Landlord Granted Dispensation for Urgent Repairs to Leaking Pipe
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent repairs to a leaking water pipe. The decision was made due to the urgent nature of the repairs and the potential damage to a person.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and reasonable.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. Consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for urgent repairs to a leaking water pipe.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements to a landlord for urgent repairs to a leaking water pipe under the Property. The decision was based on the urgency and reasonableness of the works.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2020
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : CAM/33UF/LDC/2020/0009 HMCTS code (paper, video, audio) : P:PAPERREMOTE Property : [ADDRESS] [POSTCODE] Applicant : [redacted] Limited Applicant’s representative : [APPELLANT] Respondents : [redacted] (17 flats) Type of [NAME] : For dispensation from consultation requirements - Section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : Judge David Wyatt Date of decision : 10 June 2020
DECISION
Covid-19 pandemic: description of hearing A. This has been a remote hearing on the papers which the parties are taken to have consented to, as explained below. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because it was not practicable and all issues could be determined on paper.
B. The documents that I was referred to are in an electronic bundle of 45 pages, the contents of which I have noted. The decision made is described below.
2 The Tribunal’s decision The Tribunal determines under section 20ZA of the Landlord and Tenant Act 1985 to dispense with all the consultation requirements in relation to the works described in the [NAME] form and the statement from the Applicant at pages 44 and 45 of the bundle. Reasons for the Tribunal’s decision The [NAME]
1. The Applicant landlord proposes to carry out qualifying works to trace and repair a water pipe which the Applicant says is leaking under [NAME]. These works would include lifting flooring and cutting through the basement tanking to locate and repair the suspected damaged pipe(s).
2. The relevant contributions of [NAME] through the service charge towards the costs of these works would be limited to a fixed sum unless the consultation requirements prescribed by section 20 of the Landlord and Tenant Act 1985 (the “1985 Act”) and the Service Charges (Consultation etc) (England) Regulations 2003 are: (i) complied with; or (ii) dispensed with by the tribunal.
3. In this [NAME], the Applicant seeks a determination from the tribunal, under section 20ZA of the 1985 Act, to dispense with these consultation requirements. The tribunal has jurisdiction to grant such dispensation if satisfied that it is reasonable to do so.
4. In this [NAME], the only issue for the tribunal is whether it is satisfied that it is reasonable to dispense with the consultation requirements. This [NAME] does not concern the issue of whether any service charge costs of the relevant works will be reasonable or payable. [NAME] and the parties 5. [NAME] is described by the Applicant as four houses which were converted into a school and later converted into the current 17 flats. The [NAME] was made against the [NAME] of those 17 flats (the “Respondents”).
6. The Applicant states that it is the landlord under those leases. It has produced a specimen lease in the bundle.
3 Procedural history 7. The [NAME] was said to be urgent because [NAME] had advised the Applicant that several litres of water were being lost every minute and that they believe this leak had been continuing undetected for some 18 months.
8. The Applicant indicated that this was likely to be caused by a broken water pipe under [NAME] and that it was necessary to identify and stop the leak as soon as possible to seek to protect the structure of [NAME].
9. In view of the urgency described in the [NAME] form, case management directions were given on 26 March 2020. After the tribunal followed these up on 20 April 2020, the Applicant’s representative explained that those directions had not been received.
10. To avoid confusion, replacement directions were issued on 21 April 2020, requiring the Applicant to serve on the Respondents: [redacted] a copy of the [NAME] form and directions; and (ii) a statement to explain the cause of the leak, the insurance position, the works expected to be required, the locations proposed to be opened-up and whether any [NAME] would be asked to allow access or vacate.
11. On 5 May 2020, the Applicant confirmed to the tribunal that these documents had been sent by first class post to each Respondent.
12. The directions contained a reply form for any [NAME] who objected to the [NAME] to return to the tribunal and the Applicant, indicating whether they wished to have an oral hearing. Any such [NAME] was required to respond by 20 May 2020.
13. The directions further provided that this matter would be determined during the seven days commencing on 8 June 2020 based on the documents, without a hearing, unless any party requested an oral hearing.
14. No [NAME] has responded and no party has requested an oral hearing.
Accordingly, this [NAME] has been determined based on the documents produced by the Applicant in the bundle.
15. On reviewing the documents, the tribunal considered that an inspection of [NAME] was neither necessary nor proportionate to the issues to be determined.
4 The Applicant’s case 16. The Applicant’s statement (as served on the Respondents) explains the circumstances and the proposed works. A copy is at pages 44 and 45 of the bundle. It says that: (i) [NAME] was originally four separate houses (Nos 1-4), which were converted into a school and then into the current 17 flats. After the leak was first discovered in December 2019, a [COMPANY] was brought in and narrowed down the leak to the area between the front bedroom and the rear kitchen of Flat 17, which is the basement of what were originally house Nos 3 and 4; (ii) the services are complex but it appears that the stopcock for the main pipes to the leak is in the road, the stopcock for Flat 17 also affects most of what was originally house No 3 (Flats 1, 2, 5 and 8) and the main water feed to what were originally house Nos 3 and 4 will need to be turned off for one or up to two working days; (iii) the basement is tanked to prevent water ingress (due to a historic foul water backflow issue). The tanking would need to be breached in two places in Flat 17: (a) below the stop cock in the front bedroom, to locate the leaking dead leg pipework and any others, and cap them at source, and to relocate the stop cock to enable isolation of Flat 17 without isolating the other Flats in that part of the building; and (b) in the rear kitchen heading back to the bedroom, where the leak itself is believed to be; and (iv) the occupant of Flat 17 would need to vacate to allow the works to be carried out. Those in the other Flats in what was originally house No 3 will be affected for longer than others (since the stopcock for No 3 is likely to be turned off for a significant period); the Applicant says that all avenues are being explored to ensure that the works cause as little disruption as possible.
17. It is unhelpful that no estimate of the costs of the works has been provided, but I recognise that the costs will vary depending on what is discovered when the relevant areas are opened-up. The Applicant explains in the statement that they need to assume that the costs would be sought from [NAME] through the service charge because, while the building [NAME] have been put on notice, as matters stand they will only cover the costs of the work to trace the leak because they presume that there is damage at the source of the leak. The Applicant will need to ensure that it arranges to provide constant photographic and documented evidence of what is discovered on opening-up and the works which are carried out, as required by [NAME] and to seek to preserve any possible insurance claim.
5 18. The Applicant also included in the statement a proposed schedule of works which appear to have been sensibly planned. They include: (i) removal by the [NAME] of Flat 17 of their personal items and furniture from the bedroom and kitchen; (ii) arrangements for sealing the corridor for protection and security; (iii) breaching the tanking with repair in mind, locating the leak and identifying any damage caused; (iv) providing bottled water to the occupants of the Flats in what were originally houses Nos 3 and 4 when their stopcock is turned off; (v) testing before reinstating the tanking; and (vi) repair of flooring, reinstating the kitchen and bedroom in Flat 17, reinstating the corridor and [NAME] good. The Respondents’ position 19. As mentioned above, the directions provided for any Respondent who wished to oppose the [NAME] for dispensation to complete the reply form attached to the directions and send it to the tribunal and the Applicant.
20. Neither the Applicant nor the tribunal has received any response or statement of case opposing the [NAME], or comments on the arrangements proposed in the Applicant’s statement.
21. In the circumstances, the tribunal concluded that the [NAME] was unopposed. The Tribunal’s decision 22. The [NAME] was not opposed by the Respondents. The Respondents have not challenged the information provided by the Applicant, identified any prejudice which they might suffer if the consultation requirements are not complied with, or asked for or provided any other information.
23. In the circumstances set out in this decision, the tribunal is satisfied that it is reasonable to dispense with the consultation requirements in relation to the relevant works.
24. The tribunal determines under section 20ZA of the 1985 Act to dispense with all the consultation requirements in relation to the works described in the [NAME] form and the statement from the Applicant at pages 44 and 45 of the bundle.
6 25. There was no [NAME] to the tribunal for any order under section 20C of the 1985 Act. 26. The Applicant landlord shall be responsible for serving a copy of this decision on all [NAME]. Name: Judge David Wyatt Date: 10 June 2020
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Flat Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Boiler Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Asbestos Removal Dispensation Without Consultati…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Tribunal Allows Emergency Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Repair Wor…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Water Pump Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and reasonable.
- The works are deemed urgent and necessary.
- The landlord is exempted from consultation requirements due to the urgency and reasonableness of the works.
❌ Tends to be rejected
- No specific losing factors were identified in the provided cases.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted dispensation from consultation requirements for urgent repairs to a leaking water pipe.
Who was involved?
A landlord and leaseholders of a property in Cromer, Norfolk.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and reasonable.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation etc) (England) Regulations 2003.
What was the argument that mattered most?
The urgency and necessity of the repairs to prevent further damage to the property.
Was the decision for or against the person who brought the case?
The decision was in favour of the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also obtain dispensation if the works are urgent and reasonable.
What evidence or documents mattered?
Evidence of the urgency of the repairs and the potential damage to the property.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for cases involving property law.
