First-tier Tribunal Rules Service Charges Not Payable
📌 In brief
The First-tier Tribunal decided that service charges were not payable because they did not follow the terms of the lease. The Tribunal noted that the lease only allows a fixed interim charge and a variable balancing charge based on accounts, and that the demands for service charges did not match these requirements.
⚖️ Legal holding
Service charges cannot be demanded unless they conform to the terms of the lease.
📖 Technical summary
The Tribunal ruled that service charges were not payable according to the lease terms.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) ruled that service charges were not payable as they did not conform to the terms of the lease. The Tribunal found that the lease allowed only a fixed interim charge and a variable balancing charge based on accounts, and that the demands were not in accordance with these terms.
📚 Full judgment Official document
OUTCOME: Dismissed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CHI/00HH/LSC/2021/0066 Property : [ADDRESS], [POSTCODE] Applicant : [redacted] :
[NAME]
Respondent: [redacted] :
Type of application :
Transferred Proceedings from County Court in relation to service charges Tribunal member(s) : Judge D [NAME] of hearing : 9th September 2021 Date of determination : 9th September 2021
DETERMINATION
Background 1. The Applicant seeks, and following a transfer from the County Court the Tribunal is required to make, a determination on liability to pay service charges under section 27A of the Landlord and Tenant Act 1985, and administration charges under schedule 11 of the Commonhold and Leasehold Reform Act 2002 . These are matters within the jurisdiction of the Tribunal.
2. The original proceedings were issued in the County Court under Claim No. H4QZ31E0 and were transferred to the Tribunal by District Judge Eaton Hart by order dated 25 June 2021.
3. The Respondent filed a Defence dated 6 May 2021.
4. On 4th August 2021 directions were issued for determining the claim. The Applicants representative filed a hearing bundle. Hearing
5. The Applicant was represented by Mr [APPELLANT] of [NAME]. Mr [RESPONDENT] was not in attendance.
6. Mr [RESPONDENT] confirmed he had not had any communication with Mr [RESPONDENT]. The Tribunal was satisfied all documents had been sent to the email address given by Mr [RESPONDENT] within his Allocation Questionnaire and that it was happy to proceed.
7. At the start of the hearing Judge Whitney sitting as a County Court judge noted that the correct Claimant should be Park House (Torquay) [APPELLANT] not [NAME]. Mr [APPELLANT] explained that he agreed the correct Claimant should be Park House (Torquay) [APPELLANT].
8. Judge Whitney agreed to amend the name of the Claimant to Park House ([APPELLANT].
9. Mr [NAME] confirmed he was attending as a director of the managing agent [NAME]. Mr [NAME] confirmed he had received no reply to the Scott Schedule he had emailed to the Respondent.
10. Mr [RESPONDENT] confirmed the bundle contained a lease for Flat 7. He did not have a lease for Flat 2 as he had not been provided with one by his client. He explained he had been given service charge apportionments by his client as set out in his witness statement at page 19 of the bundle. He understood that Mr [RESPONDENT] should contribute 17% towards service charges.
11. The Tribunal explained that on its preliminary consideration of the bundle and in particular the lease (pages 20-33) this did not allow the recovery of service charges in the way the demands were made. The lease appears to
allow only a fixed interim charge and then a variable balancing charge based upon accounts. The Tribunal explained they would expect Mr [NAME] to address them on this point.
12. The Tribunal adjourned for a short time to allow Mr [NAME] to consider the lease.
13. Upon resumption Mr [NAME] explained he accepted the lease appeared to allow only a fixed sum of £14 to be collected in advance. However in his view the lease was very out of date and required to be varied. In his submission Mr [RESPONDENT] and other leaseholders had in the past all paid service charges and in his view the demands are reasonable. He did accept they were not in accordance with the lease.
Decision
14. The Tribunal did issue a short oral decision to [NAME] before Judge Whitney, sitting as a Judge of the County Court, determined the claim and associated matters.
15. We had before us no proper evidence as to the apportionment of service charges for the Respondents lease. A copy of the lease for the Respondents flat could have easily been obtained for a modest cost from the Land Registry. Mr [NAME] candidly admitted none of the service charges claimed being the substance of the County Court claim were demanded in accordance with the lease terms.
16. Mr [NAME] may be correct that the lease should be varied. However unless and until it is then in our judgment the terms must be adhered to by the Claimant. We are satisfied that Mr [RESPONDENT] within his defence challenged the service charges. As a Tribunal we must be satisfied that the substance of the claim is legitimate. The proper operation of the service charge mechanism within the lease is fundamental to this.
17. We determine that none of the demands issued being predominantly service charges are properly due and owing by the Respondent. We are satisfied that the lease does not allow an interim charge and so we make no determination as to whether or not the sums are reasonable.
18. Currently we are satisfied that no service charges are payable. It appears certain sums may be demanded as administration charges. Given we find that no service charges are payable we are satisfied that no sums are payable as administration charges.
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Freehold Interest Value at £300
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Tenants in Breach of Lease for Unauthorised Alter…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Excess Works Costs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Exemption for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Tenant Must Get Landlord's Permission Before Adding Structures
- First-tier Tribunal (Property Chamber) First-tier Tribunal Declines to Appoint Manager Due to Lack of Suitable Nom…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Denies Landlord's Request for Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules: Leaseholder Pays for Necessary Air Cooling Repai…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Late Financial Penalty Appeal
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The claimant obtained written consent from the landlord before making changes.
- The landlord was exempted from consulting tenants due to the urgency and necessity of the works.
- The appropriate sum for the freehold interest was determined by expert valuation.
❌ Tends to be rejected
- Service charges were demanded without conforming to the terms of the lease.
- There was no suitable manager nominated by either party.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ruled that service charges were not payable as they did not conform to the lease terms.
Who was involved?
The case involved a tenant and a property management company.
How did the court decide, and why?
The court decided that the service charges were not payable because the lease only allows a fixed interim charge and a variable balancing charge based on accounts, and the demands did not match these requirements.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 s.27A and the Commonhold and Leasehold Reform Act 2002 schedule 11 were applied.
What was the argument that mattered most?
The argument that mattered most was that the service charges were not in accordance with the lease terms.
Was the decision for or against the person who brought the case?
The decision was against the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that their service charge demands conform to the terms of their lease.
What evidence or documents mattered?
The lease and the service charge demands were the key pieces of evidence.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision must seek permission to do so by making a written application to the First-tier Tribunal.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
