First-tier Tribunal Grants Urgent Repairs Dispensation Without Consultation
📌 In brief
The First-tier Tribunal allowed a property management company to bypass the usual consultation process for urgent repairs to water pumps in a block of flats. This decision was made because the leaseholders did not object and there was no evidence of harm from skipping the consultation process.
⚖️ Legal holding
A property management company may obtain dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 if the works are urgent and there is no evidence of prejudice due to lack of consultation.
📖 What the law says
The First-tier Tribunal can grant permission to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State that landlords must follow when proposing works or agreements to tenants.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent repairs.
📜 Headnote Official document
The First-tier Tribunal granted a property management company dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for urgent repairs to water pumps in a block of flats. The leaseholders did not object, and there was no evidence of prejudice due to the lack of consultation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2017
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
: CHI/43UM/LDC/2021/0043
Property
: [NAME], [ADDRESS] [POSTCODE]
Applicant: [redacted]
[COMPANY]
:
[COMPANY]
Respondents
:
[redacted]
: -
Type of Application
:
Dispensation with consultation requirements – section 20ZA Landlord and Tenant Act 1985
Tribunal Member
:
Judge E Morrison
Date and Venue of Hearing
:
Determination on papers
Date of Decision
:
14 June 2021
DECISION
2
The Application
1. This is an application for dispensation from the consultation requirements provided for in section 20 Landlord and Tenant Act 1985.
2. The Applicant management company explains that [NAME] is a purpose –built block of 8 flats. Two booster water pumps supply water to the flats. Both require replacement; only one pump was working at the date of the application. Quotations from two companies were provided with the application.
3. The Applicant seeks dispensation from the consultation requirements under section 20 so the works can be carried out without the delay that following the consultation process would entail.
4. The application, although dated 30 December 2020, was not received until 20 April 2021. Directions were issued on 11 May 2021, when it was noted as urgent. The application and the Directions have been served on the leaseholders.
5. The Tribunal directed the leaseholders to indicate in writing by 21 May 2021 whether they consented to or opposed the application, and whether they agreed that the Tribunal could decide the matter on the basis of written representations only, without an oral hearing. Only one leaseholder, [NAME] of [NAME], responded; she confirmed that she agreed with the application and that the Tribunal could decide the matter on the papers. The Applicant has confirmed that it has received no notice of any objections.
Decision
6. Both the quotations provided confirm that the stated works are required. The leaseholders do not object to the application, and there is no evidence of prejudice caused by the lack of consultation. The Applicant has obtained competitive quotes. In light of these matters and the urgency, the Tribunal is satisfied that it is reasonable to dispense with the consultation requirements in respect of these works.
7. This decision is confined to the dispensation from the consultation requirements. The Tribunal has made no determination as to whether the cost of the works is reasonable. If a leaseholder wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 will be required.
3
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenants Successfully Extend Term of Tribunal-Appointed Manager
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Asbestos Removal Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Fair Market Rent for Assured Periodic Tenanc…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Reasonable Service Charges for Tenant
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Rent Determination for Assured Tenancy Set by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Freeholder Granted Permission to Proceed with Urgent Works Without Consulta…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Terms for Collective Enfranchisement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Works Exemption
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works are considered urgent and necessary.
- There is no evidence of prejudice due to lack of consultation.
- The works are aimed at maintaining safety and preventing future damage.
- The terms proposed are deemed proper and reasonable.
- The works are reasonable to exempt from consultation requirements in an emergency situation.
❌ Tends to be rejected
- (No factors identified as leading to a decision against the claimant based on the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from consultation requirements for urgent repairs to water pumps.
Who was involved?
A property management company and the leaseholders of a block of flats.
How did the court decide, and why?
The court decided to grant dispensation because the leaseholders did not object and there was no evidence of harm from skipping the consultation process.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that the works were urgent and there was no evidence of prejudice due to the lack of consultation.
Was the decision for or against the person who brought the case?
For the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if the works are urgent and there is no evidence of prejudice.
What evidence or documents mattered?
Competitive quotes for the repairs and confirmation that leaseholders did not object.
Can a decision like this be appealed?
Yes, but permission to appeal must be sought within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for such cases.
