Landlord Granted Permission for Urgent Replacement Works Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to replace a communal water heater urgently without consulting tenants because the need was urgent and there was no suggestion of harm to the tenants.
⚖️ Legal holding
A landlord may be granted dispensation to undertake urgent replacement works without consulting tenants if the need is urgent and there is no suggestion of prejudice.
📖 What the law says
This section allows a tribunal to grant dispensation to a landlord to bypass consultation requirements with tenants if the tribunal finds it reasonable to do so. It defines 'qualifying works' as works on a building or premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The consultation requirements can include providing details of proposed works, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord to undertake urgent replacement works without consulting tenants.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the landlord to replace one of the two communal water heaters without consulting tenants, due to the urgent need and absence of prejudice.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BJ/LDC/2022/0237 HMCTS code : P: PAPER REMOTE Property : [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] ([NAME]) Respondents :
[redacted] attached to the [NAME] of [NAME] : Dispensation with Consultation Requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal member :
Judge Robert Latham
Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 1 February 2023 Date of revised decision : 7 February 2023
REVISED DECISION
The Tribunal is exercising our powers under Rule 50 of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 to correct an arithmetical mistake in paragraph 32 of our original decision. The amendments are highlighted in bold.
Judge Robert Latham, 7 February 2023
2
The Tribunal grants this [NAME] to dispense retrospectively with the consultation requirements imposed by section 20 of the Landlord and Tenant Act 1985 without condition in respect of works to replace of one of the two communal water heaters.
Covid-19 pandemic: description of hearing This has been a remote hearing which has not been objected to by the parties. The form of remote hearing was P:PAPER REMOTE. The Directions provided for the [NAME] to be determined on the papers unless any party requested a hearing. No party has requested a hearing. The applicant has filed a bundle in in support of the [NAME]. The [NAME]
1. On 30 November 2022, the Applicant landlord applied for dispensation from the statutory duty to consult in respect of works to one of the two communal water heaters. The Applicant sought dispensation to undertake the urgent replacement of one (out of two) communal water heaters.The engineer had found that the boiler burner bars required replacing. On contacting the manufacturer, this part is now obsolete. [NAME] do not have a suitable model that has replaced the [NAME] R301 water heater. An alternative contractor was appointed for a second opinion but also confirmed that this water heater requires replacement. The maintenance company submitted their quote for replacement. An alternative quote was also obtained. The site was operating with one heater which was not sufficient to provide communal hot water and heating for the whole block. On 29 November, the landlord had served a Notice of Intention on the leaseholders.
2. The [NAME] relates to the following flats at [ADDRESS]: Flats 1-7, [ADDRESS]; Flats 1-7, [ADDRESS]; Flats 8-16 & 17-24, [ADDRESS]; Flats 1-6, [ADDRESS]; and Flats 1-10, [ADDRESS].
3. On 15 December, the Tribunal issued Directions. The Tribunal stated that it would determine the [NAME] on the papers, unless any party requested an oral hearing. No party has done so.
4. By 22 December, the Applicant was directed to send to each of the leaseholders (and any residential sublessees) and to any [COMPANY], by email, hand delivery or first-class post: (i) copies of the [NAME] form (excluding any list of respondents’ names and addresses) unless also sent by the Applicant; (ii) if not already detailed in the [NAME] form, a brief explanation for the reasons for
3 the [NAME] and (iii) a copy of the directions. The Applicant was also directed to display a copy in a prominent position in the common parts of the Property.
5. On 21 December, the Applicant confirmed that it had complied with this Direction. This had been posted to all relevant parties and would be put on their online portal. It would also be posted in the common parts.
6. By 6 January 2023, any leaseholder who opposed the [NAME] was directed to complete a Reply Form which was attached to the Directions and send it both to the Tribunal and to the Applicant. The leaseholder was further directed to send the Applicant a statement in response to the [NAME]. No leaseholder has returned a completed Reply Form opposing the [NAME].
7. On 19 January, the Applicant provided a Bundle of Documents (72 pages) in support of the [NAME]. This includes the lease for the [ADDRESS]. The Applicant has provided two quotations for the proposed works: (i) [NAME], dated 18 November 2022, in the sum of £19,174.82 (inc VAT) and (ii) [NAME] [NAME], dated 12 December 2022, in the sum of £11,560 (no VAT being payable). The Applicant instructed [NAME] [APPELLANT] to proceed with the work which commenced on 12 December. The works are now completed.
8. Section 20ZA (1) of the Act provides: “Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”
9. The only issue which this Tribunal has been required to determine is whether or not it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.
10. The Tribunal is satisfied that it is reasonable to grant dispensation from the statutory consultation requirements. This is justified by the urgent need for the works. There is no suggestion that any prejudice has arisen. In the circumstances, it is appropriate to grant dispensation without any conditions.
11. The Directions make provision for the service of the Tribunal’s decision. The Tribunal will email a copy of its decision to the Applicant. The Applicant is responsible for serving a copy of the Tribunal’s decision on the Respondents.
4
Judge Robert Latham 1 February 2023
Revised: 7 February 2023
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made by e-mail to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants £31,370 Fire Safety Works Dispensation for Oakwood House
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation for Listed Mansion in London
- First-tier Tribunal (Property Chamber) Automatic Gates Installation Dispensed With Due to Urgent Need
- First-tier Tribunal (Property Chamber) Landlord Wins Urgent Roof Repairs Case Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants £5,508 Lift Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants £1,140 Roof Repairs Dispensation for Victorian Terraced Hou…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs Without Conditio…
- First-tier Tribunal (Property Chamber) Tribunal Sets £1,700/month Rent for Assured Tenancy in London
- First-tier Tribunal (Property Chamber) Tribunal Grants £3,972 Dispensation for Urgent Safety Works in London Tenan…
- First-tier Tribunal (Property Chamber) Tribunal sets £1487.50/month rent for assured tenancy in London
- First-tier Tribunal (Property Chamber) Tribunal Sets £368 Service Charge for Flats in London
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord needs to address urgent repairs to ensure resident safety.
- The landlord can adjust rent based on the property's condition and market rates.
- The landlord can bypass statutory consultation if the works are urgent and necessary.
- The landlord is allowed to make service charges as long as they are reasonable.
- The landlord can seek dispensation for urgent fire safety works without prior consultation.
❌ Tends to be rejected
- (No significant factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consultation requirements for urgent works to replace a communal water heater.
What was the dispute about?
The dispute was about whether the landlord could skip the consultation process required by law to replace a communal water heater due to urgent needs.
How did the court decide, and why?
The court decided to grant dispensation from consultation requirements because the replacement of the water heater was urgent and necessary due to the obsolescence of the current model and insufficient heating capacity.
Which laws or rules were applied?
The decision was based on section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that mattered most was the urgent need for the works due to the obsolescence of the current model and insufficient heating capacity.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, allowing the landlord to bypass the consultation process.
What does this mean for someone in a similar situation?
Someone in a similar situation can seek dispensation from consultation requirements if there is an urgent need for works, such as replacing a communal water heater.
What evidence or documents mattered?
The evidence included the necessity of the works due to the obsolescence of the current model and insufficient heating capacity, along with quotes for the proposed works.
