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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to bypass the usual consultation process for urgent fire safety works at a residential property. This decision was made because there were no objections raised by the tenants and no evidence of harm to them.

⚖️ Legal holding

A landlord may be dispensed from statutory consultation requirements if the works are urgent and there is no evidence of prejudice to a person.

Topics

statutory consultation requirementsfire safety works

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it is reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from statutory consultation requirements for urgent fire safety works.

📜 Headnote Official document

The Tribunal granted dispensation from statutory consultation requirements for urgent fire safety works at a residential property. The decision was based on the lack of objections and evidence of prejudice to the lessees.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AG/LDC/2025/0773 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : [COMPANY] Respondents : [redacted] Type of [NAME] : Dispensation from statutory consultation requirements Tribunal : Judge Nicol Ms F Macleod MCIEH Date and venue of Hearing : 29th [ADDRESS] [POSTCODE] Date of decision : 29th September 2025

DECISION

The Tribunal grants the Applicant dispensation under section 20ZA of the Landlord and Tenant Act 1985 from the statutory consultation requirements in respect of urgent work fire safety works at [ADDRESS] [POSTCODE]. Reasons 1. The Applicant is the landlord of the subject property, a development of 37 [NAME], with a retail frontage and office space arranged over the ground, first and second floors. The Respondents are [NAME] of the [NAME].

2. The Applicant has applied for dispensation from the statutory consultation requirements under section 20ZA of the Landlord and

2 Tenant Act 1985 (“the Act”) in respect of fire safety works directed by the [NAME]: • [NAME]

£224,000 • Project Management Fees

£41,184 • Managing Agent Fees

£18,647.72 • Asbestos Survey

£1,320 • Compartmentation Survey

£540 • [NAME]

£12,000 • Measured Survey

£10,950 • Fire Alarm System

£65,940 • AOV Works

£11,844 • Additional AOV Works

£6,320 • Compartmentation

£43,200 • Opening up Works & Fire Door Joinery Works £29,520 • Fire Doors

£84,762 Total

£550,228 3. The [NAME] was heard on 29th September 2025. The only attendee at was Mr [APPELLANT], managing director of the [NAME], [NAME].

4. The documents before the Tribunal consisted of a bundle of 73 pages from the Applicant.

5. Under section 20 of the Act and the Service Charges (Consultation Requirements) (England) Regulations 2003, when the cost of building works exceeds the threshold of £250 per flat, consultation must be carried out with [NAME].

6. On 25th June 2025, the Applicant made an [NAME] to the Tribunal for dispensation from those consultation requirements under section 20ZA(1) of the Act. On 27th June 2025, the [NAME] wrote to all [NAME] telling them what they had done.

7. The Tribunal issued directions on 7th August 2025 with provision for any [NAME] who objected to make representations. None has taken the opportunity.

8. The Tribunal may dispense with the statutory consultation requirements if satisfied that it is reasonable to do so. The Supreme Court provided further guidance in [COMPANY] v Benson [2013] UKSC 14; [2013] 1 WLR 854:

3 (a) Sections 19 to 20ZA of the Act are directed to ensuring that [NAME] are not required to pay for unnecessary services or services which are provided to a defective standard or to pay more than they should for services which are necessary and provided to an acceptable standard. [42] (b) On that basis, the Tribunal should focus on the extent to which [NAME] were prejudiced by any failure of the landlord to comply with the consultation requirements. [44] (c) Where the extent, quality and cost of the works were unaffected by the landlord’s failure to comply with the consultation requirements, an unconditional dispensation should normally be granted. [45] (d) Dispensation should not be refused just because a landlord has breached the consultation requirements. Adherence to the requirements is a means to an end, not an end in itself, and the dispensing jurisdiction is not a punitive or exemplary exercise. The requirements leave untouched the fact that it is the landlord who decides what works need to be done, when they are to be done, who they are to be done by and what amount is to be paid for them. [46] (e) The financial consequences to a landlord of not granting dispensation and the nature of the landlord are not relevant. [51] (f) Sections 20 and 20ZA were not included for the purpose of transparency or accountability. [52] (g) Whether or not to grant dispensation is not a binary choice as dispensation may be granted on terms. [54, 58, 59] (h) The only prejudice of which a [NAME] may legitimately complain is that which they would not have suffered if the requirements had been fully complied with but which they would suffer if unconditional dispensation were granted. [65] (i) Although the legal burden of establishing that dispensation should be granted is on the landlord, there is a factual burden on [NAME] to show that prejudice has been incurred. [67] (j) Given that the landlord has failed to comply with statutory requirements, the Tribunal should be sympathetic to [NAME]. If [NAME] raise a credible claim of prejudice, the Tribunal should look to the landlord to rebut it. Any reasonable costs incurred by [NAME] in investigating this should be paid by the landlord as a condition of dispensation. [68] (k) [NAME]’ complaint will normally be that they have not had the opportunity to make representations about the works proposed by the landlord, in which case [NAME] should identify what they would have said if they had had the opportunity. [69]

9. The Tribunal’s role in this [NAME] is limited to determining only if the statutory consultation requirements may be dispensed with. As stated in the Tribunal’s directions, “This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.”

4 10. Given the lack of objection to the works, let alone evidence of any prejudice to any [NAME], the Tribunal has determined that it is reasonable to dispense with the statutory consultation requirements. Name: Judge Nicol Date: 29th September 2025

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The court granted dispensation for the landlord to proceed with urgent fire safety works.
  • The court found it reasonable to dispense with consultation requirements because no leaseholder objected or showed prejudice.
  • The landlord's failure to comply with consultation requirements alone is not a reason to refuse dispensation.
  • The purpose of consultation requirements is to prevent leaseholders from paying for unnecessary or overpriced services, not for transparency or accountability.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass the statutory consultation requirements for urgent fire safety works.

Who was involved?

The landlord of a residential property and the lessees of the flats were involved.

How did the court decide, and why?

The court decided to grant dispensation because there were no objections raised by the lessees and no evidence of prejudice to them.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.

What was the argument that mattered most?

The argument that mattered most was the lack of objections and evidence of prejudice to the lessees.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass the statutory consultation requirements if the works are urgent and there is no evidence of prejudice to the lessees.

What evidence or documents mattered?

The lack of objections from the lessees and the absence of evidence showing prejudice to them mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving statutory consultation requirements.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.