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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Exempt from Consultation for Urgent Lift Repairs - First-tier Tribunal Judgment

Case No.

📌 In brief

The First-tier Tribunal ruled that a landlord could bypass consultation requirements for urgent lift repairs at a property in Skipton, considering the health and safety concerns for elderly residents.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the work is urgent and necessary for health and safety reasons.

Topics

Service chargesConsultation requirementsUrgency

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so, particularly when the works are urgent and necessary for health and safety reasons.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent lift repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements to a landlord for urgent lift repairs at a property in Skipton, due to health and safety concerns for elderly residents.

📚 Full judgment Official document

OUTCOME: Allowed

Case Reference : MAN/36UB/LDC/2019/0013

Property : [ADDRESS] [POSTCODE]

Applicant : [redacted] : Mr [NAME]

Respondents : [redacted]

(see Annex A)

Type of Application : Landlord & Tenant Act 1985 – Section 20ZA

Tribunal Members : [NAME] (Tribunal Judge)

Niall Walsh (Deputy Regional Valuer)

Date of determination : 14 May 2019

Date of Decision : 22 May 2019

_______________________________________________

DECISION ____________________________________

© CROWN COPYRIGHT 2019

FIRST - TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY)

2

Application

1. [RESPONDENT] applies to the Tribunal under Section 20ZA of Landlord and Tenant Act 1985 (the Act) for dispensation from the consultation requirements of Section 20 of the Act and the Service Charges (Consultation Requirements) (England) Regulations 2003 (SI 2003/1987) in respect of work to the lift at [ADDRESS] [POSTCODE] the Property.

2. The Respondents are Leaseholders of apartments at the Property.

Grounds and Submissions

3. The application was received by the Tribunal on 23 March 2019.

4. The Applicant is the Management Company, a party to the Leases of the apartments at the Property.

5. On 11 April 2019 Regional Judge Duffy made directions which provided that in the absence of a request for a hearing the application would be determined upon the parties’ written submissions.

6. The Property is a block comprising 12 residential apartments occupying 1st and 2nd floors above retail premises.

7. The Applicant stated in the application form that the work was required to replace traction belts to the lift at the Property following identification during a routine service.

8. Further information provided gives details of the service and that the lift was immediately disabled because of the identified problem. Details of quotations have been provided. A lower quotation from an [NAME] was accepted.

9. The applicant states no formal consultation has been carried out as the work was urgent, residents are mainly elderly with a number having serious mobility issues.

10. The Tribunal did not receive submissions from a Leaseholder in accordance with directions.

11. The Tribunal convened without the parties to make its determination on 14 May 2019.

Law

12. Section 18 of the Act defines “service charge” and “relevant costs”.

13. Section 19 of the Act limits the amount payable by the lessees to the extent that the charges are reasonably incurred.

3 14. Section 20 of the Act states:- “Limitation of service charges: consultation requirements

Where this Section applies to any qualifying works…… the relevant contributions of tenants are limited……. Unless the consultation requirements have either:- a. complied with in relation to the works or b. dispensed with in relation to the works by …… a leasehold valuation tribunal. This Section applies to qualifying works, if relevant costs incurred on carrying out the works exceed an appropriate amount”.

15. “The appropriate amount” is defined by regulation 6 of The Service Charges (Consultation Requirements) (England) Regulations 2003 (the Regulations) as “……. an amount which results in the relevant contribution of any tenant being more than £250.00.”

16. Section 20ZA(1) of the Act states:- "Where an application is made to a Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works ……..….. the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements."

Tribunal’s Conclusions with Reasons

17. We considered the written evidence accompanying the application.

Our conclusions are:-

18. It is not necessary for us to consider at this stage the extent of the service charges that would result from the works payable under the terms of the Respondent’s leases. If and when such is demanded and if disputed, it may properly be the subject of a future application to the Tribunal.

19. We accept from the details of the work undertaken and the obvious consequences of lift failure that it was necessary for it to commence without delay. The lack of repair and service had potential to impact on the health, safety, utility and comfort of occupiers and visitors to the apartments at the Property, more so, bearing in mind the age of occupiers.

20. Although no form of consultation has taken place nor is there evidence that information has been given to the Respondents, we have not identified a specific prejudice to them in the circumstances. Dispensation from consultation requirements does not imply that the resulting service charge is reasonable.

21. We conclude it reasonable in accordance with Section 20ZA(1) of the Act to dispense with the consultation requirements, specified in Section 20 and contained in Service Charges (Consultation Requirements)(England) Regulations 2003 (SI 2003/1987).

22. Nothing in this determination or order shall preclude consideration of whether the Applicant may recover by way of service charge from the Respondents any or all of the cost of the work undertaken or the costs of this application should a reference be received under Section 27A of the Landlord and Tenant Act 1985.

4 Order

23. The Applicant is dispensed from complying with the consultation requirements in respect of the work specified in the application.

[NAME] Tribunal Judge 14 May 2019

5 Annex A

[NAME] [NAME] [NAME] [NAME] [NAME] [NAME] [NAME] & [NAME] & [NAME] of [NAME] & [NAME] & [NAME] [NAME] [NAME] & [NAME] [NAME] [NAME]

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The work was urgent and necessary due to a lift failure that could impact health and safety.
  • Many residents are elderly with mobility issues, making the lift repair critical.
  • The Tribunal did not find any specific harm to the leaseholders from the lack of formal consultation.

❌ Tends to be rejected

  • The leaseholders did not submit any arguments against the application.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to bypass consultation requirements for urgent lift repairs.

Who was involved?

The landlord and leaseholders of apartments at the property were involved.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were urgent and necessary for health and safety reasons.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.

What was the argument that mattered most?

The urgency and necessity of the repairs for health and safety reasons were the most important arguments.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass consultation requirements if their repairs are urgent and necessary for health and safety reasons.

What evidence or documents mattered?

Details of the work undertaken, the immediate disablement of the lift, and the potential impact on health and safety were key pieces of evidence.

Can a decision like this be appealed?

Decisions like this can typically be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to seek advice from a qualified solicitor for cases involving service charges and consultation requirements.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.