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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass certain consultation requirements for urgent repairs needed to fix water damage in a flat. The repairs were deemed necessary due to health risks posed by black mold.

⚖️ Legal holding

A landlord may obtain dispensation from statutory consultation requirements where the works are urgent and there is no prejudice to a person.

Topics

statutory consultation requirementsdispensation from consultation requirementsurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a landlord to apply to a tribunal for permission to bypass certain consultation requirements related to works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from statutory consultation requirements for urgent repairs to address water ingress.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from statutory consultation requirements for urgent repairs to address water ingress into a flat, posing a health risk. The leaseholders did not object to the application.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AW/LDC/2024/0672 Applicant : [redacted] : [COUNSEL] [NAME] of [APPELLANT] (applicant’s managing agent) Respondents : [redacted] listed in the appendix to the [NAME].

Property : 4,5,6,7 [NAME] [POSTCODE] Tribunal : Judge N O’[NAME] of determination : 28 April 2025

DECISION

Decision of the tribunal 1. [APPELLANT] is substituted as applicant in these proceedings.

2. The Tribunal grants the [NAME] for dispensation from the statutory consultation requirements in respect of the subject works namely repairs to the exterior of 4-7 [NAME] to address water ingress into Flat 5A, 5 [NAME]. The [NAME]

3. By an [NAME] notice dated 5 December 2024 the Applicant’s managing agents applied pursuant to section 20ZA of the Landlord and Tenant Act 1985 (LTA 1985) for dispensation from the statutory consultation requirements in respect of repair works to 4-7 [NAME]. It appears from the lease attached to the [NAME] that 4-7 [NAME] consists of 4 conjoined terraced buildings which have been converted into flats. The [NAME]

indicates that the building is purpose-built although the tribunal assumes that this was in error.

4. The [NAME] names the property manager [APPELLANT] [NAME] as applicant and names [APPELLANT] as the landlord. It appears to the tribunal that the correct Applicant is the [NAME] and that party will be named as applicant in these proceedings. Any objection to [APPELLANT] being named as applicant in these proceedings. should be sent to the tribunal within 14 days of this determination.

5. The works consist of repointing an external wall repairs to 5 [NAME]. In the [NAME] notice the Applicant’s representatives states that the works are urgent because water penetration is causing black mould to form inside Flat 5A of 5 Colville House, posing a potential health hazard. The [NAME] indicates that the cost of the work to be £5274. However the documentation included in the bundle indicates that the quote provided by the applicant’s chosen contractor was a little higher at £5539. The works had been started when the [NAME] was made.

6. By directions dated 9 January 2025 the Tribunal directed that the Applicant should, by 24 January 2025, send to the [NAME] and the residential sub- lessees and any recognised tenants association the [NAME], and a brief statement explaining the reasons for the [NAME] if not already contained in the [NAME], and the directions, by email or post and affix them to a prominent place in the common parts of the property.

7. By email dated 24 January 2025 the Applicant’s managing agent confirmed that they had served the required documentation. They further confirmed by letter dated 13 February 2025 that no response had been received from any of the respondents.

8. The directions provided that if any [NAME] or sublessee objected to the [NAME], he or she should inform the Applicant and the Tribunal by 7 February 2025 with any reply by the Respondent to be filed and served by 13 February 2025. The Tribunal did not receive any objections to the [NAME].

9. The directions provided that the Tribunal would decide the matter on the basis of written representations unless any party requested a hearing. Neither the Applicant nor any of the Respondents have requested a hearing.

10. This determination relates to the works described in the [NAME]. It does not relate to whether or not the cost of the works was payable, reasonable or reasonably incurred.

Legal Framework

10. The Service Charges (Consultation Requirements) (England) Regulations 2003 set out the consultation process which a landlord must follow in respect of works which will result in any individual [NAME] contributing more than £250 towards the cost. In summary they require the Landlord to follow a three-stage process before commencing the works. Firstly the Landlord must send each [NAME] a notice (usually referred to as a stage 1 notice) of intention to carry out the works and give the [NAME] 30 days to respond. Then the Landlord must supply the [NAME] with a statement with least two estimates for the carrying out of the proposed works,and permit a further 30-day period for observations. Then, if the landlord does not contract with a contractor nominated by the [NAME] or does not contract with the contractor who has supplied the lowest estimate, it must serve a further notice explaining why.

11. Section 20ZA of the LTA 1985 provides:

“Where an [NAME] is made to the appropriate tribunal for a determination to dispense with any or all of the consultation requirements in relation to any qualifying works or qualifying long term agreement the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements”.

12. In [COMPANY] v [NAME] and others [2013] UKSC 14 the Supreme Court held that in any [NAME] for dispensation under s20ZA of LTA 1985 the Tribunal should focus on the extent, if any , to which the [NAME] are or would be prejudiced by either paying for inappropriate works or paying more than would be reasonable as a result of the failure by the landlord to comply with the Regulations. The gravity of the landlord’s failing or the reasonableness of its actions are only relevant insofar as they are shown to have caused such prejudice. The evidential burden of identifying relevant prejudice lies on the tenants but once they have raised a credible case of prejudice, the burden is then on the landlord/applicant to rebut it. The Decision 13. The Tribunal determines that it will unconditionally grant the dispensation sought. It appears that the contribution in respect of each flat will just exceed the statutory £250 limit. The lease for the affected flat is attached to the [NAME]. By Clause 3(4) the [NAME] has covenanted to pay 1/19 of 11/12th of the relevant costs. The [NAME] of flat 5A’s share of the cost of these works will be £267.71, assuming that the [NAME] proceeded to instruct its chosen contractor [NAME]. There is no evidence of any prejudice to the Respondents, and none have objected to the [NAME]. The works were urgently required at the time the [NAME] was made.

14. This determination does not affect the rights of the [NAME] to apply for a determination under s27A of the LTA 1985 in respect of the cost of the works, or the cost of these proceedings, save as to the question of compliance with the consultation requirements.

15. The Applicant is reminded that, as stated in paragraph 8 of the directions, it is the responsibility of the Applicant to serve a copy of this decision on all the affected lessees.

Name: Judge N O’[NAME]: 28 April 2025

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are deemed urgent.
  • There is no evidence of prejudice to the leaseholders.
  • The works are necessary to prevent further damage.
  • It is reasonable to dispense from consultation requirements.
  • Emergency repairs can be exempted from consultation if they prevent danger.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from statutory consultation requirements for urgent repairs to address water ingress.

Who was involved?

The landlord applied for dispensation, and the leaseholders were notified of the application.

How did the court decide, and why?

The court decided to grant the dispensation because the works were urgent and there was no evidence of prejudice to the leaseholders.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 Section 20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.

What was the argument that mattered most?

The urgency of the repairs and the lack of any prejudice to the leaseholders were the central arguments.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation from consultation requirements if their repairs are urgent and there is no prejudice to leaseholders.

What evidence or documents mattered?

Evidence of the urgency of the repairs and the lack of any objections from leaseholders mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.