Landlord Granted Exemption From Consultation Requirements Due To Urgency
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process with tenants because the repairs were urgently needed to prevent water damage to a flat. The decision was based on the urgency of the matter and the need to protect the property from further damage.
⚖️ Legal holding
A landlord may be exempted from consulting tenants if the works are urgent and necessary to prevent further damage.
📖 What the law says
This section allows an appropriate tribunal to grant a determination to waive consultation requirements for qualifying works or agreements if it deems it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements due to the urgency of preventing water damage.
📜 Headnote Official document
The First-tier Tribunal granted an order dispensing with the consultation requirements for urgent repairs to prevent water damage to a flat, citing the urgency and necessity of the work under the Landlord and Tenant Act 1985.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/29UQ/LDC/2023/0002
Property
:
[ADDRESS], Tunbridge Wells, Kent, [POSTCODE]
Applicant: [redacted]
[ADDRESS], Tunbridge Wells, Kent, [POSTCODE]
Representative
:
[COUNSEL]
Respondents
:
[redacted] Mrs [NAME] 2 Mrs [COUNSEL] 4 Mrs [COUNSEL] 5
Representative
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
Judge Tildesley OBE
Date and Venue of Hearing
:
Determination on Papers
Date of Decision
:
27 February 2023
DECISION
2 The Application
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was made on 10 January 2023
2. The property is described as a large late Victorian house, divided into flats in 1975. There are five flats but 1 and 3 have been converted into a duplex and have the same owners.
3. The Applicant explained that rain water was leaking through the roof area causing damage to Flat 5. The Applicant had no choice but to instruct a contractor to carry out the works as soon as possible.
4. The Applicant sought dispensation on the grounds of the urgency of the matter and to prevent further damage to Flat 5.
5. On 17 January 2023 the Tribunal directed the application to be heard on the papers unless a party objected within seven days. Further the Applicant was required to serve the application and directions on the Respondents. On 18 January 2023 the Applicant confirmed that it had provided the Respondents with the application and directions.
6. The Tribunal required the Respondents to return a pro-forma to the Tribunal and to the Applicant by 27 January 2023 indicating whether they agreed or disagreed with the Application. The Tribunal received no completed forms from the [NAME].
7. The Tribunal also directed the Applicant to confirm to the Tribunal by 30 January 2023 that no objections have been received from the [NAME]. The Applicant has not confirmed this.
Determination
8. The 1985 Act provides [NAME] with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with [NAME] in a prescribed manner about the qualifying works. If the landlord fails to do this, a [NAME]’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.
9. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then
3 a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
10. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in [COMPANY] v [NAME] and Others [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards.
11. Lord [APPELLANT] in Daejan said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.
12. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the [NAME] would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the [NAME] to identify any relevant prejudice which they claim they might have suffered. If the [NAME] show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the [NAME] fully for that prejudice.
13. The Tribunal now turns to the facts. The Tribunal is satisfied that the works to the works to prevent water ingress in Flat 5 were urgent to prevent further damage to Flat 5. The Tribunal accepts that if the Applicant had to embark on the full statutory consultation process it would add unnecessary delay to the carrying out of the works. The Tribunal takes into account that no [NAME] has objected to the Application.
14. The Tribunal is, therefore, satisfied that the [NAME] would suffer no relevant prejudice if dispensation from consultation was granted.
Decision
15. The Tribunal grants an order dispensing with the consultation requirements in respect of the works to prevent further water ingress to Flat 5.
4 16. The Tribunal directs the Applicant to supply a copy of the decision to the [NAME] and confirm that it has served the decision on them.
5
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Flood Prevention Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Additional Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Chimney Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and necessary.
- There is no relevant prejudice to the leaseholders.
- The landlord can obtain retrospective dispensation if conditions are met.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted an order dispensing with the consultation requirements for urgent repairs to prevent water damage to a flat.
Who was involved?
The landlord and the tenants of a multi-flat building were involved.
How did the court decide, and why?
The court decided to grant the exemption based on the urgency of the repairs and the need to prevent further damage to the property.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 19, 20, and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the repairs and the potential for further damage if the repairs were delayed.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to bypass the consultation process if they can demonstrate the urgency and necessity of the repairs.
What evidence or documents mattered?
Evidence of the urgency of the repairs and the potential for further damage was likely considered by the court.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes over property repairs.
