Landlord Allowed to Upgrade Security Without Full Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to replace an old entry-phone system without fully consulting the tenants, due to security concerns and the impracticality of a full consultation process during the pandemic.
⚖️ Legal holding
A landlord may be dispensed from consulting tenants if the current system is inoperative and obsolete, posing a security risk and hindering the proper use of the building.
📖 What the law says
This section allows a tribunal to grant a landlord dispensation from consulting tenants if the tribunal is satisfied that it is reasonable to do so. It specifies that 'qualifying works' refer to works on a building or premises, and 'qualifying long term agreement' refers to an agreement lasting over twelve months. The consultation requirements include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from the requirement to consult tenants regarding the replacement of a communal entry-phone system.
📜 Headnote Official document
The First-tier Tribunal granted a landlord dispensation from consulting tenants for replacing an inoperative entry-phone system, citing security concerns and practicality. The decision was made remotely on the papers due to the pandemic.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AG/LDC/2020/0058 Case type: : P: PAPER REMOTE Property : 9A [ADDRESS] [POSTCODE]. Applicant : [redacted] : [APPELLANT], 179 [ADDRESS] [POSTCODE]. Respondent : [redacted] Mr. B.A. and Ms. [NAME]. [NAME]. [NAME] (Second Floor Flat); Mr. [NAME]. [NAME] and Ms. [NAME]. [NAME] (Third Floor Flat); L’Oreal, T/as [COUNSEL] (Ground Floor Retail Premises). Representative : In person Type of application : For the determination of an application under S.20ZA Landlord and Tenant Act 1985, in relation to dispensation from the requirements to consult under S.20. Tribunal members : Ms. [NAME]. [NAME] of decision : 10 July 2020
DECISION
2 Covid-19 pandemic: description of hearing This has been a remote determination on the papers which has not been objected to by the parties. The form of determination was on the PAPERS (P). A face-to-face hearing was not held because it was not practicable, and all issues could be determined on paper. The documents that I was referred to are in a bundle of 41 pages, the contents of which I have noted. The order made is described at the end of these reasons. Decisions of the tribunal The tribunal GRANTS dispensation from the requirements to consult the respondents in relation to the replacement door entry system works, as described in the application. The application 1. The applicant seeks a determination pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) in respect of works to replace a communal entry-phone system on the grounds that the existing system is inoperative and obsolete. The only available remedy was to replace the system.
2. The applicant says that the system requires replacement as soon as possible, because the respondents are unable to identify callers, and deliveries etc are not being made due to lack of access.
3. The applicant has obtained quotations in relation to the works and has issued the Initial Notice as required under S.20 of the Act, and has also obtained the agreement from the respondents, that they are content for this application to be made and do not oppose it.
4. Directions were issued by the tribunal on 19 May 2020. These required that any of the respondents who opposed the application should write to the tribunal and applicant, setting out their grounds of opposition.
5. No representations have been received by the tribunal or applicant.
6. In those directions the tribunal informed the parties that this application was not to consider whether the costs of carrying out the replacement works were reasonable or payable by the any of the respondents, and their rights under the Act are therefore preserved. Reasons for the tribunal’s decision
3 7. The tribunal considers that the matter of security to the building, and or adequate access is an urgent matter that requires determination, and the lack of an entry-phone facility hinders the proper use of the building and could compromise the safety of the respondents. In the circumstances the tribunal takes the view that it would not be in the respondent’s interest for the full consultation process to be undertaken, and given the agreement of the respondents, finds that the tribunal should exercise its discretion and grant dispensation from the remaining requirements to consult under S.20 so that the works may proceed as quickly as possible. Name: [NAME] [NAME]: 10 July 2020
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Found Guilty of Multiple Lease Breaches
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- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Right to Manage Over Premises
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The current system is considered inoperative and obsolete.
- Works are deemed essential and urgent.
- There are significant safety issues that need addressing.
- The landlord seeks dispensation due to necessary works without objections from leaseholders.
- Compliance with relevant regulations and acts, such as the Commonhold and Leasehold Reform Act.
❌ Tends to be rejected
- The application is made outside the specified time frame, such as after six months.
- The tenant does not follow the covenants and regulations set out in their lease.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant the landlord dispensation from consulting tenants for replacing an old entry-phone system.
Who was involved?
The landlord and several tenants were involved.
How did the court decide, and why?
The court decided to grant dispensation because the old system was inoperative and obsolete, posing a security risk and hindering the proper use of the building.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20ZA and 20 were applied.
What was the argument that mattered most?
The argument that the old system was inoperative and obsolete, and that a full consultation process was impractical due to the pandemic, was crucial.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to obtain dispensation from consulting tenants if there are significant security concerns and the current system is inoperative.
What evidence or documents mattered?
The landlord's evidence regarding the inoperability and obsolescence of the current system was important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving property law.
