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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Boiler Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent repairs to a communal boiler. The landlord needed to replace the burner to ensure heating and hot water for all tenants. The tribunal found the works necessary and reasonable.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgent and reasonable.

Topics

tenancy disputesstatutory consultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant a request to waive consultation requirements for certain works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for urgent boiler repairs.

📜 Headnote Official document

The First-tier Tribunal granted a landlord's application for dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985, allowing for the replacement of a communal boiler burner due to its urgency and reasonableness.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2020

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference :

LON/00AW/LDC/2020/0155 P

HMCTS code: :

P: PAPERREMOTE Property : 27 [ADDRESS] [POSTCODE] Applicant : [redacted] : [NAME] Respondent : [redacted] [NAME] of [NAME] :

To dispense with the statutory consultation requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal members : Judge Pittaway Date of decision : 3 November 2020

DECISION

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Covid-19 pandemic: description of hearing This has been a remote hearing on the papers which has been consented to by the applicant and not objected to by any respondent. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because no-one requested a hearing and all issues could be determined on paper. The documents to which the tribunal was referred are in an electronic bundles of 132 pages, the contents of which the tribunal has noted. The decision made is set out below.

DECISION The Tribunal grants the [NAME] for retrospective dispensation from further statutory consultation in respect of the subject works, namely the replacement of the burner of the communal boiler to ensure provision of heating and hot water to all apartments in the Property. The applicant should place a copy of this decision together with an explanation of the [NAME]’ appeal rights on its website (if any) within seven days of receipt and maintain it there for at least three months, with a sufficiently prominent link to both on its home page. It should also display copies in a prominent position in the common parts of the Property. This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act in respect of the reasonableness and/or the cost of the work. The [NAME]

1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for retrospective dispensation from consultation in respect of the replacement of the burner to the communal boiler. The Service Charges (Consultation Requirements) Regulations 2003 provide that consultation requirements are triggered if the landlord plans to carry out qualifying works which would result in the contribution of any tenant being more than £250. The cost of the works the subject of the [NAME] exceed this threshold.

2. By directions dated 25 September 2020 (the “directions”) the tribunal directed the applicant prepare a statement of case containing details of the cost/estimated cost of the work, details of alternative quotes obtained and why the works could not have been anticipated so as to allow time for consultation. The tribunal also directed that the applicant send each of the [NAME] the [NAME], the tribunal’s directions, the applicant’s statement of case and display the same in the

3 common parts of the Property, confirming to the tribunal that it had done so. The applicant confirmed to the tribunal on 2 October 2020 that it had complied with this direction.

3. The directions required any leaseholder who opposed, or positively supported, the [NAME] should tell the tribunal. If they opposed the [NAME] they should send the tribunal and the applicant’s representative a statement responding to the [NAME] together with any documents they wished to rely on. The tribunal has received no such statements of objection/ support and the applicant confirmed to the tribunal that it received no replies from any of the [NAME].

4. The directions provided that the tribunal would decide the matter on the basis of written submissions unless any party requested a hearing. No such request has been made. The applicant’s case

5. The applicant is the freeholder of the Property, acting by its agent [NAME]. The freeholder covenants to provide services under the terms of the leases under which the apartments are held. For the first floor flat and the flat on the third and fourth floors these services include (at paragraph 17 of Part 3 of Schedule 4 of each lease) ‘Inspecting servicing maintaining repairing amending overhauling renewing and replacing the heating equipment the water distribution equipment and all other plant and equipment which serves the Building but excluding any items or part of any items thereof whose maintenance is the exclusive responsibility of the tenant or the tenant of any other part of the Building’. For the second floor flat the services include (at paragraph 2 of Part II of the Fourth Schedule), ‘The cost of repairing and maintaining the central heating boilers.’

6. In its [NAME] the applicant explained that the burner for the communal boiler failed in August 2020. It is an electrical component of the communal boiler and its failure could not have been anticipated by the six-monthly servicing of the boiler system as a whole. Two quotes were obtained for replacement burners suitable for the [NAME] model of boiler; one at £2,247.66 and the other £3,368.16, both from [NAME]. Replacement boilers are only obtainable from Europe with a lead-in time of 3-6 weeks.

7. Section 20 stage one notices were issued on 15 September 2020 (expiring 20 October 2020) under cover of a letter advising that an [NAME] would be made to the tribunal for dispensation from the section 20 consultation requirements.

8. The applicant sought dispensation as temporary arrangements to provide hot water to the property were possible, but not to provide heating. It considered the works to be urgent as the temporary

4 restoration of the hot water services would be placed under strain when the occupancy of the Property increased in the autumn, and there would be the need for heating as the weather changed.

The Respondents’ case

9. No respondent objected to the [NAME] and Reasons

10. Section 20ZA(1) of the Act provides: “Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”

11. The whole purpose of section 20ZA is to permit a landlord to dispense with the consultation requirements of section 20 of the Act if the tribunal is satisfied that it is reasonable for them to be dispensed with. Such an [NAME] may be made retrospectively, as it has been made here.

12. The Tribunal has taken account the decision in [COMPANY] v [NAME] and others [2013] UKSC 14 in reaching its decision.

13. There is no evidence before the tribunal that the respondents were prejudiced by the failure of the applicant to comply with the consultation requirements. The tribunal is therefore satisfied that it is reasonable to dispense with all or any of the consultation requirements in relation to the replacement of the burner of the communal boiler.

14. Whether the works have been carried out to a reasonable standard and at a reasonable cost are not matters which fall within the jurisdiction of the tribunal in relation to this present [NAME]. This decision does not affect the tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act in respect of the reasonableness and /or cost of the works. Name: Judge Pittaway Date: 3 November 2020

ANNEX - RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case.

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2. The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the Tribunal sends written reasons for the decision to the [NAME].

3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.

4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are considered urgent and reasonable by the court.
  • The landlord is exempted from consultation requirements under specific conditions related to urgency and reasonableness.
  • The works are deemed urgent and necessary, aligning with the exemption criteria.
  • The exemption is granted based on the interpretation of section 20ZA of the Landlord and Tenant Act 1985.
  • The court allows dispensation from consultation requirements if the works meet both urgent and reasonable standards.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant the landlord's application for dispensation from consultation requirements for urgent repairs to a communal boiler.

Who was involved?

The landlord of a property and the long leaseholders of the property were involved.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that mattered most was that the works were urgent and reasonable, and that the leaseholders were not prejudiced by the lack of consultation.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may be able to get dispensation from consultation requirements if their works are urgent and reasonable.

What evidence or documents mattered?

Evidence of the urgency of the works and the reasonableness of the costs mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.