VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Security Door Installation

Case No.

📌 In brief

The First-tier Tribunal granted permission to skip certain consultation steps for installing security doors in a block of flats. The decision was made because it would not harm the tenants and was deemed reasonable.

⚖️ Legal holding

It is reasonable to dispense with the consultation requirements if there is no prejudice to tenants.

Topics

tenancysecurity measuresconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant permission to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so, especially when there is no harm to the tenants.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for security door installation.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for the supply and installation of security doors and screens to a block of flats. The decision was based on the absence of prejudice to tenants and the reasonable nature of the request.

📚 Full judgment Official document

OUTCOME: Allowed

Case References : BIR/44UF/LDC/2022/0034

Property : 51 [ADDRESS] [POSTCODE]

Applicant : [redacted]

Representative : [COUNSEL] (ref: Housing Officer)

Respondent : [redacted] : An application under section 20ZA of the Landlord and Tenant Act 1985 for dispensation of the consultation requirements.

Tribunal : Judge P.J Ellis. V Ward BSc Hons FRICS – Regional Surveyor

Date of Decision

:

17 March 2023

DECISION

CrownCopyright © 2023

FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

The Tribunal is satisfied it is reasonable to dispense with the consultation requirements on the Applicant in respect of a contract for qualifying works namely the supply and installation of security doors and screens to the front and rear of block 41-[ADDRESS] which were programmed to start in November 2022.

Background

1. By an application received by the Tribunal on 27 October 2022, the Applicant urgently sought dispensation from all or some of the consultation requirements imposed by section 20 of the Landlord and Tenant Act 1985 (“the Act”).

2. Section 20 of the Act, as amended by the Commonhold and Leasehold Reform Act 2002, sets out the procedures landlords must follow which are particularised, collectively, in the Service Charges (Consultation Requirements) (England) Regulations 2003. There is a statutory maximum that a lessee has to pay by way of a contribution to “qualifying works” (defined under section 20ZA (2) as works to a building or any other premises) unless the consultation requirements have been met. Under the Regulations, section 20 applies to qualifying works which result in a service charge contribution by an individual tenant in excess of £250.00.

3. The only issue for the Tribunal to determine under this application is whether it is reasonable to dispense with the statutory consultation requirements.

4. This application does not concern the issue of whether any service charge costs will be reasonable or payable.

5. The Tribunal issued Directions in respect of this matter upon receipt of the application with timetable for disposing of the matter including for it to be determined on the papers unless the Respondent required otherwise. Neither side requested an oral hearing.

Accordingly, the matter was considered without the attendance of the parties and without an inspection. The Respondents have not made any submissions in response to the application.

The Property and the Leases

6. As the Tribunal did not inspect the subject Property the description is taken from the unopposed [NAME] of [APPELLANT], the Applicant’s Customer Involvement Officer. The Tribunal has examined the leases submitted with the application to verify and confirm the Applicant’s obligations referred to in Ms [APPELLANT] [NAME] that the Applicant has an obligation to maintain the block of flats.

7. The property owned by the Respondent is one of six individual apartments in a single block known as 41-[ADDRESS]. The Applicant is entitled to demand service charges under the terms of the lease at clause 4(ii) and the fourth and sixth schedules.

The Reason for the Application 8. The Applicant is the Landlord of approximately 630 leasehold properties including the subject Property. A qualifying long term agreement was entered into on 1 April 2021 with [COMPANY] for the maintenance of doors, door entry systems and associated electronic safety systems.

9. Qualifying works comprising the supply and installation of security doors and screens to the front and rear of block 41 – [ADDRESS] were programmed to start in November 2022.

10. A Section 20 consultation letter and Notice of Intention about the works proposed was sent to the one leaseholder in the block on 7 October 2022.

11. In 2016, a Section 20 consultation was carried out with [NAME] regarding the Applicant’s intention to enter into a QLTA with [NAME] for the provision of maintenance and upgrade of housing door entry systems, security doors, CCT and common area fire detection systems. Subsequent consultations were carried out on Qualifying Works carried out under the QLTA.

12. The contract was inadvertently let again to [NAME] without any section 20 consultation.

13. The Applicant is seeking dispensation of the consultation requirements to enable them to continue with the contract to carry out Qualifying Works and recharge those works to the [NAME].

14. The Applicant averred that [NAME] has worked with them for approximately 10 years. It submits the [NAME] will suffer no prejudice if this application is granted. In any event the costs of the works are open to challenge if the [NAME] regard them unreasonable. Discussion and Decision

15. There is no objection to these applications by the Respondents. No issues have been raised regarding the terms of the lease and the respective obligations it imposes upon the parties. However, the Tribunal must be satisfied under s20ZA that it is reasonable to dispense with consultation requirements.

16. In considering this matter the Tribunal has had regard to the decision of the Supreme Court in [COMPANY] v [NAME] and others [2013] UKSC 14 (“[NAME]”) and the guidance to the Tribunal that in considering dispensation requests, it should focus on whether tenants are prejudiced by the lack of the consultation requirements of section 20.

17. In this case the Tribunal is satisfied the Applicant has acted reasonably by instructing [NAME] to carry out further work of the type that company was legitimately retained to carry out after the consultation of 2016. There is no complaint that the work is not necessary. The [NAME] are not prevented from challenging the reasonableness of any service charges arising from the relevant work.

18. In the circumstances the Tribunal is satisfied that it is reasonable for it to unconditionally dispense with the consultation requirements before entering a contract for qualifying works namely the supply and installation of security doors and screens to the front and rear of block 41-[ADDRESS] which were programmed to start in November 2022

Appeal

19. If either party is dissatisfied with this decision, they may apply to this Tribunal for permission to appeal to the Upper Tribunal (Lands Chamber). Any such application must be received within 28 days after these written reasons have been sent to the parties and must state the grounds on which they intend to rely in the appeal.

Tribunal Judge PJ Ellis.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord obtains dispensation if there is no prejudice to tenants.
  • Works are deemed urgent and necessary without causing prejudice.
  • Consultation requirements are waived if leaseholders do not identify any prejudice.
  • Dispensation is granted if the works are funded through specific grants or timetables.
  • Dispensation is reasonable if the works protect leaseholders' interests and cause no prejudice.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to skip the consultation process for installing security doors.

Who was involved?

The landlord and the tenant were involved.

How did the court decide, and why?

The court decided that it was reasonable to grant dispensation because it would not cause any harm to the tenants.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was that the tenants would not suffer any prejudice from skipping the consultation process.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to skip the consultation process if it can be shown that tenants will not be harmed.

What evidence or documents mattered?

Evidence showing that the tenants would not suffer any prejudice was important.

Can a decision like this be appealed?

Yes, either party can apply to the Upper Tribunal (Lands Chamber) for permission to appeal within 28 days.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.