First-tier Tribunal Grants Urgent Lift Works Dispensation Without Hearing
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass consultation requirements for urgent lift refurbishment, ensuring no prejudice to tenants.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if the works are urgent and no prejudice to tenants is identified.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it is deemed reasonable to do so. It specifies that 'qualifying works' refer to works on a building or premises, and 'qualifying long term agreement' refers to an agreement lasting over twelve months. The consultation requirements involve providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift refurbishment.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent lift refurbishment, finding no objections and no prejudice to tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00HH/LDC/2022/0001
Property
:
[ADDRESS], [POSTCODE]
Applicant: [redacted]
[COMPANY]
:
[COMPANY] of Application
: To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
[NAME] of Decision
:
3 February 2022 without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the refurbishment of the lift.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is to send a copy of this decision to the lessees
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that the lift is out of service and requires refurbishment. There are elderly persons within the building who are unable to leave without the aid of the lift and this is impacting medical care.
3. The Tribunal made Directions on 6 January 2022 indicating that the Tribunal is satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
4. The Tribunal required the Applicant to send its Directions to the Lessees together with a copy of the Application and a form for the Lessees to complete indicating whether they agreed with or objected to the application. It was indicated that those Lessees who agreed with the application or failed to respond would be removed as Respondents.
5. Three responses were received all agreeing to the application and the Lessees are therefore removed as respondents as indicated above.
6. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were given that no objections had been received.
7. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
8.
The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-
3 term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following;
i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
4 Evidence
10. There being no objections no further information was required of the Applicant above that already submitted with the application.
Decision
11. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
12. Clearly these works are urgent and should not be unduly delayed by the time taken to follow the consultation procedures laid down.
13. No [NAME] has objected to the application and no prejudice of the type referred to in the [NAME] case has been identified.
14. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the refurbishment of the lift.
15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
16. The Applicant is to send a copy of this decision to the lessees
[NAME] 3 February 2022
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to
5 appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Stormdry Application
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Masonry Protection Cream Application
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Mansafe System Installation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Modifications
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Non-Compliant Cladding Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Works Exemption Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Repair Works Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Consultation Dispensation for Major Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works are considered urgent and necessary.
- No identified prejudice to tenants.
- It is reasonable to dispense from consultation requirements.
- Significant property damage or safety standard non-compliance justifies dispensation.
❌ Tends to be rejected
- (No factors listed as all cases favored the claimant)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent lift refurbishment.
Who was involved?
The landlord and the tenants of a property requiring urgent lift refurbishment.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and no prejudice to tenants was identified.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The urgency of the lift refurbishment and the lack of objections from tenants were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also obtain dispensation if their works are urgent and no prejudice to tenants is identified.
What evidence or documents mattered?
Responses from tenants agreeing to the application were crucial.
Can a decision like this be appealed?
Yes, a person wishing to appeal must seek permission to do so within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal matters.
