableness of those costs, a separate application to this Tribunal under section 27A of the Act may be made.
28. In reaching my decision I have taken account of the fact that no party has hitherto objected to the application. The [NAME] have been afforded the opportunity to raise any objection and have not done so. Judge C A Rai
6 RIGHTS OF APPEAL 1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Leaseholders About Major Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Major Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Lift Repai…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Tenant Consultation for Urgent Roof Rep…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Consultation Due to…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements for …
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Works Due to Health Risks
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent due to major structural damage from water ingress and exposure to saltwater.
- There is no other reasonable way to stop water from getting into the affected apartments.
- Only one contractor can supply and fit the specific brand of windows required to match the current installation.
- The residents did not claim they suffered any disadvantage from the lack of full consultation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation to the landlord from consulting leaseholders about major works under Section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
The landlord and the leaseholders of the property were involved.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation to the landlord from consulting leaseholders about major works, given the urgent nature of the repairs needed.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically Section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was that the works were urgent and necessary to address major structural damage caused by water ingress.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation from consulting leaseholders about major works if the works are urgent and necessary.
What evidence or documents mattered?
Evidence of the urgency and necessity of the works, as well as the lack of alternative methods to prevent water ingress, was important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
