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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs at a property in Edenbridge, Kent. The decision ensures that tenants' rights were not harmed.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if there is no identified prejudice to the tenants.

Topics

tenancy disputesrepair worksconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants regarding certain works or long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent roof repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs at The Albions, Edenbridge, Kent. The Tribunal found no prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/29UK/LDC/2019/0072

Property

:

[ADDRESS] [POSTCODE]

Applicant: [redacted]

[COMPANY]

: [NAME]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works

Tribunal Member(s)

:

[NAME] of Directions

:

4 November 2019

DETERMINATION

The Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 for the works of repair to the roof as referred to in the application.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explains that urgent repairs were required to the roof of the property to prevent water ingress.

3. The Tribunal originally made Directions on 19 September 2019 requiring the Applicant to serve a copy of the application and the Directions on each of the [NAME] and to confirm to the Tribunal by 27 September 2019 that this has been done. Included with the Directions was a form for the [NAME] to complete indicating whether they agreed with or objected to the application. The Directions also noted that [NAME] who agreed with the application or did not return the form would be removed as Respondents.

4. The Applicant was advised that failure to comply would result in the application being struck out without further notice.

5. The applicant failed to comply and the application was struck out on 2 October 2019.

6. Following representations the application was restored on 11 October 2019 with a requirement that the bundle be sent to the Tribunal by 18 October 2019.

7. The Applicant failed to comply and the application was once again struck out.

8. Following representations the application was reinstated on 29 October 2019.

9. No [NAME] responded and the [NAME] have therefore been removed as respondents.

10. There were no requests for an oral hearing and the application is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s procedural rules.

11. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

12. The relevant section of the Act reads as follows:

20ZA Consultation requirements:

3 (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

13. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v Benson. In summary the Supreme Court noted the following

a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

14. The Applicant provided the paginated bundle specified in the Tribunal’s Directions. Pages 1 to 5 comprised section 20 Notices in respect of chimney and render repairs.

15. Once work commenced it was discovered that roof repairs were required as referred to at pages 6 to 8 of the bundle.

4 16. Following approval from 2 Directors a work order was issued on 7 June 2019.

Determination

17. No [NAME] have objected to the application and no prejudice of the type referred to in the [NAME] case referred to above has been identified. In these circumstances I am prepared to grant the dispensation from consultation requested.

18. In accordance with the above, the Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 for the works of repair to the roof as referred to in the application.

19. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

D [NAME]

4 November 2019

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.

Mr [NAME] 4 November 2019

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • There is no identified prejudice to the tenants.
  • It is reasonable to dispense from consultation requirements.
  • The works are urgent and no prejudice to the tenants is shown.
  • The landlord can provide justification under Section 20ZA of the Landlord and Tenant Act 1985.
  • Urgent repairs require dispensation from consultation if it cannot be completed in time.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to bypass consultation requirements for urgent roof repairs.

Who was involved?

The landlord and the tenants of a property in Edenbridge, Kent.

How did the court decide, and why?

The court decided to grant dispensation because no prejudice to the tenants was identified.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA.

What was the argument that mattered most?

The lack of prejudice to the tenants due to the urgent nature of the repairs.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass consultation requirements if there is no prejudice to the tenants.

What evidence or documents mattered?

Evidence showing the urgency of the repairs and the lack of objections from the tenants.

Can a decision like this be appealed?

Yes, a person wishing to appeal must seek permission from the First-tier Tribunal within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.