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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Urgent Lift Repairs Dispensation

Case No.

📌 In brief

The First-tier Tribunal granted permission for a landlord to make urgent repairs to a lift without consulting the a person. The repairs were deemed necessary to ensure an a person could safely leave their a person.

⚖️ Legal holding

Dispensation from consultation requirements may be granted when the urgency of the works prevents undue prejudice to tenants.

Topics

tenancy disputesurgent repairs

Provisions

Landlord and Tenant Act 1985 s.19Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant a determination to waive consultation requirements for qualifying works or agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements due to the urgency of the works, ensuring tenants' access to their flats.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for urgent lift repairs in a residential property in Chichester, West Sussex. The Tribunal held that the works were necessary to enable access to the flats and that leaseholders would suffer no relevant prejudice if dispensation was granted.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/45UD/LDC/2022/0083

Property

:

Stocklund House, St. [ADDRESS] [POSTCODE]

Applicant

:

[redacted]

:

[NAME_2]

Respondents

:

[redacted]

:

[NAME_2] of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member(s)

:

Judge Tildesley OBE

Date and Venue of Hearing

:

Determination on Papers

Date of Decision

:

9 November 2022

DECISION

2 The Application

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 30 September 2022.

2. The property was originally mixed use with offices on the upper floors and retail on the ground floor. The top floor has now been converted to residential use with a penthouse added on the roof. The first floor was currently vacant last used as offices. The ground floor comprised three retail units.

3. The Applicant explained that dispensation was sought in respect of works for the supply and fitting of a new door drive and encoder to the lift.

4. The Applicant stated that the works were urgent because an elderly resident was reliant on the lift, which was deemed unreliable by the lift maintenance company, restricting his ability to leave the flat.

5. The Applicant has served Notices of intention to carry out the works on the leaseholders and have had informal discussions with them. The Applicant has obtained a quotation of £1,480 excluding VAT for the works plus £1,000 excluding VAT per annum for a comprehensive service contract.

6. On 18 October 2022 the Tribunal directed the Applicant to serve the application and directions on the Respondents, which the Applicant confirmed that it had done so on 26 October 2022.

7. The Tribunal required the Respondents to return a pro-forma to the Tribunal and to the Applicant by 1 November 2022 indicating whether they agreed or disagreed with the Application.

8. On 29 October 2022 the leaseholder of Flat 21d returned the pro-forma indicating his agreement to the Application. The other leaseholders did not respond. . Determination

9. The 1985 Act provides leaseholders with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with leaseholders in a prescribed manner about the qualifying works. If the landlord fails to do this, a leaseholder’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.

3 10. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a leaseholder wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

11. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in Daejan Investments Ltd v Benson and Others [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards.

12. Lord Neuberger in Daejan said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.

13. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the leaseholders would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the leaseholders to identify any relevant prejudice which they claim they might have suffered. If the leaseholders show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the leaseholders fully for that prejudice.

14. The Tribunal now turns to the facts. The Tribunal is satisfied that it is necessary to carry out the works as an urgent measure to enable access to the flats. The Tribunal holds that the Applicant could not wait to undertake a full consultation exercise before it carried out the works. The Tribunal observes that no leaseholders have objected to the Application.

15. The Tribunal is, therefore, satisfied that the leaseholders would suffer no relevant prejudice if dispensation from consultation was granted.

4 Decision

16. The Tribunal grants an order dispensing with the consultation requirements in respect of the works to the lift pursuant to section 20ZA of the 1985 Act.

17. The Tribunal directs the Applicant to supply a copy of the decision to the leaseholders and confirm that it has served the decision on them.

5

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works were urgent because a resident relied on the lift, which was deemed unreliable.
  • The applicant had already served notices of intention and held informal discussions with the residents.
  • One resident explicitly agreed to the application for dispensation.
  • The Tribunal was satisfied that the works were necessary as an urgent measure to enable access to the flats.
  • No residents objected to the application for dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to make urgent repairs to the lift without consulting the leaseholders.

Who was involved?

The landlord of a residential property and the leaseholders of flats in the property.

How did the court decide, and why?

The court decided that the landlord could proceed with the repairs urgently without consulting the leaseholders because the works were necessary and there was no relevant prejudice to the leaseholders.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 19, 20, and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was that the works were urgent and necessary to enable an elderly resident to safely leave their flat.

Was the decision for or against the person who brought the case?

The decision was for the landlord who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and necessary.

What evidence or documents mattered?

Evidence of the urgency of the repairs and the need to enable an elderly resident to safely leave their flat mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.