First-tier Tribunal Rules on Service Charges for Window and Door Redecoration
📌 In brief
The First-tier Tribunal ruled that a landlord can charge tenants for redecorating parts of the windows, window sills, and the front door of their flats, but not for the glass in the windows, based on the terms of the a person agreement.
⚖️ Legal holding
Under the Landlord and Tenant Act 1985, the landlord is responsible for repairing and redecorating parts of the windows, window sills, and the front door, whereas the lessee is responsible for the glass in the windows.
📖 Technical summary
The tribunal ruled that certain parts of the windows, window sills, and front doors are the responsibility of the landlord to repair and redecorate, while the glass in the windows remains the lessee's responsibility.
📜 Headnote Official document
The Tribunal ruled that a lessor is entitled to charge service charges for redecorating parts of the windows, window sills, and the front door of the flats, but not for the glass in the windows, according to the terms of the lease. Judge Cohen presided over the case.
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/ooML/LSC/2019/0076
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[NAME] [APPELLANT]
Respondent: [redacted]
:
[RESPONDENT] of Application
:
Determination of service charges
Tribunal Member(s)
:
Judge Cohen
Date and venue of hearing:
Paper determination
Date of Decision
:
2nd December 2019
DECISION
2 The Application 1 The Applicant is the registered owner of a long leasehold interest in [ADDRESS] [POSTCODE]. The Respondent is [NAME]. 2 The Respondent proposes to redecorate the internal surfaces of the windows and entrance doors to the flats in Shawcross House and to charge to the Applicant by way of service charge a proportion of the cost for so doing. Flat 11 is one of the 31 flats that comprise Shawcross House. However, the Applicant disputes the Respondent’s right to charge a proportion of that cost to the Applicant. On 26 July 2019, the Applicant applied to this Tribunal for a ruling under section 27A of the Landlord and Tenant Act 1985 (the Act) as to whether that service charge is payable. The Applicant also seeks orders limiting recovery of the Respondent’s costs in the proceedings under section 20C of the Act and/or paragraph 5 A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002. 3 The Applicant says that on the true meaning of its [NAME], the internal surfaces of the windows and the entrance door to Flat 11 are for the Applicant and not for the Respondent to redecorate. The Respondent says that on the true meaning of the [NAME] the relevant works are its responsibility as [NAME]. 4 A note in the registered title to the [NAME] states that the [NAME] is affected by a deed of variation increasing the term of the [NAME], which itself was dated 12 March 1984. A copy of the deed of variation has not been produced to the Tribunal which has therefore proceeded on the basis that the only change made by the deed of variation was to the term of the [NAME] and that the covenants in the original [NAME] remain unchanged. The [NAME] 5 The [NAME] of Flat 11 is dated 12 March 1984. It contains the following provisions:
3 Recitals
(2) [NAME] is the owner of the freehold property consisting of 31 flats in several buildings Numbers 1 to 31 inclusive “Shawcross House”, 235-[ADDRESS], Brighton East Sussex, which together with the co-parking spaces and the grounds thereof is hereinafter called “the Block” …. (3) In this [NAME] the expression “the Flat” means ALL THAT Flat 11 and being on the first floor of the Block …. (5) The [NAME]’s Proportion referred to in Clauses 3(B) and 4(B)(i) herof shall be 3.5 per cent
Clause 4 The [NAME] hereby covenants with [NAME] and with the owners and lessees of the other Flats … comprised in the Block that the [NAME] will at all times hereafter:- (A)(i) Remedy all defects and keep the interior of the Flat in good and substantial repair and condition … (A)(ii) without prejudice to the generality of Clause 4(a)(i) above the interior of the Flat includes: (a) all walls enclosing the Flat (but in the case of any external wall of the Block only the interior face of such wall and in the case of any dividing wall between the Flat and any other Flat or Flats in the Block only one half of such wall severed vertically) (b) the glass in the windows but excluding all parts of the windows under the window sills and excludes the door to the balcony (if there be one) and excluding the front door of the Flat ….
4 (A)(iii) in the year 1990 and in every subsequent 7 years and in the last 3 months of this demise (howsoever determined) to paint all the insides of the Flat usually or properly to be painted such painting to be done with two coats at least a good oil paint in colours approved by [NAME] and in a workman like manner and in such times to paper grain varnish cleanse and decorate such portions of the interior of the Flat as are wilfully so treated. (B)(i) pay and contribute in manner hereinafter provided the Lessees Proportion as defined in Recital (5) hereof of all monies expended by [NAME] in complying with its covenants in relation to the Block as set forth in Clauses 6(B) and (D) hereof. Clause 6 [NAME] hereby covenants with the [NAME] as follows:- (D) That (subject to the conditions and payment of the [NAME]’s Proportion as hereinbefore provided) [NAME] will:- (D)(i) Remedy all defects and keeping good and substantial repair and condition throughout the term hereby granted the parts of the Block not comprised of the Flat or any of the Flats … in the Block and not the subject of the [NAME]’s covenant in Clause 4(A) hereof or any similar [NAME]’s covenant in any [NAME] of any other Flat … in the Block including without prejudice to the generality of the forgoing:- … (D)(i)(b) The main structure of the Block (including the foundations external walls and balconies) excluding the glass in the windows but including parts of the windows and the window sills of the balcony doors (if any) and the front doors of the Flats. (D)(i)(c) the passages staircases fire escapes (if any) landings entrances and any other parts of the Block enjoyed or used by the [NAME] in common with other lessees or occupiers of the Block.
5 (D)(ii)(a) paint varnish oil or distemper all wood and iron work of the exterior of the Block and all parts of the entrance halls passages stairs landings and any other parts thereof (not comprising any of the Flats in car parking spaces in the Block) which are usually painted varnished oiled or distempered with two coats of good paint varnish oil or distemper as often as [NAME] considers it necessary so to do and to re-render or plaster any walls which are usually plastered or rendered any mark out the car parking spaces and to resurface the same as often as [NAME] considers it necessary so to do. (D)(ii)(b) without prejudice to the terms of clause 60(ii)(a) above the “exterior of the Block” include the exterior of all the moveable and opening parts of the windows and of the balcony doors (if any) and of the front doors of all the Flats and the balconies. The Facts 6 On 13 November 2018 the [NAME] wrote to the Applicant stating first that the flat doors would be painted inside and out, unless a leaseholder requested that the internal face of the door not be painted. Secondly, the agent said that the Respondent was responsible for painting and maintaining all movable parts of the window. However, if any windows did not require repair or painting such works would not be carried out nor charged for. On 20 November 2018 the [NAME] wrote on behalf of the Applicant to the agent disputing that interpretation of the [NAME] and that the Applicant is responsible for painting all inside surfaces of windows and the front door, and the Respondent for repairs only. 7 On 27 March 2019, the [NAME] wrote to the [NAME] enclosing a cheque for £1735.38 which was paid under protest. 8 In a letter dated 17 June 2019, the [NAME] set out detailed arguments as to how the wording of the [NAME] dealing with repairs to the windows might be explained in favour of the Applicant. He added that Clause 4(A)(iii) stated that the internal painting of the flats is the leaseholders’’ responsibility and if this was intended to exclude the window and entrance doors it would say so.
6 9 In letters from solicitors for the Respondent dated 2 May 2019 and 17 September 2019 reliance was placed on Clauses 6(D)(ii)(a) and (b) as to the costs of decorating the exterior of the Block which includes the front doors of all the Flats and also Clauses 4(A)(i) and 6(D)(i)(b) which mirror each other. The Tribunal’s understanding is that the disputed works have not yet been performed. The true meaning of the [NAME] 10 The Applicant contends that the repairing and redecorating of the windows and front doors are for the lessees and not [NAME] to undertake at the lessees’ cost. The Respondent contends that its servicing obligations and service charge rights are as reflected in the works done and the charges raised. 11 The Tribunal has considered the wording of the [NAME] seeking to interpret that wording in accordance with what meaning would be conveyed to a reasonable person having all the background knowledge which would reasonably have been available to the parties in the situation in which they were at the time the [NAME] was granted. In the Tribunal’s judgment, the correct interpretation of the [NAME] is as follows: 11.1 The covenant by the [NAME] to keep the interior of the Flat in good and substantial repair and condition applies to the glass in the windows but does not apply either to all parts of the windows and the window sills or to the front door of the flat 11.2 The covenant by [NAME] to keep in good and substantial repair and condition the parts of the Block not comprised in any flat applies to parts of the windows and the window sills and the front doors of the flats but does not apply to the glass in the windows. 11.3 The items in dispute and the responsibility for each is shown in the following table [NAME] to repair [NAME] to repair Glass in the windows YES No
7 Parts of the windows No YES Window sills No YES Front door of flat No YES 11.4 The Tribunal considered whether in relation to any of these items but especially the front door of the Flat , a distinction could be drawn between the sides of the door internal to the flat and facing externally. That interpretation would have met the concern that a [NAME] might wish to decorate the internal face of the front door rather than have this item in [NAME]’s control. However, the Tribunal has decided that this distinction cannot be drawn for three reasons. First, where the [NAME] wishes to distinguish an external wall and an interior face it does so ( see clause 4 (A)(ii)(a).Secondly, the [NAME] provides for [NAME] to perform repairs to the parts of the windows and window sills within the flat. Access may be required for these works and so the decoration of the door is not the only cause for intrusion upon the [NAME]. Thirdly, it does not follow that a [NAME] would seek to intrude as indicated in the correspondence referred to at paragraph 6 above. 12 The Tribunal considered also whether the general words of Clause 4 (A) (i) or Clause 6(D)(i) overrode the specific wording of Clause 4(A)(ii)(b) and Clause 6(D)(i)(b) respectively. The specific wording in each case was without prejudice to the generality of that general wording. The Tribunal has decided that the wording of the specific wording has the specific effect described in the table and above. The Tribunal also considered the Applicant’ point that clause 4(A)(iii) was a [NAME]’s covenant to paint the interior of the Flat. Therefore painting the windows and door were not service charge items for [NAME] to perform. The difficultly for the Applicant is that “Flat” is a defined terms amd it is the definition of “Flat” that transfers those items from [NAME]’s work to service charge items for [NAME] to perform.
8 The Tribunal’s determination 13 The Respondent is entitled to such sum as relates to the items of work listed above as repair and redecoration to parts of the windows, window sills and the from door of the flats. Repairs to glass in the windows is not be included. 14 There is no evidence as to what reduction should be made to reflect the cost of the glass repairs, if any. A substantial sum has been paid by the Applicant, albeit under protest. 15 The Tribunal will make no further determination in the expectation that figures can be agreed. Costs Applications 16 The Applicant seeks to limit the recovery of costs by the Respondent. The Tribunal takes into account the following: 16.1 The Respondent has been substantially successful 16.2 Clause 6 (D)(v)(b) of the [NAME] allows for solicitors fees to be charged through the service charge including for enforcing performance, observance and compliance. 16.3 The Tribunal determines that the just and equitable outcome is to make no order in relation to either of the Applicant’s applications.
The Tribunal Rights of APPEAL 1 A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
9 2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charge for Balcony Repairs Reasonable
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decision on Service Charge Validity
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charges for Brighton Flats
- First-tier Tribunal (Property Chamber) First-tier Tribunal Validates Freeholder's Service Charge Certification
- First-tier Tribunal (Property Chamber) Service Charges Unpayable Due to Legal Non-Compliance
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Claimant's Request for Holding Deposit Return
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Service Charge Claims
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonable Service Charges
- First-tier Tribunal (Property Chamber) RTM Company Not Entitled to Accrued Uncommitted Service Charges
- First-tier Tribunal (Property Chamber) Tenant Must Contribute to Service Charges for Communal Areas
- First-tier Tribunal (Property Chamber) Tenant's Application for Rent Repayment Order Rejected by First-tier Tribun…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- None of the cases provided show a successful claimant.
❌ Tends to be rejected
- Service charges are dismissed if they do not comply with relevant acts.
- Tenants are required to contribute to service charges for communal areas.
- Invoices and demands for service charges must be reasonable and well-documented.
- Freeholders must provide certificates in accordance with lease terms.
- Service charges are not recoverable if they exceed £2,500 and are deemed unreasonable.
- Interim payments under lease terms require valid invoices and supporting documents.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision determined that a landlord can charge service charges for redecorating parts of the windows, window sills, and the front door of the flats, but not for the glass in the windows.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided based on the interpretation of the lease agreement, determining that certain parts of the windows and doors fall under the landlord's responsibility for redecoration.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument centered around the interpretation of the lease agreement regarding the responsibilities for redecoration.
Was the decision for or against the person who brought the case?
The decision was against the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation should carefully review their lease agreement to understand their responsibilities regarding service charges.
What evidence or documents mattered?
Letters exchanged between the tenant and landlord, as well as the lease agreement, were important.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving lease agreements and service charges.
