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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Exemption From Consultation Requirements for Urgent Lift Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass the usual consultation process with a person for urgent repairs to a lift's drive, provided the repairs were reasonable and no significant harm was done to the a person.

⚖️ Legal holding

It is reasonable to dispense with the consultation requirements under the Landlord and Tenant Act 1985, provided the works are urgent and do not cause significant prejudice to the tenants.

Topics

consultation requirementsurgent repairslift repairs

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an order to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted an order to dispense with the consultation requirements for urgent lift repairs, finding no significant prejudice to tenants.

📜 Headnote Official document

The First-tier Tribunal granted an order dispensing with the consultation requirements under s.20 of the Landlord and Tenant Act 1985 for urgent repairs to the lift's drive, finding that the works were reasonable and no significant prejudice was caused to the leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BE/LDC/2022/0175 Property : [NAME], 40-42 [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] [RESPONDENT]

Respondent : [redacted] 40-42 [ADDRESS], [POSTCODE] as per the attached Appendix Representative : None Type of [NAME] : Section 20ZA Landlord and Tenant Act 1985- To dispense with the requirement to consult [NAME] about the works. Tribunal member(s) : Judge: [NAME] Tribunal Member: [NAME] and venue of hearing : 16 January 2023 decided on the papers at 10 [ADDRESS] [POSTCODE] Date of decision : 16 January 2023

DECISION

2 Decision of the Tribunal: The Tribunal grants an order dispensing with the consultation requirements imposed under s.20 of the Landlord and Tenant Act 1985 in respect of repairs works to replace the drive to the passenger lift in the Property. The [NAME]:

1. The applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) for a dispensation of the consultation requirements imposed under s.20 of the 1985 Act and set out in the Service Charges (Consultation Requirements) (England) Regulations 2003 (the "2003 Regulations") in respect of works to the Property required to replace the a drive in the passenger lift at the Property. Hearing:

2. The parties did not request a hearing and so the matter was dealt with on the papers. Background 3. The Property comprises a building constructed in 2005 comprising 5 storeys above ground and one basement level. There are 15 residential flats with one commercial unit on the ground and basement floor.

4. The Applicant is the [COMPANY] who is represented by the managing agents of the Property.

5. The Applicant claims that the lift is out of service and it has been confirmed by the [NAME], [NAME], that a new drive is required to repair the lift.

Directions:

6. The tribunal issued directions on the 6 October 2022 providing for the [NAME] to be notified of the [NAME] and given an opportunity to respond to the [NAME]. The tribunal received no responses from the [NAME]. Inspection:

7. The Directions issued did not provide for an inspection of the property and no request for an inspection was made by either party. The tribunal did not consider an inspection to be necessary or proportionate to the issue.

3 The Applicant’s Case: 8. The Applicant’s case is set out in the [NAME] and supporting documents.

9. The Applicant has produced a sample copy of the lease relating to the flats at the property.

10. The Applicant has confirmed that they have obtained 3 quotes for the works as follows:

a. [NAME] £6295.00 +vat b. [NAME] £36,000.00 +vat, c. [NAME] £14,666.00 +vat.

11. A copy of the lease dated 25 April 2005 in relation to [NAME] 7 has been produced as a sample lease. The lease requires that the landlord ensures that every lease of any other the [NAME] in the Building is in a similar form as the sample lease and contains similar covenants and similar obligations. On this basis, I am satisfied that although the leases of all the flats in the property might not be identical they will be in a substantially similar form. The sample lease provides for the landlord to maintain, repair and renew inter alia the Lift and to keep it in good and substantial order and repair, and for the [NAME] to contribute towards the cost of such works by way of a service charge as per the provisions of their respective leases.

The Respondent’s Case:

12. The [NAME] and the Directions were sent to the Respondents. The Directions invited representations from the Respondents but no representations have been received. The Law: 13. s. 20 of the 1985 Act provides that: “(1) Where this section applies to any qualifying works………., the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a)complied with in relation to the works or agreement, or (b)dispensed with in relation to the works or agreement by (or on appeal from) a leasehold valuation tribunal.”

14. The effect of s.20 of the 1985 Act is that, the relevant contributions of tenants to service charges in respect of (inter alia) "qualifying works" are limited to an amount prescribed by the 2003 Regulations unless either the relevant consultation requirements have been complied with in relation to

4 those works or the consultation requirements have been dispensed with in relation to the works by (or on appeal from) the tribunal. 15. "Qualifying works" are defined in s.20ZA of the 1985 Act as "works on a building or any other premises", and the amount to which contributions of tenants to service charges in respect of qualifying works is limited (in the absence of compliance with the consultation requirements or dispensation being given) is currently £250 per tenant by virtue of Regulation 6 of the 2003 Regulations. 16. s. 20ZA of the 1985 Act provides: “(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.” 17. Under Section 20ZA(1) of the 1985 Act, "where an [NAME] is made to a ….tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works ... the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements". The basis on which this discretion is to be exercised is not specified. The consultation requirements for qualifying works are set out in Schedule 4 of the Service Charges (Consultation Requirements) (England) Regulations 2003.

The Tribunal’s decision:

18. The Supreme Court’s decision in the case of [COMPANY] v [NAME] and Ors [2013] 1 W.L.R. 854 clarified the Tribunal’s jurisdiction to dispense with the consultation requirements and the principles upon which that jurisdiction should be exercised.

19. The scheme of the provisions is designed to protect the interests of [NAME], and whether it is reasonable to dispense with any particular requirements in an individual case must be considered in relation to the scheme of the provisions and its purpose. The purpose of the consultation requirements is to ensure that [NAME] are protected from paying for works which are not required or inappropriate, or from paying more than would be reasonable in the circumstances.

20. The tribunal needs to consider whether it is reasonable to dispense with the consultation. Bearing in mind the purpose for which the consultation requirements were imposed, the most important consideration being whether any prejudice has been suffered by any leaseholder as a consequence of the failure to consult in terms of a leaseholder’s ability to make observations, nominate a contractor and or respond generally.

5

21. The burden is on the Applicant in seeking a dispensation from the consultation requirements. However the factual burden of identifying some relevant prejudice is on the leaseholder opposing the [NAME] for dispensation. The [NAME] have an obligation to identify what prejudice they have suffered as a result of the lack of consultation.

22. The tribunal having considered the evidence is satisfied that the works are qualifying works to which the provisions of s. 20 of the 1985 Act and the 2003 Regulations apply.

23. The tribunal is satisfied that the works were of an urgent nature given that there is only one lift serving the flats, vulnerable people are residing on the upper floors who require the use of the lift in order to gain access to and from their property and if the works were not undertaken there was a potential of damage to the health and well being of these residents.

24. The tribunal is satisfied that the works are for the benefit of and in the interests of both landlord and [NAME] in the Property. The tribunal noted that none of the [NAME] had objected to the grant of dispensation.

25. The tribunal addressed its mind to any financial prejudice suffered by the [NAME] due to the failure to consult. The tribunal noted that the managing agent had not obtained an independent report from an expert, the [NAME] have not had the chance to nominate a contractor of their choice and the works had not been put out to tender so the tribunal cannot be sure that the cost of the works are reasonable.

26. The tribunal has taken into consideration that the [NAME] have not had the opportunity to be consulted under the 2003 Regulations. However, the works were urgent and the Applicant has taken reasonable steps in the circumstances and time available, to provide the [NAME] with relevant information. On 8 September 2021 a s.20 Notice of Intention was served on the [NAME] and following this a Notice of Estimates was served on 16 September detailing two estimates. The works were carried out on 22 September. In view of the urgent nature of the works and the circumstances under which the works became necessary the tribunal does not consider that the [NAME], in losing an opportunity to make observations and to comment on the works or to nominate a contractor, have suffered any significant relevant prejudice.

27. The tribunal having considered the evidence is satisfied that it is reasonable to dispense with the consultation requirements in this case. In the circumstances, the tribunal makes an order that the consultation requirements are dispensed with respect of the replacement of the drive to the lift

28. This [NAME] relates solely to the granting of dispensation. If, when they are charged, the [NAME] wish to contest the reasonableness of the costs, or otherwise to challenge the charge, then it remains open to them to

6 apply to the Tribunal for a determination of those issues under section 27A of the Landlord and Tenant Act 1985

Name: Judge [NAME]: 16 January 2023

APPENDIX

Unit Leaseholder 01 Mr [NAME] & Ms [NAME].[NAME] 02 [NAME] 03 [NAME] E & Vincent G [NAME] 04 [NAME] & [NAME] 05 [NAME] [NAME] 06 Mr & Mrs [NAME] 07 [NAME] & [NAME] 08 Mr [NAME] & Ms [NAME] 09 Miss [NAME] [NAME] 10 Ms [NAME] 11 Mr [NAME] 12 [NAME] 13 Mr [NAME] [NAME] 14 [COMPANY] 16 [COMPANY]

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Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are reasonable and necessary.
  • There is a high risk of imminent major failure in the property.
  • No significant prejudice is caused to the leaseholders.
  • Works are urgent and necessary.
  • The landlord seeks dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided that the landlord could bypass the usual consultation process with leaseholders for urgent repairs to a lift's drive.

Who was involved?

The landlord and leaseholders of a multi-story building were involved.

How did the court decide, and why?

The court decided that the landlord could bypass the consultation process because the repairs were urgent and reasonable, and no significant prejudice was caused to the leaseholders.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 s.20 and s.20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.

What was the argument that mattered most?

The argument that mattered most was that the repairs were urgent and reasonable, and no significant prejudice was caused to the leaseholders.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass the consultation process if the repairs are urgent and reasonable, and no significant prejudice is caused to the leaseholders.

What evidence or documents mattered?

Evidence of the urgency of the repairs and the reasonable cost of the repairs mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.