Landlord Granted Permission for Urgent Roof Repairs Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to skip the usual consultation process for urgent roof repairs because the work was needed to prevent further damage and to allow a tenant to return to their flat.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if the works are urgent and necessary to prevent further damage.
📖 What the law says
This section allows a tribunal to grant dispensation to a landlord to bypass consultation requirements for certain works or agreements if the tribunal finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord to bypass the consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the landlord to bypass consultation requirements for urgent roof repairs to prevent further damage and allow a tenant to return to their flat.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2022
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CHI/29UL/LDC/2023/0159 Property : [ADDRESS], [POSTCODE] Applicant : [redacted] :
[COUNSEL]
Respondent : [redacted] [RESPONDENT] 2 [NAME] 3 [NAME] 4 [NAME] 5 [NAME] 6
Type of Application : Application for the dispensation of consultation requirements pursuant to S.20ZA of the Landlord and Tenant Act 1985 Tribunal Members : Judge Hugh Lumby Venue : Paper determination Date of Decision : 13h December 2023
DECISION
2 Decision of the Tribunal The Tribunal grants the application for the dispensation of all or any of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985 (Section 20ZA of the same Act). The background to the application 1. [NAME] is a purpose built block of 6 flats. 2. [NAME] has sustained storm damage to the roof on 2 November 2023, which has caused water damage to individual flats, one of which (Flat 6) is currently uninhabitable. Although a temporary solution has been effected, the Applicant wishes to proceed with the works urgently to prevent the risk of any further damage and to allow the [NAME] of Flat 6 to move back in to his flat.
3. The proposed works are described as: - Removal of damaged fibre glass roof covering, laying of new fibre glass roof covering and roof resin, and application of top coat - Removal of water damaged roofing boards and installation of new OSB3 roofing boards - Removal of damaged lead flashing to roof and installation of new lead flashing - Removal of damaged roofing tiles and installation of new tiles - Installation of gutter section to right side of roof - Removal of all rubbish from site.
4. A section 20 consultation process is being conducted by the Applicant, running from 23 November 2023 to 22 December 2023. This has invited the [NAME] to make written observations in relation to the proposed works, including proposing potential contractors for the works. However, the Applicant wishes to obtain dispensation from the consultation process to allow the works to proceed at the earliest opportunity, utilising an [NAME]. That contractor has already carried out the temporary remedial solution to prevent further water ingress.
5. The works are said to be urgent to prevent further damage occurring and to allow the [NAME] of Flat 6 to move back in.
6. Whilst the ongoing consultation has not yet been completed, the [NAME] have been made aware of the application to seek dispensation and two have purportedly responded giving agreement. No objections have been provided to the Tribunal. In addition, the Applicant is controlled by the [NAME] of [NAME]; its board of directors agreed on 22 November 2023 to complete the works at the earliest opportunity and to proceed with an [NAME]. All of the [NAME] of [NAME] are directors of the Applicant.
3 7. By Directions of the Tribunal dated 28 November 2023 it was decided that the application be determined without a hearing, by way of a paper case.
8. The Tribunal did not inspect [NAME] as it considered the documentation and information before it in the set of documents prepared by the Applicant enabled the Tribunal to proceed with this determination.
9. This has been a paper determination which has been consented to by the parties. The documents that were referred to are the Applicant’s application, the six leases provided with it, plus the Tribunal’s Directions dated 28 November 2023, the contents of which has been recorded. The issues 10. The only issue for the Tribunal to decide is whether or not it is reasonable to dispense with the statutory consultation requirements. This application does not concern the issue of whether or not service charges will be reasonable or payable. Law 11. Section 20 of the Landlord and Tenant Act 1985 (as amended) (“the 1985 Act”) and the Service Charges (Consultation Requirements) (England) Regulations 2003 require a landlord planning to undertake major works, where a [NAME] will be required to contribute over £250 towards those works, to consult the [NAME] in a specified form.
12. Should a landlord not comply with the correct consultation procedure, it is possible to obtain dispensation from compliance with these requirements by an application such as this one before the Tribunal. Essentially the Tribunal must be satisfied that it is reasonable to do so.
13. The Applicant seeks dispensation under section 20ZA of the 1985 Act from all the consultation requirements imposed on the landlord by section 20 of the 1985 Act.
14. Section 20ZA relates to consultation requirements and provides as follows: “(1) Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
4 (2) In section 20 and this section— “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. …. (4) In section 20 and this section “the consultation requirements” means requirements prescribed by regulations made by the Secretary of State. (5) Regulations under subsection (4) may in particular include provision requiring the landlord— (a) to provide details of proposed works or agreements to tenants or the recognised tenants’ association representing them, (b) to obtain estimates for proposed works or agreements, (c) to invite tenants or the recognised tenants’ association to propose the names of persons from whom the landlord should try to obtain other estimates, (d) to have regard to observations made by tenants or the recognised tenants’ association in relation to proposed works or agreements and estimates, and (e) to give reasons in prescribed circumstances for carrying out works or entering into agreements.
Findings 7. In the case of [COMPANY] v Benson [2013] UKSC 14, by a majority decision (3-2), the Supreme Court considered the dispensation provisions and set out guidelines as to how they should be applied.
8. The Supreme Court came to the following conclusions: a. The correct legal test on an application to the Tribunal for dispensation is: “Would the flat owners suffer any relevant prejudice, and if so, what relevant prejudice, as a result of the landlord’s failure to comply with the requirements?” b. The purpose of the consultation procedure is to ensure [NAME] are protected from paying for inappropriate works or paying more than would be appropriate. c. In considering applications for dispensation the Tribunal should focus on whether the [NAME] were prejudiced in either respect by the landlord’s failure to comply. d. The Tribunal has the power to grant dispensation on appropriate terms and can impose conditions.
5 e. The factual burden of identifying some relevant prejudice is on the [NAME]. Once they have shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. f. The onus is on the [NAME] to establish: i. what steps they would have taken had the breach not happened and ii. in what way their rights under (b) above have been prejudiced as a consequence.
16.
Accordingly, the Tribunal had to consider whether there was any prejudice that may have arisen out of the conduct of the applicant and whether it was reasonable for the Tribunal to grant dispensation following the guidance set out above. Consideration 17. Having read the evidence and submissions from the Applicant and having considered all of the documents and grounds for making the application provided by the applicants, the Tribunal determines the dispensation issues as follows.
18. The Tribunal is of the view that, taking into account that there have been no comments or objections from the [NAME], it could not find prejudice to any of the [NAME] of [NAME] by the granting of dispensation relating to the urgent works to repair the roof of [NAME].
19. The Applicant believes that the works are urgent to ensure that there is no further damage and to allow the [NAME] of Flat 6 to move back into his flat. On the evidence before it, the Tribunal agrees with this conclusion and believes that it is reasonable to allow dispensation in relation to the subject matter of the application.
20. The Applicant shall be responsible for formally serving a copy of the Tribunal’s decision on the [NAME]. Furthermore, the Applicant shall place a copy of the Tribunal’s decision on dispensation together with an explanation of the [NAME]’ appeal rights on its website (if any) within 7 days of receipt and shall maintain it there for at least 3 months, with a sufficiently prominent link to both on its home page. It should also be posted in a prominent position in the communal areas. In this way, [NAME] who have not returned the reply form may view the Tribunal’s eventual decision on dispensation and their appeal rights.
6
Rights of appeal 1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repair Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Bypass Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Sewage Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Pipe Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
- The works are necessary to prevent further damage.
- No prejudice is found to leaseholders.
- The works are necessary to protect leaseholders' interests.
- The works are necessary to prevent damage to the property.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It allowed the landlord to bypass the consultation process for urgent roof repairs.
Who was involved?
The landlord and the tenants of a multi-flat property.
How did the court decide, and why?
The court decided that the works were urgent and necessary to prevent further damage, allowing the landlord to bypass the consultation process.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.
What was the argument that mattered most?
The urgency of the repairs and the need to prevent further damage were the key arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if the repairs are truly urgent.
What evidence or documents mattered?
Evidence showing the urgency of the repairs and the potential for further damage was important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get a solicitor for a case like this to ensure your rights are protected.
