First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent lift repairs, prioritising the safety of the building's occupants.
⚖️ Legal holding
A landlord may seek dispensation from consultation requirements if the works are urgent and necessary for safety.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if it is reasonable to do so. Qualifying works refer to works done on a building or premises, and the consultation requirements involve providing details to tenants and considering their feedback.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs.
📜 Headnote Official document
The landlord sought dispensation from consultation requirements for urgent lift repairs. The Tribunal granted the application, citing the urgency and necessity for safety.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/26UG/LDC/2023/0059 Property
: [ADDRESS], [POSTCODE]
Applicant : [redacted] : [COMPANY] Respondents : [redacted] : Not Applicable Type of [NAME] : For dispensation under section 20ZA of the Landlord & Tenant Act 1985
Tribunal member :
Tribunal Judge B MacQueen
Date of decision : 26 January 2024
DECISION Decision of the Tribunal 1. The Tribunal determines that it is reasonable for the Applicant to dispense with the consultation requirements in relation to the works for the reasons set out in this decision. Introduction
2 2. The Applicant sought an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for dispensation of the consultation requirements in respect of remedial work to a lift, namely to renew the suspension traction media belts that have exceeded their natural life of 15 years. The work is urgent as an engineer’s report confirmed that the belts should be renewed on or before 25 July 2023.
3. The Applicant is the Landlord of the Property, and the Respondents are the [NAME].
4. A bundle of documents totalling 48 pages was provided by the Applicant. This included an engineering report dated 25 April 2023 from [NAME] (Appendix 6), three quotations for the work (Appendix 7), a copy of the letter sent on behalf of the Applicant to [NAME] which explained the reason for the [NAME] (Appendix 5), and, although not within the bundle, a specimen copy of the lease was included with the documents sent to the Tribunal.
5. The report from [NAME] dated 25 April 2023 confirmed that in line with the Schindler lifts policy, the suspension traction media belts have exceeded their 15 year natural life and should be renewed on or before 25 July 2023. The Applicant therefore confirmed that the works are urgent to ensure the safety of people using the lift.
6. The letter sent to [NAME] dated 5 December 2023 (Appendix 5 of the bundle) explained that urgent work was required to replace the suspension traction media belts and the three quotations for the works were set out. The Applicant confirmed in the letter that they intend to
3 use [NAME] to complete the work and that they would endeavour to use reserves to fund this work.
7. Within the [NAME] form, the Applicant stated that dispensation from the requirements to consult tenants before work was commenced was sought so that the lift could be repaired as quickly as possible.
8. On 27 November 2023, the Applicant made this [NAME] for dispensation.
9. On 4 December 2023, the Tribunal issued Directions. The Applicant was directed to send to each Respondent Leaseholder a copy of the [NAME] and the Tribunal’s Directions, and also to display a copy of the [NAME] and the Tribunal’s Directions in the common parts of the Property.
10. By email dated 5 December 2023, [APPELLANT], Head of [NAME] Management for the Applicant and responsible person, confirmed that the [NAME] had been sent to [NAME] on 5 December 2023 by email and would be hand delivered/sent first class post on 6 December 2023.
11. The Respondents were directed to notify the Applicant and the Tribunal if they objected to the [NAME] by 10 January 2024.
12. None of the Respondents have objected to the [NAME].
Relevant Law
4
13. This is set out in the Appendix annexed below. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable, or the possible [NAME] or effect of the Building Safety Act 2022.
Decision
14. The Tribunal’s determination took place without parties attending a hearing, in accordance with the Tribunal’s Directions. This meant that this [NAME] was determined on 26 January 2024 solely on the basis of the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents nor had they filed any evidence.
15. The Tribunal noted that the Applicant was directed to display a copy of the [NAME] and Tribunal Directions in a prominent position in the common parts of the Property and that confirmation that this has been completed has not been received from the Applicant. However, the Tribunal is satisfied that the [NAME] received a copy of the [NAME] and Directions as confirmed by [NAME] email of 5 December 2023. The Tribunal was therefore satisfied that the [NAME] were aware of this [NAME], and given the urgency, made its determination on the basis of the information before it without further delay.
16. The relevant test to be applied is set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no financial prejudice in this way.
5
15. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the [NAME] regarding the overall works. As stated in the Directions order, the Tribunal was not concerned about the actual cost that has been incurred.
16. The Tribunal noted that the need to replace the suspension traction media belts was highlighted to the Applicants by [NAME]’s report that was dated 25 April 2023 and additionally the renewal was due on or before 25 July 2023. The date of the quote from [COMPANY] was 6 June 2023. Given the [NAME] to this Tribunal was not made until 27 November 2023 it is not clear why there was a delay. With that said, the Tribunal noted that the quote from [NAME] was dated 13 November 2023 and the quote from [NAME] was dated 17 November 2023. Therefore, given the urgent nature of the works, the Tribunal was content to proceed with this [NAME] as further delay would cause a risk to the safety of those using the lift. The Tribunal was also satisfied that the Respondents have been properly notified of this [NAME] and had not made any objections.
17. Accordingly, the Tribunal granted the [NAME] for the following reasons:
(a) The Tribunal was satisfied that the nature of the works had to be undertaken by the Applicant sooner rather than later and noted in particular that the natural life for the suspension traction media belts expired on 25 July 2023.
(b) The Tribunal was also satisfied that if the Applicant carried out statutory consultation, it was likely that there would be delay.
6 (c) The Tribunal was satisfied that the Respondents have been kept informed of the need, scope and estimated cost of the proposed works.
(d) The Tribunal was satisfied that the Respondents have been served with the [NAME] and the evidence in support and there has been no objection from any of them.
(e) Importantly, the real prejudice to the Respondents would be in the cost of the works and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by [NAME] a separate service charge [NAME] under section 27A of the Act.
18. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the Applicant’s failure to consult and the [NAME] was granted as sought.
19. It should be noted that in granting this [NAME], the Tribunal made no finding that the scope and estimated cost of the repairs are reasonable.
Name: Tribunal Judge Bernadette MacQueen Date: 26 January 2024
7 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
8 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and
9 (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.
Section 20ZA
(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements Due to Health …
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) Tribunal Grants Landlord Exemption for Urgent Damp Remedial Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs Without Consulta…
- First-tier Tribunal (Property Chamber) Tribunal Allows Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Boiler Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Safety Measures
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works were urgent because the lift's suspension traction media belts had exceeded their natural life of 15 years.
- Delaying the works for statutory consultation would pose a safety risk to lift users.
- The tenants were informed about the need, scope, and estimated cost of the proposed works.
- The tenants received copies of the application and directions and did not object.
- Tenants retain their right to challenge the actual costs of the works later.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass consultation requirements for urgent lift repairs.
Who was involved?
The landlord and the leaseholders were involved.
How did the court decide, and why?
The court decided to grant the application because the works were urgent and necessary for safety.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The urgency and necessity of the lift repairs for safety was the most important argument.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation can apply for dispensation if the works are urgent and necessary for safety.
What evidence or documents mattered?
Engineering reports and quotes for the repair works were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
