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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for New CCTV System

Case No.

📌 In brief

The First-tier Tribunal granted permission for an a company to skip the usual consultation process and install a new CCTV system due to recent security concerns. The decision was made because the situation was urgent and there was no evidence that the tenants were negatively affected by skipping the consultation.

⚖️ Legal holding

An a company may obtain dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 if it can demonstrate urgency and lack of prejudice to tenants.

Topics

tenancy disputessecurity measures

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a tribunal can grant permission to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements can include providing details to tenants, obtaining estimates, considering tenant suggestions, and giving reasons for actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for installing a new CCTV system due to recent security concerns.

📜 Headnote Official document

The tribunal granted dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for an estate management company seeking to install a new CCTV system due to recent security concerns. The decision was based on the urgency of the situation and the lack of prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/OOAS/LDC/2019/0010 Property : [ADDRESS] , West Drayton, Middlesex, UB7 Applicant : [redacted] (“the Landlord”) Representative : [RESPONDENT] Respondents : [redacted] in the schedule accompanying this application (“the tenants”) Representative : N/A Type of Application :

For dispensation from the consultation requirements under section 20ZA Landlord & Tenant Act 1985 Tribunal Member :

Judge Jim Shepherd Mrs [NAME] MA MRICS

Date of Decision : 29th March 2019

DECISION

The application 1. The applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (as amended) (“the 1985 Act”) for dispensation from all or part of the consultation requirements imposed on the landlord by section 20 of the 1985 Act1.

2. The applicant is an [COMPANY] that manages the common areas of [ADDRESS], West Drayton, UB7 (“the Estate”). The Respondents are the residents on the estate. There are 783 units on the estate, including private leasehold flats, freehold houses, housing association units and commercial premises.

3. The estate has experienced a rise in anti-social behaviour recently which culminated in a robbery on 19th January 2019. Individuals detonated an explosive object to rob an ATB cash machine located outside Sainsbury’s on the estate. This along with alleged drug dealing and a recent stabbing have caused some concern amongst residents and some members of the residents committee have sought further security in the form of an upgraded CCTV system. The [COMPANY] wants to install 51 new cameras and related equipment. This will improve security on the estate contingent with that of the local authority, Hillingdon.

4. The [COMPANY] has obtained three estimates for the proposed work and has awarded the contract to the most competitive contractor, [COMPANY] who will commence work in the week beginning 1st April 2019.

5. According to the [COMPANY] they carried out informal consultation with residents after a meeting on 28th November 2018. They also served notice pursuant to section 20 of the Landlord and Tenant Act 1985 on 18th January 2019. The statements of estimates were sent on 20th February 2019. Tenants were informed that an application had been made under s 20ZA, who the preferred contractor was and that the contribution for most residents would be around £60.

6. Although all of the 783 units were written to very few responded. Apparently there was only one objection to the proposal as of 6th March 2019. An email dated February 8th 2019 states merely that the proposed works would be “ineffective and a waste of money”. The tribunal itself has received a relatively small number of response forms which all support the landlord’s application for dispensation. There has been no formal

1 See Service Charges (Consultation Requirements) (England) Regulations 2003 (SI2003/1987) Schedule 4, Part 2.

opposition to the application by the tenants following directions given and therefore no submissions in relation to any potential prejudice suffered.

7. The [COMPANY] seeks dispensation from the statutory consultation requirements on the basis of urgency and the fact that the tenants have not suffered any prejudice. Indeed they say that the residents have been both informally and formally consulted and that the contract has been awarded to the most competitive contractor.

8. The tribunal did not consider that an inspection of the Building was necessary, nor would it have been proportionate to the issues in dispute.

9. The only issue for the tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of section 20 of the 1985 Act. This application does not concern the issue of whether any service charge costs will be reasonable or payable. The Tribunal’s decision 10. The Tribunal determines that an order from dispensation under section 20ZA of the 1985 Act shall be made dispensing with all of the consultation requirements in relation to the CCTV works outlined above and as set out in the application notice. Reasons for the Tribunal’s decision 11. The tribunal has the jurisdiction to grant dispensation under section 20ZA of the 1985 Act “if satisfied that it is reasonable to dispense with the requirements”.

12. In making its decision the tribunal had regard to the fact that the applicant has sought to engage with the statutory consultation process, having sent the tenants both an initial s.20 Notice and a second notice of estimates.

13. The Tribunal is satisfied that in light of the recent incidents of anti - social behaviour and criminality it is entirely sensible to seek to protect residents on the estate in parity with the local authority. The Tribunal is aware in particular of the recent wave of stabbing incidents in London and accordingly urgent and appropriate security measures are eminently sensible.

14. The tribunal has not received a response from any of the lessees indicating whether or not they oppose this application. In any event it is not considered that the lessees have suffered any particular prejudice as a

result of the failure to follow the correct consultation procedure (see [COMPANY] v Benson [2013] UKSC 14.) 15. The parties should note that this decision does not concern the issue of whether any service charge costs will be reasonable or payable. The tenants have the right to challenge such costs by way of a separate application if they so wish. Name: [NAME]: 29th March 2019

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal found it reasonable to dispense with consultation due to recent anti-social behavior and criminality on the estate.
  • The landlord had engaged in informal and formal consultation with residents, including sending notices and estimates.
  • The landlord awarded the contract to the most competitive contractor, which suggests a reasonable approach to costs.
  • The tenants did not suffer any particular prejudice from the failure to follow the correct consultation procedure.
  • Very few tenants responded to the consultation, and there was only one objection to the proposal.

❌ Tends to be rejected

  • The argument that the proposed security works would be ineffective and a waste of money was not accepted by the tribunal.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted dispensation from consultation requirements for installing a new CCTV system due to recent security concerns.

Who was involved?

An estate management company and the tenants of the property.

How did the court decide, and why?

The court decided to grant dispensation because the situation was urgent and there was no evidence that the tenants were negatively affected by skipping the consultation.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.

What was the argument that mattered most?

The argument that mattered most was the urgency of the situation and the lack of prejudice to the tenants.

Was the decision for or against the person who brought the case?

The decision was for the estate management company.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if they can demonstrate urgency and lack of prejudice to tenants.

What evidence or documents mattered?

Evidence of recent security concerns and the lack of opposition from tenants mattered.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.