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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Major Works

Case No.

📌 In brief

The First-tier Tribunal allowed the landlord to bypass the usual consultation process with tenants for urgent major works. The works were necessary to replace a faulty foul pump to prevent sewage from backing up into the flats.

⚖️ Legal holding

A landlord is entitled to dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 if the works are urgent and necessary for the safety and welfare of the building and its occupants.

Topics

urgent worksconsultation requirementsdispensation

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a landlord can apply to a tribunal for permission to skip consulting tenants about certain works or agreements if the tribunal finds it reasonable to do so. The section defines 'qualifying works' as works done on a building or other premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The 'consultation requirements' refer to rules set by the Secretary of State that require landlords to inform tenants about proposed works or agreements, get estimates, consider tenant suggestions, and provide reasons for actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting the tenants about urgent major works under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal granted dispensation to the landlord from consulting the tenants about urgent major works under Section 20ZA of the Landlord and Tenant Act 1985. The works were deemed urgent due to the risk of a faulty foul pump failing, which could cause sewage to pool and back up into the flats.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

HAV/29UH/LDC/2024/0625

Property

:

[APPELLANT], 62A [ADDRESS], [POSTCODE]

Applicant: [redacted]

:

[APPELLANT]

Respondent: [redacted]

[NAME] 1 A Bartlett & L Swales – Flat 2 P M Molony & L Court – Flat 3 [NAME] 4

[NAME] 5 A Shardlow – Flat 6

Type of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

Regional Judge Whitney

Date of Decision

:

18 December 2024

DECISION

2

This is a formal order of the Tribunal which must be complied with by the parties.

Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the urgent replacement of the foul pump. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

Background

2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 8 November 2024.

3. The Property is described in the application as a:

Purpose built block of Flats, containing 6 flats across 3 storeys

4. The Applicant explains in the application that:

The foul pump in the pumping station has a major electrical fault due to worn insulation causing it to cut out regularly and it could fail permanently at any time and requires urgent replacement.

The works are to replace the foul waste pump in the pumping station for the block; works have been instructed 06/1 1/2024, with a 5-7 day lead time on parts.

HML have started the Section 20 process to consult all Leaseholders.

HML seek dispensation due to the urgency of the works required, the current pump could permanently fail at any point which could then cause sewage to pool in the pit of the pumping station and then back up into the flats.

5. The Tribunal gave Directions on 25 November 2024 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.

6. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal

3 within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.

7. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.

The Law

8. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each lessee (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

9. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

10. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.

11. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether the lessee will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.

12. The factual burden of demonstrating prejudice falls on the lessee. The lessee must identify what would have been said if able to engage in a consultation process. If the lessee advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the lessee(s).

4 13. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:

I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.

14. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the lessee will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

15. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

16. If dispensation is granted, that may be on terms.

17. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.

Consideration

18. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.

19. The Tribunal has not received any reply forms from the leaseholders. The Applicant has also confirmed by email on 4 December 2024 that they have received no objections from leaseholders to the application.

20. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.

21. The reason why dispensation from consultation requirements is said to be required is due to the risk of the current faulty foul pump failing at any point which could cause sewage to pool in the pit of the pumping station and back up into the flats. Given the nature of the works and the fact that it related to the safety and welfare of the building and its occupants, I am satisfied that the qualifying works were of an urgent nature.

22. There has been no objection to the dispensation of the consultation requirements from any of the Lessees.

5 23. None of the Lessees have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the Lessees, except for the potential delay and potential problems.

24. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.

25. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.

26. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works to replace the pump as outlined at paragraph 4. The Tribunal has made no determination on whether the costs are payable or reasonable. If a Lessee wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

27. In reaching my decision I have taken account of the fact that no party has objected to the application. The leaseholders have had opportunity to raise any objection and they have not done so.

RIGHTS OF APPEAL

28. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]

29. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

30. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

31. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works were urgent because a permanent failure of the pump could cause sewage to back up into the flats.
  • The works were related to the safety and welfare of the building and its occupants.
  • No leaseholders objected to the application for dispensation.
  • No leaseholders claimed they were harmed by the lack of full consultation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation to the landlord from consulting the tenants about urgent major works.

Who was involved?

The landlord and the tenants of a block of flats were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and necessary for the safety and welfare of the building and its occupants.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that mattered most was that the works were urgent and necessary to prevent sewage from backing up into the flats.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be granted dispensation if their works are urgent and necessary for the safety and welfare of the building and its occupants.

What evidence or documents mattered?

Evidence of the urgency of the works and the potential danger to the building and its occupants mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.