First-tier Tribunal Grants Dispensation for Urgent Booster Pump Repairs

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BK/LDC/2025/0794

Applicant : [redacted] [NAME]) [COMPANY] (2)

Representative : [NAME] Respondents : [redacted] Representative : Not Represented Property : 21 [ADDRESS] [POSTCODE] Tribunal Member : Mr [NAME] [NAME] of Decision : 28 October 2025

DECISION

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Decision

1. The application for dispensation from the consultation requirements in respect of booster pump repairs and replacement for the water supply at the building is GRANTED unconditionally. The estimated cost is £5155.20 inclusive of VAT.

Reasons

The Applicant’s Case

1. Application to the Tribunal dated 7 July 2025, was made for a dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) (set out in the appendix). The application related to booster pump repairs and replacement. The estimated cost is £5155.20 inclusive of VAT. The matter is very urgent as water is supplied only by one out of three pumps, and this places the supply at serious risk.

Directions

2. Directions were issued on 28 August 2025 that the matter be dealt with by written representations, unless any party made a request for an oral hearing, which no-one did. The directions required that by 4 September 2024 the application be sent to lessees, with the directions and publicity to be given to the application in the block. [NAME] opposing the application were required by 15 September to complete a Reply Form and send it to the applicant and Tribunal. The applicant was required to prepare and serve an indexed and paginated bundle by 23 September 2025. The applicant was required to serve this on the Tribunal and only those lessees who had served a Reply Form. The applicant confirmed that the application and directions had been sent to all lessees.

The Property

3. From the application form and bundle, the property is a 6-storey building with basement. From the leases provided it appears that the basement, ground, lower ground, first, second, third and part 4th floor are commercial premises. Section 20 and hence this application applies only to the residential flats.

The Leases

4. The Tribunal was supplied with two leases. However, the Tribunal makes no finding as to payability or reasonableness of the costs to be incurred as that is outside the scope of this application.

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The Respondents’ Cases

5. There were no objections from any residential lessee.

The Law

6. Section 20ZA is set out in the appendix to this decision. The Tribunal has discretion to grant dispensation when it considers it reasonable to do so. In addition, the Supreme Court Judgment in [COMPANY] v [NAME] and Others [2013] UKSC 14 empowers the Tribunal to grant dispensation on terms or subject to conditions. In [NAME] at para 46 Lord [NAME] stated “The Requirements are a means to an end, not an end in themselves, and the end to which they are directed is the protection of tenants in relation to service charges, to the extent identified above. …the Requirements leave untouched the fact that it is the landlord who decides what work needs to be done, when they are to be done, who they are to be done by, and what amount is to be paid for them.”

Findings

7. The Tribunal accepts the applicant’s case that there was a serious risk to the water supply to the flats that requires urgent repair/replacement. There were no objectors. Therefore, the Tribunal grants dispensation unconditionally, in relation to the application.

8. The application and decision have no bearing on the non-residential occupiers of the building, as section 20 applies only to residential property.

9. This application does not concern the issue of whether any service charge costs have been or will be reasonably incurred or are or be payable. The residential [NAME] continue to enjoy the protection of sections 19 and 27A of the Act. In summary, these provide that service charges are only payable for costs reasonably incurred (or to be incurred) and for work of a reasonable standard.

Mr [NAME]

28 October 2025 Valuer Chairman

ANNEX - RIGHTS OF APPEAL

• The Tribunal is required to set out rights of appeal against its decisions by virtue of the rule 36 (2)(c) of the Tribunal Procedure (First-tier Tribunal)(Property Chamber) Rules 2013 and these are set out below.

• If a party wishes to appeal against this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First- tier Tribunal at the Regional office which has been dealing with the case.

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• The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

• If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

• The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

Appendix

Section 20ZA Landlord and Tenant Act 1985 (1)Where an application is made to [the appropriate Tribunal] for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2)In section 20 and this section— “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. (3)The Secretary of State may by regulations provide that an agreement is not a qualifying long term agreement— (a)if it is an agreement of a description prescribed by the regulations, or (b)in any circumstances so prescribed. (4)In section 20 and this section “the consultation requirements” means requirements prescribed by regulations made by the Secretary of State. (5)Regulations under subsection (4) may in particular include provision requiring the landlord—

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(a)to provide details of proposed works or agreements to tenants or the [COMPANY] representing them, (b)to obtain estimates for proposed works or agreements, (c)to invite tenants or the [COMPANY] to propose the names of persons from whom the landlord should try to obtain other estimates, (d)to have regard to observations made by tenants or the [COMPANY] in relation to proposed works or agreements and estimates, and (e)to give reasons in prescribed circumstances for carrying out works or entering into agreements. (6)Regulations under section 20 or this section— (a)may make provision generally or only in relation to specific cases, and (b)may make different provision for different purposes. (7)Regulations under section 20 or this section shall be made by statutory instrument which shall be subject to annulment in pursuance of a resolution of either House of Parliament.