VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Urgent Roof Repairs Dispensation

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass the usual consultation process for urgent roof repairs to prevent water damage to a flat, as no harm to the tenants was shown.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgent and no prejudice to tenants is shown.

Topics

tenancy disputesurgent repairsconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an order to waive consultation requirements for certain works or long-term agreements if it determines that it is reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent roof repairs to prevent water ingress into a flat.

📜 Headnote Official document

The First-tier Tribunal granted an order dispensing with the consultation requirements under s.20 of the Landlord and Tenant Act 1985 for urgent roof repairs to prevent water ingress into a flat, finding no prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/43UC/LDC/2023/0148

Property

:

33 [ADDRESS], [POSTCODE]

Applicant: [redacted]

:

None

Respondents

:

[redacted] Mrs [NAME] (Flat B) Mr [NAME] & Ms [NAME] (Flat C) [COUNSEL] (Flat D) [COUNSEL] (Flat E)

Representative

:

Type of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

[NAME] and Venue of Hearing

:

Determination on Papers

Date of Decision

:

4 December 2023

DECISION

2 The Application

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 14 November 2023.

2. The property is described as: “2 retail shops with 5 residential flats above.”

3. The Applicant explains that: “There is water ingress into [ADDRESS], [POSTCODE] from a section of the roof of the building which requires urgent repairs. The works are planned to be carried out as soon as we are able to appoint a suitable contractor.

We will inform the [NAME] of quotations we received [sic] from contractors and their advice as to what repairs are required to the roof to resolve the issue of water ingress into Flat D.

We seek dispensation of all the consultation requirements as we would like to carry out the works on an urgent basis as there is water ingress into [ADDRESS], [POSTCODE]. We would like to commence works before the statutory consultation period of 30 days.”

4. Appended to the application were copies of leases relating to Flat A and Flat B, and a list of Respondents.

5. On 15 November 2023 the Tribunal directed that the application would be determined on the papers without a hearing unless a party objected in writing within 7 days. No objections were received.

6. The Tribunal directions stated that neither the question of reasonableness of the works, nor the costs incurred were included in the application, the sole purpose of which is to seek dispensation.

7. The Tribunal required the Respondents to return a pro-forma to the Tribunal and to the Applicant by 24 November 2023 indicating whether they agreed or disagreed with the application.

8. Neither the Tribunal nor the Applicant received any response or objections from the Respondents.

Determination

9. The 1985 Act provides [NAME] with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with [NAME] in a prescribed manner about the qualifying works. If the landlord fails

3 to do this, a [NAME]’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.

10. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

11. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in [COMPANY] v [NAME] and Others [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards.

12. Lord [APPELLANT] in [NAME] said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.

13. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the [NAME] would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the [NAME] to identify any relevant prejudice which they claim they might have suffered. If the [NAME] show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the [NAME] fully for that prejudice.

14. The Tribunal now turns to the facts.

15. The Tribunal is satisfied that it is necessary to carry out remedial works to the roof of the property in order to prevent further water ingress into Flat D. The Tribunal accepts that such work is urgent and, furthermore, the Tribunal accepts the Applicant’s explanation that there is insufficient time to undertake full statutory consultation. The Tribunal takes account of there being no objections from any of the Respondents and no prejudice has been demonstrated or asserted.

4 16. On the evidence before it the Tribunal is therefore satisfied that the [NAME] would suffer no relevant prejudice if dispensation from consultation was granted.

Decision

17. The Tribunal grants an order dispensing with the consultation requirements under S.20 of the Landlord and Tenant Act 1985 in respect of roofing remedial works in order to prevent further water ingress into [ADDRESS], [POSTCODE] on the condition that the Applicant provides a copy of this decision to all [NAME] and confirms to the Tribunal within 7 days that it has done so. As a further condition of dispensation, the Applicant is required, in due course and as proposed by the Applicant in the application, to provide all [NAME] with copies of the quotations and professional advice received in such regard.

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent.
  • No prejudice to tenants is shown.
  • Leaseholders would suffer no relevant prejudice.
  • The works are urgent and necessary.
  • Urgency and necessity of the works.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It allowed the landlord to bypass the usual consultation process for urgent roof repairs.

Who was involved?

The landlord and several tenants of a multi-unit property.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were urgent and no prejudice to the tenants was shown.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA.

What was the argument that mattered most?

The urgency of the repairs and the lack of any objection from the tenants.

Was the decision for or against the person who brought the case?

For the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass the consultation process if the repairs are urgent and no prejudice to tenants is shown.

What evidence or documents mattered?

Evidence showing the urgency of the repairs and the lack of objections from the tenants.

Can a decision like this be appealed?

Yes, but permission to appeal must be sought within 28 days of receiving the decision.

Is it worth getting a solicitor for a case like this?

Yes, it is always recommended to get legal advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.