Tribunal Grants Freeholder Permission for Urgent Door Repair Without Consultation
📌 In brief
A First-tier Tribunal ruled that a landlord could proceed with emergency repairs without consulting tenants due to an urgent situation where residents were trapped in or out of the building. The decision was based on the need for immediate safety measures and the lack of objections from a person.
⚖️ Legal holding
A landlord may obtain retrospective dispensation from consultation requirements if it is reasonable given the urgency and safety concerns of the work.
📖 What the law says
Under this section, a landlord can apply to a tribunal for permission to skip certain consultation requirements related to works or long-term agreements if the tribunal finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted the freeholder's a person for dispensation from consultation requirements under s.20ZA of the Landlord and Tenant Act 1985 due to urgent works.
📜 Headnote Official document
The tribunal granted the freeholder's application to bypass consultation requirements under s.20ZA of the Landlord and Tenant Act 1985 for urgent safety works at a London property, where residents were locked inside or outside.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AY/LDC/2023/0176 Property : 181 [ADDRESS], [POSTCODE] Applicant : [redacted] : [RESPONDENT] Respondent : [redacted] [RESPONDENT] and [COUNSEL] (2) [COUNSEL] : Not Represented Type of [NAME] : [NAME] for the Dispensation of all or any of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985 Tribunal member(s) : Tribunal Judge B MacQueen Tribunal Judge I Mohabir Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 5th September 2023
DECISION
The tribunal determined this [NAME] by considering the bundle of papers (determination on the papers). A face to face hearing was not held because no-one requested this and all issues could be determined from the bundle of papers, as directed by the Tribunal on 19th July 2023. The documents that we referred to are in a bundle of 52 pages.
Introduction 1. The Applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for retrospective dispensation with the
2 consultation requirements in respect of remedial works to the door to 181 [ADDRESS], [POSTCODE] (“the property”). The work comprised an emergency call out, the removal of the deadlock to the door by use of a grinder and the removal of the deadlock mechanism. The work was urgent because residents were locked inside and outside of the property.
2. The Applicant is the freeholder of the property and the Respondents are the [NAME].
3. The [NAME] is supported by the witness statement dated 17th August 2023 of [NAME], [NAME] Manager of [NAME] who are instructed by the freeholder [COMPANY] to act as the managing agent of the property.
4. At paragraph 2 and 3 of the witness statement, [NAME] confirms that on 26th July 2022 a call was received to say that the communal door to the property was broken and residents could not get in or out. Contractors ([NAME]) attended the property and found that the secondary lock had broken and that this needed to be removed to ensure that residents were not trapped inside the property.
5. Remedial work was carried out and an invoice dated 27th July 2022 is included within the bundle of papers at page 17. This shows the cost of the work as £618.00, including VAT.
6. At paragraph 5 of her witness statement, [NAME] confirms that on 21st December 2022 the tenants were emailed and told that as the costs of the work exceeds £416.66 inclusive of VAT this is above the threshold for consultation (as set out in the lease dated 20th June 1979), however because of the urgent nature of the work an [NAME] would be made to this tribunal for dispensation to consult.
7. On 7 July 2023, the applicant was issued by the Tribunal and the Directions were issued. The Respondents were directed to respond to the [NAME] stating whether they objected by 11th August 2023.
8. None of the Respondents have objected to the [NAME].
Relevant Law
9. This is set out in the Appendix annexed hereto.
Decision
10. As directed, the Tribunal’s determination “on the papers” took place on 5 September 2023 and was based solely on the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents nor had they filed any evidence.
11. The relevant test to the applied in an [NAME] such as this has been
3 set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no financial prejudice in this way.
12. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the [NAME] regarding the works that had been carried out. As stated in the directions order, the Tribunal is not concerned about the actual cost that has been incurred.
13. Accordingly, the Tribunal granted the [NAME] for the following reasons:
(a) the Tribunal was satisfied that the nature of the works had to be undertaken by the Applicant sooner rather than later for the safety of the [NAME] of the property.
(b) The Tribunal was also satisfied that if the Applicant carried out statutory consultation, it is likely that any further delay would have meant that tenants could not leave or enter the property safely.
(c) the Tribunal was satisfied that the Respondents have been kept informed of the need, scope and estimated cost of the proposed works.
(d) the Tribunal was satisfied that the Respondents have been served with the [NAME] and the evidence in support and there has been no objection from any of them.
(e) importantly, the real prejudice to the Respondents would be in the cost of the works and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by [NAME] a separate service charge [NAME] under section 27A of the Act.
14. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the Applicant’s failure to consult and that it is reasonable for the tribunal to dispense with the consultation requirements.
15. It should be noted that in granting this part of the [NAME], the Tribunal makes no finding that the scope and estimated cost of the repairs are reasonable.
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Names: Tribunal Judge B MacQueen Tribunal Judge I Mohabir Date: 5 September 2023
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber). Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or
5 on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.
Section 20ZA
(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
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📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Management Company Granted Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Freeholder Allowed to Appoint New Contractor for Fire Door Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Stack Pipe Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Retrospective Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Leaseholder Con…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Freeholder Dispensation for Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Tenants About Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Lift Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Damp Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Freeholder Lift Repairs Without Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The work was urgent because residents were locked inside and outside of the property.
- The nature of the works had to be undertaken sooner rather than later for the safety of the residents.
- Delaying the work for statutory consultation would have prevented tenants from safely entering or leaving the property.
- The tenants were informed about the need, scope, and estimated cost of the proposed works.
- The tenants did not object to the application for dispensation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal allowed the freeholder's application to bypass consultation requirements for emergency repairs.
Who was involved?
A freeholder applied, while leaseholders were respondents but did not object.
How did the court decide, and why?
The decision was based on the urgency of the work and safety concerns for residents.
Which laws or rules were applied?
s.20 and s.20ZA of the Landlord and Tenant Act 1985 were cited.
What was the argument that mattered most?
The urgency of the work to ensure resident safety without delay.
Was the decision for or against the person who brought the case?
For the freeholder, allowing bypassing consultation requirements.
What does this mean for someone in a similar situation?
A landlord may seek dispensation from consultation if urgent repairs are necessary to ensure safety.
What evidence or documents mattered?
The invoice and witness statement detailing the emergency nature of the work were key.
Can a decision like this be appealed?
Yes, but within 28 days with an application for permission to appeal.
Is it worth getting a solicitor for a case like this?
It is advisable to consult a solicitor for advice on similar cases.
