First-Tier Tribunal Rejects Landlord’s Application for Service Charge Dispensation
📌 In brief
In this case, the First-tier Tribunal denied the landlord's request to bypass consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for works costing over £250 per flat. The decision was based on a lack of evidence showing real prejudice to tenants.
⚖️ Legal holding
A landlord cannot obtain dispensation from section 20ZA of the Landlord and Tenant Act 1985 without demonstrating real prejudice to tenants.
📖 What the law says
This section outlines the conditions under which a landlord can apply to a tribunal for permission to bypass consultation requirements related to certain works or long-term agreements. The tribunal can grant this permission if it determines that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal denied dispensation from consultation requirements under the Landlord and Tenant Act for works costing over £250 per flat.
📜 Headnote Official document
The tribunal denied the landlord's request to bypass consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for works costing over £250 per flat. The decision was based on a lack of evidence showing real prejudice to tenants.
📚 Full judgment Official document
OUTCOME: Dismissed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AY/LDC/2023/0212 Property
: [ADDRESS], [POSTCODE] Applicant : [redacted] : [COUNSEL], [COMPANY] (ref H183/3093) Respondents :
[redacted] Queen Representative : In person Type of Application :
For dispensation from the consultation requirements under section 20ZA Landlord & Tenant Act 1985 Tribunal :
Mr [APPELLANT] (Hons) LLM Property Law MA FRICS
Date of Decision : 23rd October 2023 Amended 1st November 2023
DECISION
This has been a remote paper determination, which has been consented to by the parties. A face-to-face hearing was not held because it was not practicable, and no one requested same.
The documents the Tribunal were referred to were in a bundle of some 504 pages and an email [NAME] on behalf of [COMPANY] confirming that a copy of the application and a copy of the directions had been sent to the leaseholders. Additionally, that a copy was placed in the communal hallway in the property.
Decision
(1) The tribunal determines that dispensation should not be granted from the consultation requirements from section 20ZA of the Landlord and Tenant Act 1985 (the Act) in respect of the property The Queen, 45-[ADDRESS]. The application 1. This Application is made by the agent to the freeholder [COMPANY] on behalf of [COMPANY], dated 28th July 2023.
2. The Application seeks dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985.
3. The Application is concerned solely with the question of what consultation if any should be given of the consultation requirements of section 20 of the 1985 for works costing in excess of £250 per flat. It is not concerned with the reasonableness or payability of any service charges which may arise. The determination
4. A written Application was made by the agent for the freeholder [COMPANY]. The case was decided on paper and no appearances were made. The tribunal considered the written bundle of 504 pages, in support of the Application. Background
5. The property, 45-[ADDRESS], was originally a Public House, between 2008 to 2015 referenced to lease dates, the property was converted into basement and ground floor, business premises, with a smaller residential area to no [ADDRESS], and further residential accommodation, to 1st , 2nd , 3rd of [ADDRESS]. There are 15 flats and one commercial premises.
6. The applicant in this case is the freeholder of the property.
7. This application has been issued because, following a report of lack of water pressure, the maintenance engineer attended the site, to find an alarm on the water booster pump set control, The fault referenced pump 2. it was found that pump 2 had failed and caused the electrical breaker to switch off. Pump 1 is working, though complaints of lack of water pressure, are being raised. If pump 1 also fails, given they are of similar age, then there would be no cold-water supply to the flats.
8. The section 20 limit on the property is £3333.33 for Service charge B, for which these works would be covered.
9. The current maintainer [COMPANY] have provided a quote to replace the pump and the control panel, in the sum of £8015 plus VAT.
10. The Application form notes “A section 20 initial notice has been prepared and is being issued on/ dated 31st July 2023, It is due to lapse on the 1st September 2023. This advises the leaseholders, of the issue, the intension to proceed to repair given the risk, the intention to apply for dispensation of consultation, via the tribunal.” 11. The Directions dated 30th August 2023, provided for the freeholder to give a copy of the Application, to each leaseholder, a brief statement to explain the reasons for the Application if not already done so and display a copy of the directions in a prominent place in the common parts of the property, by 8th September 2023. The freeholder should confirm with the tribunal by the 12th September 2023 that this has been done. This was confirmed done by e mail 8th September2023 noting that Direction 1 was complied with on Wednesday 6th September 2023.A further e mail dated 12th September 2023 noted a copy had been placed on the communal notice board.
11. The Directions also note that any leaseholder who opposes the application should by the 22nd September 2023 completes the reply form and return it to the tribunal.
12. The only issue for the tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of section 20 of the 1985 Act. This application does not concern the issue of whether any service charge costs will be reasonable or payable. Documents 13. The applicant has submitted an application form, and e mail of the 8th September confirming that all leaseholders have received a copy of the application form and the directions. The tribunal’s decision 14. The tribunal does grant dispensation under section 20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 for the works set out in the application.
15. We are, aware of the judgment in [COMPANY] v [NAME] [2013] UKSC 14. The application for dispensation is not challenged.
16. The Supreme Court (Lord [NAME] at para 50) accepted that there must be real prejudice to the tenants. Indeed, the Respondents do not oppose the application. It is accepted that we have the power to grant dispensation on such terms as we think fit. However, the Landlord is entitled to decide the identity of the contractors who carry out the work, when they are done, by whom and the amount. The safety net for the Respondents is to be found in sections 19 and 27A of the Landlord and Tenant Act 1985.
17. The tribunal received an email dated 5th September 2023 letter from [NAME], Flat 11, submitting that the freeholders had sufficient time between issuing the notice on 31st July 2023 and 8th September 2023 to obtain a second quote.
18. In a later email of the 7th [NAME], Flat 11, noted that whilst not objecting to the application for dispensation, he was querying why a second quote had not been obtained.
19. The tribunal in considering [NAME] note determines that there has been no objection to the application to dispense with section 20. However, the tribunal acknowledges [NAME] concerns and notes that should any leaseholder wish to challenge the reasonableness or payability of the service charge then a subsequent section 27A application can be made.
21. Accordingly, we find that dispensation should be granted. [NAME] [NAME]: [NAME] [NAME] 23rd October 2023.
Amended 1st November 2023
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-Tier at the Regional Office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
3. If the application is not made within the 28-day time limit, such application must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord's Request for Dispensation Rejected by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tribunal Upholds Service Charge for Major Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Temporary Worker Contracts
- First-tier Tribunal (Property Chamber) Tribunal Cannot Determine Rent Increase Due to Lease Clause
- First-tier Tribunal (Property Chamber) Landlord's Bid to Skip Consultation for Roof Repairs Rejected by Tribunal
- First-tier Tribunal (Property Chamber) Tribunal Upholds Refusal to Vary HMO Licence Due to Non-Compliance with Sta…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Denies Right to Buy for Elderly-Suitable Dwelling
- First-tier Tribunal (Property Chamber) Application to Acquire Right to Manage Premises Dismissed by First-tier Tri…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Dispensation for Sewer Connection Works
- First-tier Tribunal (Property Chamber) Landlord Fails to Obtain Selective Licence, Faces Financial Penalty
- First-tier Tribunal (Property Chamber) Landlord Fails in Bid for Consultation Exemption
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Invalid Rent Increase Notice
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
❌ Tends to be rejected
- The landlord failed to demonstrate real prejudice to tenants.
- The landlord did not follow the consultation process required by section 20 of the Landlord and Tenant Act 1985.
- The landlord could not show that it was reasonable to dispense with consultation requirements.
- The landlord did not obtain a selective license for a property that falls within a local authority's selective licensing scheme.
- The tenant's application for review was outside the Tribunal's jurisdiction.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal denied the landlord's request for dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985.
Who was involved?
The case involved a landlord seeking to bypass consultation requirements and leaseholders who were not directly opposing but concerned about the process.
How did the court decide, and why?
The tribunal decided against granting dispensation because there was no evidence of real prejudice to tenants that would justify bypassing the statutory requirements.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) Regulations 2003 were applied.
What was the argument that mattered most?
The central reasoning was whether there was real prejudice to tenants, which was not demonstrated in this case.
Was the decision for or against the person who brought the case?
The decision was against the landlord.
What does this mean for someone in a similar situation?
Someone seeking dispensation from consultation requirements must demonstrate real prejudice to tenants to have their application granted.
What evidence or documents mattered?
Evidence of real prejudice to tenants would be crucial, but none was provided in this case.
Can a decision like this be appealed?
Yes, an appeal can be made within 28 days to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor for such cases.
