First-tier Tribunal Grants Dispensation from Consultation Requirements
📌 In brief
The First-tier Tribunal allowed a landlord to bypass certain consultation requirements for an insurance agreement. The decision was based on the interests of the a person and the reasonable nature of the agreement.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if it is reasonable to do so.
📖 What the law says
The First-tier Tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it finds it reasonable to do so. Consultation requirements refer to obligations imposed by the Secretary of State through regulations, which may include providing details to tenants, obtaining estimates, considering tenant proposals, and giving reasons for actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for a Qualifying Long Term Agreement for insurance.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for a Qualifying Long Term Agreement for insurance at Brentford Dock Estate. The Tribunal found it reasonable to dispense with the requirements due to the interests of the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2021
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AT/LDC/2022/0090 HMCTS code (paper, video, audio)
P: PAPERREMOTE Property : [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] (John Antrobus) Respondents : [redacted] on the Estate, as listed in the Schedule attached to the [NAME] :
Type of [NAME] : [NAME] for dispensation from consultation requirements Section 20ZA Landlord and Tenant Act 1985 Tribunal member(s) : JUDGE [NAME] : 10 [ADDRESS] [POSTCODE] Date of decision : 20th July 2022
DECISION AND REASONS
Decision
(1) The requirements of section 20 of the Landlord and Tenant Act 1985 are hereby dispensed with in respect of the Qualifying Long Term Agreement entered into in for insurance cover at the Property, as particularised below.
(2) In granting dispensation in respect of the works, the Tribunal makes no determination as to whether any service charge costs incurred in respect of such insurance are reasonable or payable.
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Reasons
The [NAME]
1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (‘the Act’), for dispensation from the requirements to consult in advance in respect of a Qualifying Long Term Agreement as set out in section 20 of the Act.
Procedural History
2. This has been a remote determination on the papers which has not been objected to by the parties. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because all the issues could be determined on the papers provided.
3. The documents that the Tribunal were referred to were provided in a bundle comprising 161 pages.
4. The Applicant made the [NAME] on 6th May 2022. Directions were given on 27th May 2022, which included a requirement that the Applicant notify the [NAME] of the [NAME] and the Directions. Compliance with this Direction was communicated to the Tribunal by e-mail of 10th June 2022. Compliance took place by delivering the documents on 9th June 2022 by email to 553 [NAME], and hand delivery or first-class post to the remainder. The Applicant was also required to display the documents in a prominent place in the communal areas, and the Tribunal was supplied with photographic confirmation that this had taken place.
5. [NAME] had until 23rd June 2022 to provide any notification to the Tribunal that they opposed the [NAME], and to provide to the Applicant with their written reasons.
6. Of the 3 email responses received from the 591 [NAME], one was fully supportive and neither of the other two opposed the [NAME]. A further written objection dated 22nd June 2022 was received by the Applicant and the Tribunal, which expressed concerns about a 3 year advance payment of premiums resulting in loss of interest for the [NAME], and noted a lack of information concerning offers from other insurers, and claims history.
7. These concerns were addressed on behalf of the Applicant by letter dated 23rd June 2022. There is no 3 year advance payment, and information as to the testing of the market, and the claims history impact on the premium, was also supplied. The Tribunal has not been supplied with any response to this letter.
Facts
3 The Applicant seeks, in effect, retrospective dispensation from the consultation requirements, because the Qualifying Long Term Agreement has already been entered into. A full explanation of why it was considered appropriate to enter into this agreement without compliance with the provisions of section 20, concerning statutory consultation, is set out in the [NAME]’s letter to the [NAME] dated 11th April 2022, appearing at pages 33/34 of the bundle.
8. In short, the [NAME] since 2014 ( [COMPANY]) were initially seeking a 9% uplift in annual premium. After negotiation with the [NAME], it became possible to enter into a 3 year agreement, which would in fact result in an initial 5% reduction in the premium (compared with the previous year) and subsequent potential savings for the 2 further years. The details are helpfully set out on a grid contained within the said letter. The [NAME] had a limited opportunity to accept the offer, and it was deemed in the interests of all [NAME] to do so, given the volatility in the world insurance market.
9. The letter proceeds to explain to the Respondents, the fact that such a contract represents a Qualifying Long Term Agreement for the purposes of the Act, and that a dispensation order will be required from the Tribunal, an [NAME] for which will be made.
The Law
10. Section 20ZA of the Act states that the Tribunal may determine that there should be dispensation from the consultation requirements set out in section 20 of the Act in respect of any qualifying works or qualifying long term agreement when ‘it is satisfied it is reasonable to do so’.
11. In [COMPANY] v Benson [2013] UKSC 14, the Supreme Court set out the following factors to be taken into account:
a) The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b) The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
c) Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d) The Tribunal has power to grant a dispensation as it thinks fit, including on terms, provided that any terms are appropriate.
4
e) The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s [NAME] under section 20ZA (1).
f) The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g) The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h) The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i) Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Decision
12. There has been only been one objection to the entry into the Qualifying Long Term Agreement (in the context of 591 [NAME]), and that objection has been fully responded to promptly on behalf of the Applicant. It seems to the Tribunal that insofar as that objection raised issues of prejudice, the Applicant in its response has rebutted any such prejudice. On the material presently before the Tribunal, it appears reasonable to the Tribunal to dispense with the section 20 consultation requirements, because on the face of it, the opportunity to enter into this Qualifying Long Term Agreement appears to have been in the interests of the Respondents, and may have been lost had the full consultation procedure been embarked upon and completed.
13. In light of the facts, the Tribunal considers it reasonable retrospectively to dispense with the section 20 requirements in respect of the Qualifying Long Term Agreement for insurance referred to in the [NAME], and the Tribunal makes the necessary Dispensation Order.
14. It should be understood by all parties that in so determining, the Tribunal makes no decision on any question in respect of the reasonableness or payability of these relevant costs to be recharged to [NAME] through the service charge. In relation to these matters and quantum generally, it remains open to them to make such [NAME] as they may wish, under section 27A of the Act.
5 Name: Judge Shaw Date: 20th July 2022
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Balcony Repairs Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Ingress Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Roof Repai…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Under Section 20ZA
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation From Consultation Requirements for Carpet Repl…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord demonstrates that consultation would cause undue delay.
- The landlord shows that consultation is unnecessary due to clear communication with tenants.
- The landlord proves that the situation requires immediate action without tenant consultation.
- The landlord establishes that the decision affects only a small number of tenants directly.
- The landlord convinces the court that the consultation process would not change the outcome.
❌ Tends to be rejected
- (No factors extracted as all cases resulted in the same outcome favoring the landlord.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass certain consultation requirements for an insurance agreement.
Who was involved?
The landlord of a residential estate and the leaseholders of the properties.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements given the interests of the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA.
What was the argument that mattered most?
The argument that the agreement was in the best interest of the leaseholders and that the consultation requirements could have been bypassed without causing harm.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation from consultation requirements if it is deemed reasonable and in the interest of the leaseholders.
What evidence or documents mattered?
The evidence included the terms of the insurance agreement and the response from the leaseholders.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
Yes, it is advisable to seek legal advice from a qualified solicitor for such cases.
