First-tier Tribunal Rules Service Charges Not Payable
📌 In brief
The First-tier Tribunal ruled that certain service charges and administration charges were not payable under the lease agreements. The decision was made in favour of the tenants, stating that the landlord could not charge for a person premiums, insurance valuation survey charges, and late payment fees.
⚖️ Legal holding
Service charges and administration charges are not payable if they are not reasonably incurred or permitted under the lease agreement.
📖 Technical summary
The tribunal ruled that certain service charges and administration charges were not payable under the leases.
📜 Headnote Official document
The tribunal determined that certain service charges and administration charges were not payable under the lease agreements. The decision was based on the lack of reasonable incurrence and the absence of provisions allowing for such charges in the leases.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AK/LAC/2020/0011P Property : 14A and 10 [ADDRESS] [POSTCODE] Applicants : [redacted] and [COUNSEL] (leaseholder of 10) Representative : In person Respondent : [redacted] : [COMPANY] of [NAME] :
Liability to pay and/or reasonableness of service charges and administration charges Tribunal Member :
Judge P Korn
Date of Decision : 22nd December 2020
DECISION
Description of hearing
This has been a remote hearing on the papers. The form of remote hearing was P. An oral hearing was not held because the Applicants confirmed that they would be content with a paper determination, the Respondent did not object and the tribunal agrees that it is appropriate to determine the issues on the papers alone. The documents to which I have been referred are in a series of electronic bundles, the contents of which I have noted. The decisions made are described immediately below under the heading “Decisions of the tribunal”.
2 Decisions of the tribunal (A) None of the items challenged by the Applicants are payable. This means that the [NAME] premium, the insurance valuation survey charge and the late payment fee are not payable at all. (B) The tribunal hereby makes an order pursuant to paragraph 5A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002 that the Respondent is not entitled to recover from the Applicants under their leases any costs that it has incurred in connection with these proceedings. (C) Pursuant to paragraph 13(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal orders the Respondent to reimburse to the Applicants the [NAME] fee of £100. Introduction 1. The Applicants seek a determination pursuant to section 27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) as to the payability of certain service charges and a determination pursuant to paragraph 5 of Schedule 11 to the Commonhold and Leasehold Reform Act 2002 (“the 2002 Act”) as to the payability of certain administration charges.
2. The Applicants are both leaseholders of flats in a purpose-built block comprising 8 units. The Respondent is their landlord and [RESPONDENT] is the Respondent’s managing agent. Copies of the Applicants’ respective leases (together “the Leases”) have been provided.
3. The items challenged by the Applicants are as follows:- • [NAME] premium for 2020 of £323.25 per flat • Insurance valuation survey charge of £120.00 per flat • Late payment fee of £45.00 per flat. Applicants’ case 4. The Applicants state that they have been invoiced for a share of the cost of the [NAME] for the 2020 year. The Applicants submit that the Respondent is not entitled to charge [NAME] premiums, as responsibility for [NAME] under each of the Leases rests with the individual leaseholder.
3 5. The Applicants also state that they have each been charged for the cost of an insurance valuation survey but that there is no provision for the cost to be recovered under the terms of the Leases. In the alternative they also argue that the charge is excessive as the cost to the Respondent was only £150 and yet it levied a charge of £120 per flat on all 8 flats.
6. In relation to the late payment fees totalling £45.00, the Applicants state or at least imply that according to their understanding these fees all relate to the late payment of charges which they deny are payable at all. Respondent’s case 7. The Respondent has not made any submissions, nor seemingly has it engaged with this process at all. Tribunal’s analysis [NAME] premiums 8. Under section 27A of the 1985 Act an [NAME] may be made to this tribunal for a determination as to whether a service charge is payable, and under section 18 of the 1985 Act “service charge” is defined to include “an amount payable by a tenant of a dwelling as part of or in addition to the rent … which is payable, directly or indirectly, for services … or insurance”. Under section 19(1) of the 1985 Act, service charge costs are payable “only to the extent that they are reasonably incurred”.
9. Under clause 2(8) of each of the [NAME] (i.e. the relevant Applicant) covenants “to keep the demised premises insured at all times … in the joint names of [NAME] and [NAME] … PROVIDED ALWAYS that if [NAME] shall at any time fail to keep the premises insured as aforesaid [NAME] may do all things necessary to effect or maintain such insurance and any moneys expended by it for that purpose shall be repayable by [NAME] on demand …”.
10. The Applicants are therefore under an obligation to insure their flats, and it is only if they fail to do so that the Respondent can step in and take out insurance and charge the cost to the Applicants. There is no evidence before us that the Respondent has been forced to step in to insure the flats as a result of any failure on the part of one or both of the Applicants to insure them. If that had been the case it would have been a simple matter for the Respondent to raise this objection to the [NAME] and to provide some basic evidence such as copy correspondence in support of that objection. In the absence of any submissions on the part of the Respondent my factual finding is that
4 the Respondent did not levy this charge as a result of being forced to step in to insure these flats as a result of the Applicants having failed to do so.
11. The Leases contain no other obligation on the part of the landlord (i.e. the Respondent) to insure the whole or any part of the building, nor any other right to recover the cost of doing so. It should be noted, though, that the Applicants’ own obligations are limited to insuring the “demised premises”, i.e. their own respective flats. This gives rise to the question as to whether there is adequate provision for the building to be insured as a whole. There may be common parts which are not covered by any individual flat’s policy and/or there may be parts of the structure (such as the roof or the foundations) which are not covered by any individual flat’s policy. It is in all parties’ interests to make sure that the building as a whole is adequately insured and – if it is not – to consider and (if necessary) take legal advice as to what to do about it.
12. However, on the question of whether the [NAME] premiums of £323.25 per flat are payable, the answer is that they are not payable at all as – on the facts of this case – the Respondent has no right under the Leases to charge these sums. Insurance valuation survey charges 13. As with the [NAME] premiums, these charges would constitute service charges rather than administration charges as, on the basis of the information before me, they fit the definition of service charge referred to above.
14. Clause 2(4) of each of the Leases contains what might be termed an informal service charge provision. It obliges [NAME] “to pay and contribute towards a fair proportion of the expenses of maintaining and repairing all paths ways sewers drains watercourses pipes cisterns gutters party walls and other matters used in common by [NAME] and the tenants of the said other maisonettes …”.
15. The above clause is clearly not wide enough to cover the imposition of an insurance valuation survey charge and there are no other provisions in the Leases which could cover such a charge. The Respondent has made no submissions by way of explanation of the rationale behind this charge, and this may well simply be because the Respondent is unable to explain it.
16.
Accordingly, these charges are not payable at all.
5 Late payment fees 17. Under paragraph 1(1) of Schedule 11 to the 2002 Act, an “administration charge” includes “an amount payable by a tenant of a dwelling as part of or in addition to the rent which is payable … in respect of a failure by the tenant to make a payment by the due date …”. Under paragraph 5(1) of Schedule 11 to the 2002 Act, an [NAME] can be made to this tribunal for a determination as to whether an administration charge is payable.
18. The Applicants state that they have each been charged £45.00 by way of late payment fees and their understanding seems to be that all of the late payment fees relate to the late payment of [NAME] premiums and/or insurance valuation survey charges. It was open to the Respondent to make a counter-submission by arguing that some or all of the late payment fees do not relate to these items, but the Respondent has chosen not to engage with this process. We therefore accept, in the absence of any challenge, that all of the late payment fees relate to these items.
19. The Leases do not contain any provision permitting the Respondent to levy late payment fees, but in any event it is not possible to charge a late payment fee in respect of a payment which itself is not lawfully due.
20.
Accordingly, the late payment fees are not payable at all. Costs 21. The Applicants have applied for an order under paragraph 5A of Schedule 11 to the 2002 Act “extinguishing the tenant’s liability to pay a particular administration charge in respect of litigation costs”. In other words, they have applied for an order that the Respondent is not entitled to recover from them direct under the Leases any costs that it has incurred in connection with these proceedings.
22. In this case, the Leases do not contain any provisions which would enable the Respondent to recover such costs, and in any event it is hard to see how the Respondent could have incurred any such costs having not engaged with the process. However, for the avoidance of doubt, as the Applicants have been successful on all matters and the Respondent has not engaged, I hereby make such order.
23. In addition, in the tribunal’s directions it is stated that one of the issues for determination is “whether an order for reimbursement of [NAME]/ hearing fees should be made”. The relevant legislative provision is paragraph 13(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, which reads: “The Tribunal
6 may make an order requiring a party to reimburse to any other party the whole or part of the amount of any fee paid by the other party …”.
24. There has been no hearing, and therefore no hearing fee incurred, but the Applicants have paid an [NAME] fee of £100.00. The Applicants have been successful on all matters and the Respondent has not engaged with this process at all, and therefore it is entirely appropriate in the circumstances to order the Respondent to reimburse to the Applicants the £100.00 [NAME] fee, which I hereby do.
Name:
Judge P Korn
Date:
22nd December 2020
RIGHTS OF APPEAL
A. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) a written [NAME] for permission must be made to the First-tier Tribunal at the regional office dealing with the case.
B. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME].
C. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
D. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins Against Service Charges in First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on service charges and fees
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Landlord's Claim for Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on service charges and fees
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges and Administration Fees Reasonabl…
- First-tier Tribunal (Property Chamber) Tribunal Rejects Management Charges as Unpayable
- First-tier Tribunal (Property Chamber) Service Charges Declared Unpayable Under Lease Terms
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charges and Administration Charges
- First-tier Tribunal (Property Chamber) Leaseholders Win Service Charge Reduction in First-tier Tribunal Case
- First-tier Tribunal (Property Chamber) Tenant Entitled to Valid Service Charge Demands
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord could not charge for insurance premiums because the leases stated that individual leaseholders were responsible for insuring their own flats.
- The landlord did not provide evidence that they were forced to step in and insure the flats due to the leaseholders' failure.
- The leases did not contain any provision allowing the landlord to recover the cost of an insurance valuation survey.
- The landlord did not make any submissions or engage with the tribunal process to explain the charges.
- Late payment fees were not payable because the underlying charges they related to were not lawfully due.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal ruled that certain service charges and administration charges were not payable under the lease agreements.
Who was involved?
The case involved tenants and a landlord, with a managing agent representing the landlord.
How did the court decide, and why?
The court decided that the charges were not payable because they were not reasonably incurred and were not permitted under the lease agreements.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, the Commonhold and Leasehold Reform Act 2002, and the Tribunal Procedure Rules were applied.
What was the argument that mattered most?
The argument that mattered most was that the charges were not reasonably incurred and were not permitted under the lease agreements.
Was the decision for or against the person who brought the case?
The decision was for the tenants who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to challenge unlawful service charges and administration charges under their lease agreements.
What evidence or documents mattered?
Evidence and documents related to the lease agreements and the charges in question mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
