First-tier Tribunal Grants Urgent Repairs Dispensation Without Consultation
📌 In brief
The First-tier Tribunal granted permission for a landlord to start urgent repairs on communal steps without consulting the a person first. The repairs were deemed necessary due to leaking that affected the use of a bathroom.
⚖️ Legal holding
A landlord may be granted dispensation from consultation requirements if the works are urgent and necessary.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it determines that waiving these requirements is reasonable.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent repairs under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for a landlord seeking to carry out urgent repairs to communal steps. The decision was based on the necessity and urgency of the repairs, as well as the lack of opposition from leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/OOBA/LDC/2020/0008 Property : 18 [ADDRESS] [POSTCODE] Applicant : [redacted] Representative : [COMPANY]. (Agent) Respondents : [redacted] Property Representative : None Type of Application :
S2oZA of the Landlord and Tenant Act 1985 - dispensation of consultation requirements
Tribunal : Mr. [NAME]. [NAME] and venue of Hearing : 10 [ADDRESS] [POSTCODE] Date of Decision : 18 February 2020
DECISION
2 Decision
1. The Tribunal grants dispensation from the requirements on the Applicant to consult the Respondents under S.20ZA of the Landlord and Tenant Act 1985, in respect of the application.
Background
2. The applicant, [APPELLANT]. has through its representative [RESPONDENT].. applied to the Tribunal under S.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for the dispensation from all or any of the consultation requirements contained in S.20 of the Act.
3. The application was dated 3 January 2020. The proposal was that a contract for provision of essential and urgent repairs to the communal front steps to the Property. Their condition was such that they badly affected the use of the bathroom to a flat located underneath. Consultation had not been started as the applicant needed to be able to commence works immediately and not be delayed by the need to complete all stages of the process.
Directions
4. Directions dated 13 January 2020 were issued by Tribunal Judge Naomi Hawkes without an oral hearing. They provided for the Tribunal to determine the application during the week commencing 17 February 2020 and that if an oral hearing were requested by a party it had to by 27 January 2020. It was not requested.
5. They noted that a copy of the application had already provided by the applicant to each [NAME]. There were only 4 [NAME].
6. [NAME] who opposed the application had, until 27 January 2020 to notify the Tribunal with any statement and supporting documentation. The landlord had until 7 February 2020 to provide 3 copies of the bundle to the Tribunal and 1 copy to each [NAME].
Applicant’s Case
7. The Property is described as “…a converted detached house which now has four flats set over four floors.” into 3 flats on 3 floors (including basement). Ground First and Second floors.” There being no evidence to the contrary, the Tribunal assumed that all the residential leases are in essentially the same form.
3 8. The application stated further in box 7 that the “Dispensation Sought” concerned “qualifying works”, being a contract where individual contributions sought would be in excess of £250 from each [NAME].
9. The dispensation sought could be dealt with on paper as at box 9 and otherwise on ‘standard track’, box 10. The works had started. The application was not described as urgent.
10. On page 8 of the Application and under “Grounds for Seeking Dispensation”; “The steps leading to the communal front door have been leaking in to the bathroom below the steps, the leak was not showing itself until; the ceiling in the bathroom collapsed. We had contractors attend and they confirmed the above work is required. We manage(d) to obtain two quotations for this work, unfortunately both were over what we could spend without consulting [NAME]. Although the ceiling within the bathroom below has been boarded up water is still getting through, it is extremely cold in the bathroom and it is almost unuseable.”
11. The Tribunal did not consider that an inspection of the Property would be of assistance and would be a disproportionate burden on the public purse.
Respondents’ Case
12. Of the Respondent [NAME] the Tribunal did not receive any written responses in favour or against any aspect of the dispensation application.
Law
13. S.18 (1) of the Act provides that a service charge is an amount payable by a tenant of a dwelling as part of or in addition to the rent, which is payable for services, repairs, maintenance, improvements or insurance or landlord’s costs of management, and the whole or part of which varies or may vary according to the costs incurred by the landlord. S.20 provides for the limitation of service charges in the event that the statutory consultation requirements are not met. The consultation requirements apply where the works are qualifying works or where a contract is for a period in excess of 12 months. In such cases where timely consultation is inadequate or non-existent, only £250 or £100 respectively can be recovered from a tenant in respect of such works or long-term contracts unless the consultation requirements have either been complied with or dispensed with.
14. Dispensation is dealt with by S.20 ZA of the Act, which provides:- “Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the
4 determination if satisfied that it is reasonable to dispense with the requirements.”
15. The consultation requirements for qualifying works under qualifying long term agreements are set out in Schedule 3 of the Service Charges (Consultation Requirements) (England) Regulations 2003 as follows:-
1(1) The landlord shall give notice in writing of his intention to carry out qualifying works –
(a) to each tenant; and (b) where a recognised tenants’ association represents some or all of the tenants, to the association.
(2) The notice shall –
(a) describe, in general terms, the works proposed to be carried out or specify the place and hours at which a description of the proposed works may be inspected; (b) state the landlord’s reasons for considering it necessary to carry out the proposed works; (c) contain a statement of the total amount of the expenditure estimated by the landlord as likely to be incurred by him on and in connection with the proposed works; (d) invite the making, in writing, of observations in relation to the proposed works or the landlord’s estimated expenditure (e) specify- (i) the address to which such observations may be sent; (ii) that they must be delivered within the relevant period; and (iii) the period on which the relevant period ends.
2(1) where a notice under paragraph 1 specifies a place and hours for inspection-
(a) the place and hours so specified must be reasonable; and (b) a description of the proposed works must be available for inspection, free of charge, at that place and during those hours.
(2) If facilities to enable copies to be taken are not made available at the times at which the description may be inspected, the landlord shall provide to any tenant, on request and free of charge, a copy of the description.
3. Where, within the relevant period, observations are made in relation to the proposed works or the landlord’s estimated expenditure by any tenant or the recognised tenants’ association, the landlord shall have regard to those observations.
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4. Where the landlord receives observations to which (in accordance with paragraph 3) he is required to have regard, he shall, within 21 days of their receipt, by notice in writing to the person by whom the observations were made state his response to the observations.
Decision
19. The scheme of the provisions is designed to protect the interests of tenants. Whether it is reasonable to dispense with any particular requirements in an individual case must be considered in relation to the scheme of the provisions and its purpose.
20. The Tribunal must have a cogent reason for dispensing with the consultation requirements, the purpose of which is that [NAME] who may ultimately pay the bill are fully aware of what works are being proposed, the cost thereof and have the opportunity to nominate contractors.
21. This application is for dispensation from consultation of [NAME] over the selection and appointment of a contractor to the landlord for provision of urgent remedial works to the front steps of the Property. The applicant complied with the Tribunal directions and the Tribunal received no response for or against the proposal.
22. On this basis, the Tribunal is satisfied that it is reasonable to dispense with requirements and determines that those parts of the consultation process under the Act as set out in The Service Charges (Consultation Requirements) (England) Regulations 2003 which have not been complied with may be dispensed with on this occasion.
24. It should be noted that in making its determination of this application, it does not concern the issue of whether any service charge costs are reasonable or indeed payable by the [NAME]. The Tribunal’s determination is limited to this application for dispensation of consultation requirements under [POSTCODE] of the Act.
25. Such costs may be the subject of a separate challenge in a subsequent application brought by a [NAME] at a later date under S.27A of the Landlord and Tenant Act 1985.
[NAME]
18 February 2020
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Additional Works to Roof/Wall
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Boiler Replacement Without Leas…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements Under Landlord…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements for Urgent Wor…
- First-tier Tribunal (Property Chamber) Urgent Balcony Repairs Allowed Without Full Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Boiler Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Bypass Consultation for Urgent Lift Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal granted dispensation because the works were essential and urgent repairs to communal front steps.
- The applicant needed to start the works immediately and could not be delayed by the full consultation process.
- No tenant responded to the application, either in favor or against the dispensation request.
- The tribunal was satisfied that it was reasonable to dispense with the consultation requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to proceed with urgent repairs without consulting the leaseholders.
Who was involved?
The landlord and leaseholders of a property with communal steps requiring urgent repairs.
How did the court decide, and why?
The court decided that the landlord could proceed with repairs without consultation because the works were urgent and necessary.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.
What was the argument that mattered most?
The argument that the repairs were urgent and necessary, and that there was no opposition from leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if the repairs are urgent and necessary.
What evidence or documents mattered?
Evidence of the urgency and necessity of the repairs, and the lack of opposition from leaseholders.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is recommended to seek legal advice from a qualified solicitor for such cases.
