First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass consultation requirements for urgent lift repairs in a residential building. The decision was made because the repairs were deemed necessary for safety and no tenants objected.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and there is no prejudice to the tenants.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it determines that waiving these requirements is reasonable.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements of the Landlord and Tenant Act 1985 for urgent lift repairs in a residential property. The decision was based on the urgency of the repairs and the lack of prejudice to the tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/ 00MS/LDC/2019/0009
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[APPELLANT]
Respondents
:
[redacted]
Representative
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works
Tribunal Member(s)
:
[NAME] of Decision
:
4 April 2019
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the repairs to the lift carried out in February 2019.
In granting dispensation in respect of part of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains a report was received that, following a visit from the [NAME] it was identified that the ropes have disproportionately cut and worn through the main drive sheave. The lift was isolated, the parts ordered and work should be completed within two weeks
3. The Tribunal made [NAME] on 14 February 2019 but the Applicant failed to comply with them. The Tribunal therefore made further [NAME] on 4 March 2019 with amended dates. The [NAME] required the Applicant to send a copy to each [NAME]. Attached to the [NAME] was a form for the [NAME] to return to the Tribunal indicating whether the application was agreed with, whether a written statement was to be sent to the applicant and whether an oral hearing was required.
4. The [NAME] noted that those parties not returning the form and those agreeing to the application would be removed as Respondents
5. Five replies were received all of which agreed with the application. The [NAME] are therefore removed as Respondents as previously indicated.
6. No requests have been received for an oral hearing and the application is therefore determined on the papers received in accordance with Rule 31 of the Tribunal’s procedural rules.
7. The only issue for the Tribunal is if it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
8. The relevant section of the Act reads as follows:
20ZA Consultation requirements: a. (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following
b. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the
3 real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. c. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. d. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. e. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. f. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). g. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. h. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. i. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. j. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence 10. In a letter from [RESPONDENT] dated 28 March 2019 it is explained that the servicing contractor attended on 9 January 2019 to carry out routine servicing of the lift. Due to concerns regarding the safety of the ropes and drive sheath as witnessed by the engineer in attendance the lift was put out of action and the applicant advised to make an application to the Tribunal.
11. A quotation was received on 11 January 2019, photographs received and instructions to proceed given on 16 January 2019.
12. Letters were sent to [NAME] on 21 January 2019 advising of the timescales to bring the lift back into action, the costs quoted and that an application had been made to the Tribunal for dispensation due to the urgency involved.
13. The work was completed on 27 February 2019 and the work invoiced on 5 March 2019.
Determination
14. The works were urgent as it was necessary to bring the lift back into service. No [NAME] has objected, and no evidence has been submitted
4 identifying the type of prejudice referred to in paragraph 9 above. In these circumstances, I am prepared to grant the dispensation required.
15. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the repairs to the lift carried out in February 2019.
16. In granting dispensation in respect of part of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
D [NAME]
4 April 2019
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to External Deck…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Chimney Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Due to Water Ingress
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Structural Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Emergency Permission for Urgent Chimney Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works to Replace Warden …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Chimney Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent.
- There is no identified prejudice to the tenants.
- The works are necessary to reinstate an essential service.
- The works are necessary to remove a potential danger.
❌ Tends to be rejected
- The landlord fails to provide sufficient details of the works and costs.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from the consultation requirements for urgent lift repairs.
Who was involved?
The landlord and the tenants of a residential property.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were urgent and necessary for safety, and no tenants objected.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA.
What was the argument that mattered most?
The urgency of the repairs and the lack of prejudice to the tenants.
Was the decision for or against the person who brought the case?
For the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if their repairs are urgent and necessary for safety.
What evidence or documents mattered?
Letters and reports from the servicing contractor and the lift maintenance contractor.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
