First-tier Tribunal Rejects £1,487.03 Administration Charge
📌 In brief
In this case, a tenant successfully argued that an administration charge of £1,487.03 was not payable because the landlord did not follow the proper procedures for demanding payment. The First-tier Tribunal agreed with the tenant's arguments and ruled in their favour.
⚖️ Legal holding
An administration charge is not payable if the landlord fails to provide a lawful demand accompanied by the required summary of rights and obligations.
📖 Technical summary
The Tribunal ruled that an administration charge of £1,487.03 was not payable due to lack of evidence of a lawful demand.
📜 Headnote Official document
The Tribunal determined that an administration charge of £1,487.03 was not payable because the landlord failed to provide a lawful demand accompanied by the necessary summary of rights and obligations. Judge Robert Latham presided over the case.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AC/LAC/2019/0010 Property : 15 [ADDRESS] [POSTCODE] Applicant : [redacted] Representative : [COUNSEL] Respondent : [redacted] Representative : [NAME] of [NAME] : For the determination of the reasonableness of and the liability to pay an administration charge Tribunal Members : Judge [NAME] and Date of Hearing : 10 [ADDRESS] [POSTCODE] on 25 June 2019 Date of decision : 1 July 2019
DECISION
2
Decisions of the Tribunal (1) The Tribunal determines that the alleged administration fee of £1,487.03 is not payable. (2) The Tribunal makes an order under section 20C of the Landlord and Tenant Act 1985. (3) The Tribunal determines that the Respondent shall pay the Applicant £100 within 28 days of this Decision, in respect of the reimbursement of the tribunal fees paid by the Applicant. The [NAME]
1. By an [NAME] issued on 7 May 2019, the Applicant seeks a determination pursuant to Schedule 11 to the Commonhold and Leasehold Reform Act 2002 (“the Act”) as to whether an administration charge of £1,487.03 for legal fees is payable. The Applicant stated that he was content for a paper determination.
2. On 17 May, the Tribunal gave Directions. The Respondent was directed to serve a Statement of Case setting out the following: “the relevant terms of the lease that enable the administration charge to be made, provide a copy of the demand (including any accompanying paperwork), a copy of the invoice in relation to the costs claimed, and address the grounds for the [NAME] within the [NAME] form together with any other documents on which it wishes to rely in support of its case that the charge is payable and reasonable”.
3. Pursuant to the Directions, the Applicant has filed an extensive bundle of documents which includes the (i) the [NAME] form which sets out the basis of the Applicant’s claim (Tab 1); the Lease (Tab 4); the Respondent’s Statement of Case (at Tabs 3 & 4) and the Applicant’s Statement of Case in Response (Tabs 5 and 6). The Law 4. Schedule 11 of the Act permits a party to apply to this Tribunal to determine the payability and reasonableness of any variable service charge. Paragraph 4 provides that a demand for a payment of an administration charge must be accompanied by a summary of the rights and obligations of tenants in relation to administration charges. The contents of such a notice are prescribed by the Administration Charges (Summary of Rights and Obligations) (England) Regulations 2007 (SI 2007/1258).
3 The Background 5. The Applicant is the lessee of [ADDRESS] [POSTCODE]. He acquired the leasehold interest on 27 November 2014 (see 4.1). He occupies the flat pursuant to a lease dated 18 February 1997 which was varied on 31 October 2001 (Tab 4).
6. The Respondent refers us to Clause 3(20)(c) of the lease whereby the lessee the lessee is prohibited from subletting the flat without the previous written consent of the lessor, such consent not be unreasonably withheld or delayed. The Respondent does not refer us to any provision in the lease whereby an administration charge becomes payable if the lessee is in breach of this term.
7. The Respondent has arranged for the block to be managed by [NAME] (“[NAME]”). [NAME] charge an administration fee of £150 (inc VAT) for any [NAME] for consent. A lessee is required to complete a registration form, provide a copy of the tenancy agreement and pay the fee.
8. The Applicant does not occupy his flat, but sublets it. It seems that in November 2018, [APPELLANT] learnt that there was a new tenant and wrote to the Applicant asking him to make the appropriate [NAME]. On 6 December, [NAME] wrote a further letter stating that they had not received any registration documents and requesting these within 7 days.
9. The Applicant has produced a set of the registration documents at Tab 10. This includes a Tenant Registration Form dated 11 December 2018 and an Assured Shorthold Tenancy Agreement, dated 17 August 2018, granting a term of 24 months. He has also produced an e-mail dated 11 December 2018 sent by [NAME] which enclosed the registration form and tenancy agreement (at 6.1). On 12 December, [NAME] ([NAME]) acknowledged receipt but requested confirmation from the Applicant that Mr [APPELLANT] was authorised to act as his agent.
10. Mr [NAME] states that he had previously sent the documents, but these had not been received by [NAME]. He had telephoned [NAME] on 11 December in response to the letter, dated 6 December. [NAME] confirmed that they had received the fee, apparently paid electronically, but not the documents which had been sent by post.
11. In their Statement of Case ([5] at 3.2), the Respondent assert that no response was received from the Applicant to [APPELLANT] letter of 6 December. Accordingly. The Respondent therefore instructed Solicitors to deal with the unlawful letting.
4 12. Thereafter, two further matters arose, which are not directly relevant to this [NAME]: (i) There was a problem of water penetration affecting Flat 13. The porter first contacted the Applicant about this on 21 November. The Applicant checked the flat and could not identify any cause. It seems that the fault was rather the communal pipework, but the leak could only be identified by drilling a hole through the wall in Flat 15. This occurred on 29 November. In the experience of this Tribunal, it is often difficult to identify the cause of such leaks. It requires the goodwill and cooperation of all parties. (ii) The landlord complained that the tenants were causing a nuisance. It seems that the Applicant has required the tenants to leave and has now sublet the flat to other tenants. He has sought the requisite consent, but the landlord is refusing to process this until the administration charge in dispute is paid.
13. The Tribunal is required to determine the payability and reasonableness of an administration charge of £1,487.03. Despite the Directions, the Respondent has failed to provide either a copy of the demand or the requisite summary of rights and obligations which should have accompanied any such lawful demand.
14. The Respondent has provided two invoices submitted by [RESPONDENT], Solicitors, to the landlords in the sums of £1,044.53 (dated 16 January 2019 at 4.53) and £442.50 (dated 26 March 2019 at 4.55). The Respondent has paid these fees. However, there is nothing before this Tribunal to indicate that the Respondent has issued a lawful demand to the Applicant. The situation rather seems to be that the Respondent is refusing consent to the current sub-letting until the Applicant pays these legal fees. The Tribunal’s Determination 15. The Tribunal is not satisfied that the administration fees of £1,487.03 are payable for the following reasons: (i) The Respondent has adduced no evidence that a lawful demand has been made for the payment of an administration fee of £1,487.03 accompanied by the requisite summary of rights and obligations. The Directions required the Respondent to provide this. (ii) The Respondent has failed to identify the term of the lease that would entitle it to demand the payment of this fee in respect of an alleged breach of covenant. Again, the Directions required the Respondent to identify this.
5 (ii) The Respondent’s case is premised on the assertion that the Applicant failed to respond to [APPELLANT] letter, dated 6 December, and that this failure justified the landlord to escalate the case to solicitors. We are satisfied that the Applicant did respond to this letter (see [9] and [10] above). [NAME] under s.20C and Refund of Fees 16. In the [NAME] form, the Applicant applied for an order under section 20C of the Landlord and Tenant Act 1985. In the light of our findings above, the Tribunal determines that it is just and equitable in the circumstances for an order to be made, so that the Respondent may not pass any of its costs incurred in connection with the proceedings before the tribunal through the service charge.
17. We are also satisfied that the Respondent should refund the Applicant the tribunal fees of £100 which he has paid pursuant to Rule 13(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013. Judge Robert Latham 1 July 2019
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.
6 If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Lease Extension Premium
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Against Landlord’s Unreasonable Charges
- First-tier Tribunal (Property Chamber) Tenant Successful in Withholding Service Charges
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Limitations Against Landlord
- First-tier Tribunal (Property Chamber) Leaseholder wins challenge over unreasonable service charges
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Over Major Works Notification
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Recovery
- First-tier Tribunal (Property Chamber) Tenant Not Liable for Certain Administration Charges Under Her Lease
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges Owed by Tenant
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The administration fee was not payable because the landlord failed to provide a lawful demand accompanied by the required summary of rights and obligations.
- The landlord failed to show any term in the lease that would allow them to demand this specific fee for an alleged breach.
- The landlord was ordered to refund the tenant's tribunal fees.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ruled that an administration charge of £1,487.03 was not payable.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided that the administration charge was not payable because the landlord did not provide a lawful demand with the required summary of rights and obligations.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 Section 20C was applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord failed to provide a lawful demand with the required summary of rights and obligations.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that the landlord follows the proper procedures for demanding payment, including providing a lawful demand with the required summary of rights and obligations.
What evidence or documents mattered?
Evidence and documents that mattered included the lease terms, correspondence between the tenant and landlord, and invoices for legal fees.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes.
