First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass consultation requirements for urgent lift repairs. The repairs were necessary due to unexpected issues with the lift's driver unit.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if a person would suffer no relevant prejudice.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it determines that it is reasonable to do so and that no relevant party will suffer prejudice.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent lift repairs in a residential property. The landlord sought dispensation due to unforeseen issues with the lift driver unit. Leaseholders did not object to the application.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/43UF/LDC/2022/0117
Property
:
[ADDRESS], [POSTCODE]
Applicant: [redacted]
St Johns House (Horsham) [APPELLANT]
:
[COMPANY]
Respondents
:
[redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
Judge Tildesley OBE
Date and Venue of Hearing
:
Determination on Papers
Date of Decision
:
7 February 2023
DECISION
2 The Application
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 22 December 2022.
2. The property is a purpose built development comprising 11 residential leasehold units over three storeys plus basement level.
3. The Applicant requests dispensation from consultation for urgent repairs to the lift which has already been started. The Applicant stated that the main fault with the lift was the driver unit ceasing to operate. The contractor was only able to identify the fault once the works had started. There were then problems in sourcing the parts. The lift was finally back in operation on 12 September 2022. There were still ongoing minor repairs to the lift. The Applicant said that it did not formally consult the [NAME] because it did not anticipate the replacement of the driver unit.
4. On 4 January 2023 the Tribunal directed the Applicant to serve the application and directions on the Respondents, which the Applicant did on 13 January 2023.
5. The Tribunal required the Respondents to return a pro-forma to the Tribunal and to the Applicant by 27 January 2023 indicating whether they agreed or disagreed with the Application.
6. The Tribunal received forms from two Respondents. One from [NAME] of Flat 7 and one from [NAME] of Flat 10 who both agreed with the Application and for it to be dealt with on the papers.
Determination
7. The 1985 Act provides [NAME] with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with [NAME] in a prescribed manner about the qualifying works. If the landlord fails to do this, a [NAME]’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.
8. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
3 9. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in [COMPANY] v [NAME] [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards. 10. [APPELLANT] in Daejan said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.
11. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the [NAME] would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the [NAME] to identify any relevant prejudice which they claim they might have suffered. If the [NAME] show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the [NAME] fully for that prejudice.
12. The Tribunal now turns to the facts. The Tribunal is satisfied that it was necessary to carry out the works to repair the lift and that those works were urgent. The Tribunal accepts the Applicant’s explanation that they did not consult on the works because it was not aware of the scope of them until the repairs had started. The Tribunal takes into account that no [NAME] has objected to the Application. The Tribunal observes that the two [NAME] who responded to the Application agreed with it.
13. The Tribunal is, therefore, satisfied that the [NAME] would suffer no relevant prejudice if dispensation from consultation was granted.
Decision
14. The Tribunal grants an order dispensing with the consultation requirements in respect of the remedial works to the lift.
15. The Tribunal directs the Applicant to supply a copy of the decision to the [NAME] and confirm that it has served the decision on them.
4
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Chimney Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption From Consultation Requirements Due To Urgency
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Additional Works
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Flood Prevention Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord can be dispensed from consultation if the leaseholders will not suffer any relevant prejudice.
- The works are considered urgent and necessary.
- The works are aimed at preventing significant damage.
- The landlord seeks retrospective dispensation due to unforeseen circumstances.
- The urgency of the works justifies bypassing standard consultation procedures.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consultation requirements for urgent lift repairs.
Who was involved?
The landlord of a residential property and the leaseholders of the property.
How did the court decide, and why?
The court decided to grant dispensation because the leaseholders would suffer no relevant prejudice.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA.
What was the argument that mattered most?
The landlord argued that the repairs were urgent and leaseholders did not object.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if leaseholders do not object and there is no relevant prejudice.
What evidence or documents mattered?
Evidence of the urgency of the repairs and lack of objection from leaseholders.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for such cases.
