Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs at a Newcastle property, ensuring timely repairs while considering leaseholder interests.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and there is no significant prejudice to leaseholders.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants regarding certain works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent roof repairs at a Newcastle property, finding the urgency outweighed any prejudice to leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
Case Reference : MAN/00CJ/LDC/2021/0016
Property : 27-[ADDRESS], Quayside, Newcastle upon Tyne [POSTCODE]
Applicant : [redacted] [APPELLANT] : [COMPANY]
Respondents : [redacted] Landlord & Tenant Act 1985 – Section 20ZA
Tribunal Member : Judge L [NAME] of determination : 16 December 2022
Date of Decision : 16 December 2022
_______________________________________________
DECISION ____________________________________
© CROWN COPYRIGHT 2022
FIRST - TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY)
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Application
1. [NAME]) [RESPONDENT] applies to The Tribunal under Section 20ZA of Landlord and Tenant Act 1985 (the Act) for dispensation from the consultation requirements of Section 20 of the Act and the Service Charges (Consultation Requirements)(England) Regulations 2003 (SI 2003/1987) in respect of roof works (the Works) carried out at 27-[ADDRESS], Quayside, Newcastle upon Tyne [POSTCODE](the Property).
2. The Respondents are Leaseholders of Flats at the Property.
Grounds and Submissions
3. The application was received by the Tribunal on 8 March 2021.
4. The Applicant is the [COMPANY] with responsibility for the
building.
5. The Tribunal did not carry out an inspection but understands that the Property is a
4 block building situated on Newcastle Quayside. The highest point being 5 stories.
Each block has its own separate entrance.
6. On 31 March 2021, a Tribunal Judge made directions requiring the service of
documents by the Applicant on each of the Respondents. The directions provided
that in the absence of a request for a hearing the application would be
determined upon the parties’ written submissions.
7. In response to directions the Applicant has provided a statement explaining why the
application was made to the Tribunal together with supporting documents.
8. On 21 January 2021, [NAME] received a phone call from a [NAME]
Director regarding a significant flood coming in from the roof. Video and
photographic evidence was provided, and an emergency call out instructed. HEP
Services attended with a cherry picker on 22nd January 2021 to investigate and
quote.
Carry out curved roofing repairs to upper level on block including apartment
number 44
* Replace box profile sheets (approximately x8)
* Supply and use all appropriate roof flashings/eve drips
* Replace damaged insulation boards
* Use all appropriate waterproof sealings
* Rigid scaffolding to be used
* As requested whilst on site – install pigeon deterrents 9. Discussions were then held with the Directors of [NAME])
[COMPANY] and with HEP building services, once final prices
had been confirmed, instructions were received from the Directors of the
Management Company to proceed with these works immediately. HEP carried out
the roof repairs W/C 8th February 2021 and completed on 24th February 2021. This
included scaffolding which was erected to carry out the repairs. HEP advised
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that at the time it was icy weather conditions and the roof needed de-icing prior to
work commencement.
10. This work was deemed an emergency and was agreed with the full co-operation of
the Directors of the Management Company. The invoice of £9,000.00 (including
VAT) has been paid to HEP Building Services. If [NAME])
[COMPANY] had applied a Section 20 in this matter, then the
consultation process would have lasted a minimum of three months BEFORE any
works could have been organised. Therfore, the necessary steps were taken.
11. The Tribunal did not receive any submissions from a Respondent Leaseholder.
Neither the Applicant nor a Respondent requested a hearing.
12. The Tribunal convened without the parties to make its determination on 16
December 2022.
Law
13. Section 18 of the Act defines “service charge” and “relevant costs”.
14. Section 19 of the Act limits the amount payable by the lessees to the extent that the
charges are reasonably incurred.
15. Section 20 of the Act states:- “Limitation of service charges: consultation requirements
Where this Section applies to any qualifying works…… the relevant contributions of tenants are limited……. Unless the consultation requirements have either:- a. complied with in relation to the works or b. dispensed with in relation to the works by …… a tribunal. This Section applies to qualifying works, if relevant costs incurred on carrying out the works exceed an appropriate amount”.
16. “The appropriate amount” is defined by regulation 6 of The Service Charges
(Consultation Requirements) (England) Regulations 2003 (the Regulations) as
“……. an amount which results in the relevant contribution of any tenant being more
than £250.00.”
17. Section 20ZA(1) of the Act states:- "Where an application is made to a Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works ……..….. the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements."
Tribunal’s Conclusions with Reasons
18. I have determined this matter following a consideration of the Applicant’s case but
without holding a hearing. Rule 31 of the Tribunal Procedure (First-tier Tribunal)
([NAME]) Rules 2013 permits a case to be dealt with in this manner
provided that the parties give their consent (or do not object when a paper
determination is proposed). In this case, the Applicant has given its consent and
the Tribunal has not heard from a Respondent in response to the application.
Moreover, having reviewed the case papers, I am satisfied that this matter is
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indeed suitable to be determined without a hearing. Determining this matter
does not require me to decide disputed questions of fact.
19. It is not necessary to consider at this stage the extent of any service charges
that may result from the works payable under the terms of the Respondents’
leases. If and when such is demanded, and if disputed, it may properly be the
subject of a future application to the Tribunal.
20. Having considered the submission made by the Applicant I accept the urgent nature
of the works. Carrying out a Section 20 exercise would be time consuming and add
to delays to the works.
32. In [COMPANY] v Benson [2013] UKSC 14 it was determined that
a Tribunal, when considering whether to grant dispensation, should consider
whether the tenants would be prejudiced by any failure to comply with the
Consultation Requirements. Balancing the need for urgent action against
dispensing with statutory requirements devised to protect service charge paying
Leaseholders, I conclude that the urgency outweighs any identified prejudice.
Dispensation from consultation requirements does not imply that any resulting
service charge is reasonable.
Order
33. The Applicant is dispensed from complying with the consultation requirements in
respect of the work specified in the application.
[NAME] Tribunal Judge 16 December 2022
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📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Gulley Drainage Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Lift Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Property Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Electrical Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roofing Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Leak Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Remedy Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Call System Upgrade Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Repairs to Building
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
❌ Tends to be rejected
- There is no significant prejudice to leaseholders.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consultation requirements for urgent roof repairs.
Who was involved?
The landlord and residential leaseholders at a Newcastle property.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and there was no significant prejudice to leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements)(England) Regulations 2003.
What was the argument that mattered most?
The urgency of the roof repairs and the lack of significant prejudice to leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to bypass consultation requirements if the works are urgent and there is no significant prejudice to leaseholders.
What evidence or documents mattered?
Evidence of the urgent nature of the repairs and the lack of significant prejudice to leaseholders.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases like this.
