Landlord Granted Permission to Skip Tenant Consultation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal allowed the landlord to skip consulting tenants about urgent roof repairs. The works were necessary to prevent further damage and no harm was found to have been caused to the tenants.
⚖️ Legal holding
It is reasonable to dispense with the statutory consultation requirements if the works are urgent and no prejudice is caused to the tenants.
📖 What the law says
This section allows a tribunal to grant permission to a landlord to bypass the consultation requirements with tenants regarding major works if the tribunal finds it reasonable to do so. The consultation requirements are detailed in regulations made by the Secretary of State.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985. The works were deemed urgent and no prejudice was found to have been caused to the tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/00ML/LDC/2025/0741
Property
:
12 [APPELLANT], Brighton, East Sussex, [POSTCODE]
Applicant: [redacted]
:
[NAME]
Respondent: [redacted]
[NAME] – 12A [NAME] – 12B [NAME] [COUNSEL] – 12C
Representative
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
Regional Judge Whitney
Date of Decision
:
21 November 2025
DECISION
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This is a formal order of the Tribunal which must be complied with by the parties.
Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.
Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the works to the roof over the rear extension addressing the damp ingress. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
Background
2. The Applicant sought dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 20 October 2025.
3. The Property is described in the application as a:
Victorian building, converted into 3 Flats Traditional construction with pitched slate roof, and rear extension with concrete tile roof covering.
4. The Applicant describes the qualifying works in the application as:
Works to roof over rear extension to address damp ingress.
And states:
First Notice to be sent out, residents initiated investigation of damp issue.
Dispensation is said to be sought:
To enable the works to be completed before winter sets in.
5. The Applicant subsequently sent a copy of a quote dated 16 September 2025 from [NAME] [NAME] for an estimated total of £3290.00 and detailing the works as:
• Scaffolding tower to be constructed • Inspect under felt • Remove blown render where needed up to sailor course
3 • Make good blown and missing patches of rendering under the sailor course with waterproof sand and cement • Install lead cover flashing 3m • Mesh where needed • Paint chimney with 2 x coats of cromapol black to the under side of the sailor course • Remove 3 runs of tiles, batten and under-felt • Install new breathable underfelt and treated batten • Re install tiles and replace some with best match • Removal of all rubbish
6. The Tribunal gave Directions on 23 October 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
7. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
8. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.
The Law
9. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
10. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
4 11. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v Benson et al [2013] UKSC 14.
12. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
13. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).
14. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:
I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
15. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
16. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
17. If dispensation is granted, that may be on terms.
18. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.
Consideration
19. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.
20. [NAME] have both returned the reply form, confirming their agreement to the application. A reply was not received from Flat B.
5
21. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
22. The reason why dispensation from consultation requirements is said to be required is due to enable the works to be completed before the winter sets in. Given the nature of the works and the fact that if not addressed, further damage would likely be caused, I am satisfied that the qualifying works were of an urgent nature.
23. There has been no objection to the dispensation of the consultation requirements from any of the [NAME].
24. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.
25. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
26. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.
27. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works to the roof as outlined at paragraphs 4 and 5. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
28. In reaching my decision I have taken account of the fact that no party has objected to the application. The leaseholders have had opportunity to raise any objection and they have not done so.
RIGHTS OF APPEAL
29. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
30. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
6 31. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
32. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Consultation Due to…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Asbestos Removal Works
- First-tier Tribunal (Property Chamber) Emergency Lighting Works Approved Without Full Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Wins Fire Alarm Repair Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Emergency Works Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Car Park Wall Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Balcony Refurbishment Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Works Due to Health Risks
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works were urgent and needed to be completed before winter to prevent further damage.
- The tenants did not object to dispensing with the consultation requirements.
- The Tribunal found that no tenant suffered prejudice from the lack of full consultation.
- Two of the three tenants explicitly agreed to the application for dispensation.
- The Tribunal was satisfied that a determination on the papers was appropriate as the application was unchallenged.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to skip consulting tenants about urgent roof repairs.
Who was involved?
The landlord and tenants were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements because the works were urgent and no prejudice was caused to the tenants.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The urgency of the works and the lack of prejudice to the tenants were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to skip tenant consultation if the works are urgent and no prejudice is caused.
What evidence or documents mattered?
The quote for the repair works and the description of the urgent need for repairs were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for a case like this.
