First-tier Tribunal Grants Retrospective Dispensation from Consultation Requirements
📌 In brief
In a recent case, a landlord was allowed to bypass the usual consultation requirements for repairs due to the urgent nature of the work and the lack of any objections from the a person. This decision was made by Judge Sarah McKeown of the First-tier Tribunal.
⚖️ Legal holding
A landlord may be granted retrospective dispensation from statutory consultation requirements if it is reasonable to do so.
📖 What the law says
The appropriate tribunal can grant an application to dispense with consultation requirements related to qualifying works or agreements if it finds that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted an a person for retrospective dispensation from statutory consultation requirements under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted an application for retrospective dispensation from statutory consultation requirements under the Landlord and Tenant Act 1985, finding that it was reasonable to do so given the urgency of the works and lack of prejudice to the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AK/LDC/2024/0212 Property : [ADDRESS], [POSTCODE] Applicant : [redacted] : [RESPONDENT] Respondent : [redacted] appendix attached to the [NAME] : None Type of [NAME] : To dispense with the statutory consultation requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal members :
Judge Sarah McKeown
Date of decision : 12 November 2024
DECISION
This has been a remote hearing on the papers. A face-to-face hearing was not held because no-one requested a hearing and all issues could be determined on paper. The documents to which the Tribunal was referred are in an electronic bundle of 118 pages, the contents of which the Tribunal has noted. The decision made is as set out below.
DECISION The Tribunal grants the [NAME] for retrospective dispensation from statutory consultation in respect of the works to rectify a leak (and consequent works) as set out in the [NAME]. This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A of the Act in respect of the reasonableness and/or cost of the qualifying long-term agreement. It is the responsibility of the Applicant to serve a copy of this decision on all Respondents and to display a copy of this decision in a prominent place in all affected Buildings.
The [NAME] are to page numbers in the bundle provided for the hearing.
1. The Applicant seeks (p.1) a determination pursuant to section 20ZA of the Landlord and tenant Act 1985 (“the Act”) for retrospective dispensation from consultation in respect of the works set out below.
2. The Service Charges (Consultation Requirements) Regulations 2003 provide that consultation requirements are triggered if the landlord plans to carry out qualifying works or enter into a qualifying long-term agreement which would result in the contribution of any tenant being more than £250. The cost which is the subject of the [NAME] exceeds this threshold.
3. By directions dated 2 September 2024 (‘the directions”) the Tribunal directed that the applicant had to snend to each of the [NAME] (and any residential sublessees and any [NAME]), by 18 September 2024, by email, hand delivery or first-class post:
(a) Copies of the [NAME] form; (b) A copy of the directions.
4. A copy of the directions were also to be displayed in a prominent place in the common parts of the Property. The Applicant had to confirm that this had been done.
5. The directions provided that [NAME] who oppose the [NAME] had to, by 14 October 2024, complete the reply form and sent to the Applicant and the Tribunal and sent to the Applicant a statement in response with copies of any documents they wished to rely upon. There was also provision for a response from the Applicant.
6. The Tribunal has received no completed form from any [NAME] or sublessee.
7. The directions provided that the Tribunal would decide the matter on the basis of written submissions unless any party requested a hearing. No such request has been made.
The Applicant’s case
8. The Applicant is the Management Company as defined in the original Lease and Lease extension (see below) in a tri-partite Lease.
9. The Applicant states that the Property is a residential purpose-built block of 24 flats, consisting of two floors.
10. It is said that there is a break in the water main underneath one of the flats which was causing additional damage. Access was granted to flat 13 on or about 1 August 2024 and a mould wash was applied to affected areas, but there was a further leak below ground which required the complete wall to be removed in a cupboard and a new main installed to the underground of the fat. A quote for the works was obtained for £6,760 plus VAT (p.45) for the works set out below (total - £8,112). The works were: (a) remove complete wall in cupboard to access base of mains; (b) break open floor throughout flat forming a new channel for as new mains pipe which would lead right out to the outside chamber where a new pipe would be installed and connected, then tested, the floor to be made good and a plaster board installed into the cupboard to replace the old walls; (c) Deep clean of areas.
11. The “Statement to explain reasons for [NAME]) (p.42) states that the [NAME] relates to the urgent repair of damaged water pipes to the flat (believed to be flat 13 having regard to the remainder of the [NAME]). It is said that due to delays regarding alternative accommodation from the [NAME],
the Applicant agreed with the recommendation to seek dispensation so that the remedial work could be done as quickly as possible, to mitigate damage.
12. No consultation had taken place as the Applicant was waiting for confirmation from the [NAME] that the alternative accommodation (to be provided to the occupant(s) of the flat as they would need to be decanted) would be covered due to insufficient funding in the service charge.
13. A letter dated 4 September 2024 (p.14-p.37) was sent to the Respondent informing them that the [NAME] had been made (giving the case number) and providing a copy of the [NAME]. It is said that a copy of the [NAME] form would be placed on the notice board in each block and that if any [NAME] objected to the [NAME], an objection form was to be completed and sent to the Tribunal and the Applicant. The bundle provided to the Tribunal contains photographs of the [NAME] form on a noticeboard (p.38-39).
14. The Applicant confirmed in an email dated 9 September 2024 (p.40) that letters were issued to all [NAME] on the 4 September (via first class post) and email were sent to those for whom the Applicant had email addresses on 6 September 2024 and the notice were placed on notice boards on 5 September 2024.
15. The Applicant emailed one of the [NAME] of Flat 11 (p.105) explaining the s.20 consultation process. It emailed /the [NAME] of Flat 19 on 6 September 2024 (p.107). It emailed the [NAME] of flat 22 on 2 August 2024 (p.109). It emailed the [NAME] of Flat 9 on 6 September 2024 (p.111). It emailed the [NAME] of Flat 1 on 5 August 2024 (p.113). It emailed the [NAME] of Flat 10 on 2 August 2024 (p.116).
16. The Tribunal has seen an original lease (p.47) and a lease extension (p.57). Under the original lease, the Company covenants as set out in the Fifth Schedule, which includes repairing obligations.
The Respondent’s case
17. No respondent objected to the [NAME].
The Law 18. Section 20ZA of the Act, subsection (1) provides: “Where an [NAME] is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements”.
19. The Supreme Court in the case of [COMPANY] v [NAME] and Others [2013] UKSC 14 set out certain principles relevant to section 20ZA. Lord [NAME], having clarified that the purpose of section 19 to 20ZA of the Act was to ensure that tenants are protected from paying for inappropriate works and paying more than would be appropriate, went on to state “it seems to me that the issue on which the [tribunal] should focus when entertaining an [NAME] by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements”.
Determination and Reasons
20. The whole purpose of section 20ZA is to permit a landlord to dispense with the consultation requirements of section 20 of the Act if the tribunal is satisfied that it is reasonable for them to be dispensed with. Such an [NAME] may be made retrospectively, as it has been made here.
21. The Tribunal has taken account of the decision in [COMPANY] v [NAME] and Others in reaching its decision.
22. The [NAME] have been informed of the works and the Tribunal notes the urgency of the works. There is no evidence before the Tribunal that the Respondents were prejudiced by the failure of the Applicant to comply with the consultation requirements.
23. The Tribunal is therefore satisfied that it is reasonable to grant unconditional retrospective dispensation from the consultation requirements of s.20 Landlord and Tenant Act 1985 in regard to the works set out above.
24. The Tribunal make no determination as to whether the cost of the qualifying long-term agreement are reasonable or payable. If any [NAME] wishes to challenge the reasonableness of the costs, then a separate [NAME] under s.27A Landlord and Tenant Act 1985 should be made.
25. It is the responsibility of the Applicant to serve a copy of this decision on all Respondents and to display a copy of this decision in a prominent place in the common parts all relevant Buildings.
Judge Sarah McKeown 12 November 2024
Rights of appeal
If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Scaffolding Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Statutory Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Asbestos Removal Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Electrical Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Costs for RTM Company
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Costs for RTM Company
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Lift Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Hot Water Repai…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Retrospective Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Freeholder Permission for Urgent Door Repair Without Consul…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acted reasonably in seeking dispensation.
- The works were urgent and necessary for health and safety reasons.
- There was no evidence of prejudice to the tenants.
- The landlord sought retrospective dispensation due to reasonable grounds.
- The works were urgent and there were valid safety concerns.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass the usual consultation requirements for repairs.
Who was involved?
The landlord and various leaseholders were involved.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation due to the urgent nature of the repairs and the lack of objections from the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the repairs and the fact that no leaseholders objected to the application.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to bypass consultation requirements if the repairs are urgent and there are no objections from leaseholders.
What evidence or documents mattered?
Evidence of the urgency of the repairs and the lack of objections from leaseholders mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
