First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs to prevent further damage, based on a a person's report.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if the works are urgent and necessary to prevent further damage.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it is reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines what 'consultation requirements' entail, including providing details of proposed works to tenants and considering their feedback.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs to prevent further damage, as detailed in the Greenward Associates report.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00HN/LDC/2021/0003
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted] [RESPONDENT]
:
[NAME]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
[NAME] of Decision
:
10 March 2021
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to repair the roof above Flat 4 as detailed in the [NAME] report dated 27 October 2021.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explained that there is water ingress to one of the flats. A [NAME]’s report has been obtained and a contractor found who intends to start works in about 3 weeks.
3. The Tribunal made Directions on 6 January 2021 indicating that the Tribunal considered that the application was suitable to be determined on the papers without a hearing in accordance with rule 31 of the Tribunal Procedure Rules 2013 unless a party objected.
4. The Tribunal required the Applicant to send to the Respondents its Directions together with a copy of the Application and a form to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant.
5. It was indicated that if the application was agreed to or no response was received the [NAME] would be removed as Respondents.
6. [NAME] responded all of whom agreed with the application and in accordance with the preceding paragraph have been removed as respondents.
7. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
8. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
9. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following
3 i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
11. The Applicant has supplied a bundle of evidence in support of the application which contains the report from [NAME] detailing the work to be undertaken.
4 Determination
12. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
13. The work is clearly urgent and further damage is likely to result by incurring the inevitable delays by following the S. 20 procedures in full. Competitive tenders were obtained and no objections have been received from the [NAME] and in these circumstances I am prepared to grant the dispensation requested.
14. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to repair the roof above Flat 4 as detailed in the [NAME] report dated 27 October 2021.
15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
D [NAME] [NAME] 10 March 2021
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
5
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to Prevent Water…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Plumbing Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary to prevent further damage.
- There is no prejudice to the tenants.
- Compliance with consultation requirements would cause unnecessary delays.
- The works are necessary for safety reasons.
❌ Tends to be rejected
- (No significant factors identified that went against the claimant in these cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
Who was involved?
The landlord and the tenants of a property in Bournemouth.
How did the court decide, and why?
The court decided to grant dispensation because the work was urgent and further damage was likely if full consultation procedures were followed.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA.
What was the argument that mattered most?
The urgency of the repairs and the potential for further damage if full consultation procedures were followed.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation if they can show the repairs are urgent and necessary.
What evidence or documents mattered?
The surveyor's report detailing the work to be undertaken.
Can a decision like this be appealed?
Yes, but permission to appeal must be sought within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for cases like this.
