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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Mansafe System Installation

Case No.

📌 In brief

The Tribunal granted permission to a landlord to bypass certain consultation requirements when installing a safety system called a Mansafe system. This was done to address urgent water leakage problems in a residential property.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if it is reasonable to do so, especially in urgent cases involving significant property damage.

Topics

tenancy disputesconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZATribunal Procedure Rules 2013 rule 6A

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for installing a Mansafe system due to water ingress issues.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements imposed by Section 20 of the Landlord and Tenant Act 1. The decision was made in response to an urgent application to install a Mansafe system to address water ingress issues. The Tribunal found it reasonable to dispense with the consultation requirements given the urgency and potential damage to the property.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/00ML/LDC/2021/0118

Property

:

[ADDRESS], Hove [POSTCODE]

Applicant: [redacted]

:

[APPELLANT]

Respondents

:

[redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

[NAME] of Decision

:

5 January 2022, on the papers without a hearing in accordance with rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.

DECISION

The Tribunal grants dispensation from the remaining consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to install a Mansafe system.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant is to send a copy of this determination to the [NAME].

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. A Notice of Intention has been served and it is for the remaining consultation requirements that dispensation is sought.

2. The Applicant explains that the property is suffering from water ingress from gutters and an overflowing hopper, but it is extremely difficult to access the rear of the building to obtain the access the leaseholders require for the regular clearance of the same. It is now intended to install a Mansafe system for which dispensation is required. The application is urgent as several flats are being damaged by water ingress.

3. The Tribunal made Directions on 22 December 2021 indicating that the Tribunal considered that the application was suitable to be determined on the papers without a hearing in accordance with rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.

4. The Tribunal sent to the Lessee Respondents its Directions together with a copy of the Application and a form to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant and Tribunal.

5. It was indicated that those [NAME] who agreed to the application or failed to respond would be removed as Respondents.

6. No replies were received and as indicated above the [NAME] have therefore been removed as Respondents.

7. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were given that the application remained unchallenged.

8. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

9. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements:

3 Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following;

i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

4 ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

11. The reason for the application is set out in paragraph 2 above. In the absence of any objection from the [NAME] the Applicant has not been required to submit any further evidence and the determination is made on the papers already received.

Determination

12. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements.

13. No objections have been received and therefore no evidence of prejudice as referred to in the Daejan case above has been submitted.

14. In view of the above the Tribunal grants dispensation from the remaining consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to install a Mansafe system.

15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

16. The Applicant is to send a copy of this determination to the [NAME].

D [NAME] [NAME] 5 January 2022

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

5 3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The property was suffering from water damage, making the application urgent.
  • No objections were received from the leaseholders regarding the application.
  • The Tribunal found it reasonable to dispense with the consultation requirements.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements for installing a Mansafe system to address water ingress issues.

Who was involved?

The landlord applied for dispensation, and the lessees were initially respondents but did not object.

How did the court decide, and why?

The court decided to grant dispensation because it was reasonable to do so given the urgent need to prevent further water damage.

Which laws or rules were applied?

Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.

What was the argument that mattered most?

The argument that mattered most was the urgent need to install a Mansafe system to prevent further water damage to the property.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also apply for dispensation if there is an urgent need to address significant property damage.

What evidence or documents mattered?

The evidence of water ingress issues and the difficulty in accessing the rear of the building to clear gutters mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is recommended to get legal advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.