Tribunal Grants £2,480 Lift Repairs Dispensation for Elderly Resident at Stocklund House
📌 In brief
The First-tier Tribunal granted permission for a landlord to make urgent repairs to a lift without consulting the a person. The repairs were deemed necessary to ensure an a person could safely leave their a person.
⚖️ Legal holding
Dispensation from consultation requirements may be granted when the urgency of the works prevents undue prejudice to tenants.
📖 What the law says
The First-tier Tribunal can grant a determination to waive consultation requirements for qualifying works or agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements due to the urgency of the works, ensuring tenants' access to their flats.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent lift repairs in a residential property in Chichester, West Sussex. The Tribunal held that the works were necessary to enable access to the flats and that leaseholders would suffer no relevant prejudice if dispensation was granted.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/45UD/LDC/2022/0083
Property
:
Stocklund House, St. [ADDRESS] [POSTCODE]
Applicant
:
[redacted]
:
[NAME_2]
Respondents
:
[redacted]
:
[NAME_2] of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
Judge Tildesley OBE
Date and Venue of Hearing
:
Determination on Papers
Date of Decision
:
9 November 2022
DECISION
2 The Application
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 30 September 2022.
2. The property was originally mixed use with offices on the upper floors and retail on the ground floor. The top floor has now been converted to residential use with a penthouse added on the roof. The first floor was currently vacant last used as offices. The ground floor comprised three retail units.
3. The Applicant explained that dispensation was sought in respect of works for the supply and fitting of a new door drive and encoder to the lift.
4. The Applicant stated that the works were urgent because an elderly resident was reliant on the lift, which was deemed unreliable by the lift maintenance company, restricting his ability to leave the flat.
5. The Applicant has served Notices of intention to carry out the works on the leaseholders and have had informal discussions with them. The Applicant has obtained a quotation of £1,480 excluding VAT for the works plus £1,000 excluding VAT per annum for a comprehensive service contract.
6. On 18 October 2022 the Tribunal directed the Applicant to serve the application and directions on the Respondents, which the Applicant confirmed that it had done so on 26 October 2022.
7. The Tribunal required the Respondents to return a pro-forma to the Tribunal and to the Applicant by 1 November 2022 indicating whether they agreed or disagreed with the Application.
8. On 29 October 2022 the leaseholder of Flat 21d returned the pro-forma indicating his agreement to the Application. The other leaseholders did not respond. . Determination
9. The 1985 Act provides leaseholders with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with leaseholders in a prescribed manner about the qualifying works. If the landlord fails to do this, a leaseholder’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.
3 10. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a leaseholder wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
11. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in Daejan Investments Ltd v Benson and Others [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards.
12. Lord Neuberger in Daejan said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.
13. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the leaseholders would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the leaseholders to identify any relevant prejudice which they claim they might have suffered. If the leaseholders show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the leaseholders fully for that prejudice.
14. The Tribunal now turns to the facts. The Tribunal is satisfied that it is necessary to carry out the works as an urgent measure to enable access to the flats. The Tribunal holds that the Applicant could not wait to undertake a full consultation exercise before it carried out the works. The Tribunal observes that no leaseholders have objected to the Application.
15. The Tribunal is, therefore, satisfied that the leaseholders would suffer no relevant prejudice if dispensation from consultation was granted.
4 Decision
16. The Tribunal grants an order dispensing with the consultation requirements in respect of the works to the lift pursuant to section 20ZA of the 1985 Act.
17. The Tribunal directs the Applicant to supply a copy of the decision to the leaseholders and confirm that it has served the decision on them.
5
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roofing Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants £9,385 Flat Roof Repair Dispensation in London
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Leak Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants £904.50 Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Gulley Drainage Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Urgent Fire Safety Upgrades Without Leaseholde…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repair Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants £9,000 Emergency Roof Repairs Dispensation in Newcastle
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Chimney Works
- First-tier Tribunal (Property Chamber) Tribunal Grants £8000 Roof Repairs Dispensation in Harrow
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Facade Repairs Dispensation in Tonbridge
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works were urgent because a resident relied on the lift, which was deemed unreliable.
- The applicant had already served notices of intention and held informal discussions with the residents.
- One resident explicitly agreed to the application for dispensation.
- The Tribunal was satisfied that the works were necessary as an urgent measure to enable access to the flats.
- No residents objected to the application for dispensation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent lift repairs.
What was the dispute about?
The dispute was about whether the landlord needed to consult tenants before carrying out urgent lift repairs.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary to enable an elderly resident to safely exit their flat.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency and necessity of the lift repairs to ensure the safety of an elderly resident.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the works are urgent and necessary.
What evidence or documents mattered?
The judgment does not specify the evidence or documents that mattered.
