Landlord Granted Permission to Carry Out Urgent Repairs Without Consultation
📌 In brief
The First-tier Tribunal allowed the landlord to carry out urgent repairs on a property in Chester without consulting the leaseholders, as no prejudice was identified by the leaseholders.
⚖️ Legal holding
A landlord may be granted dispensation to proceed with necessary repairs without consulting leaseholders if there is no relevant prejudice identified by the leaseholders.
📖 What the law says
This section allows a tribunal to grant dispensation to a landlord to bypass consultation requirements with leaseholders if the tribunal finds it reasonable to do so. The consultation requirements can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation to the landlord to proceed with necessary repairs without consulting the leaseholders.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the landlord to dispense with the requirement to consult with the leaseholders on the works to a property in Chester, due to the lack of relevant prejudice identified by the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
1
Case reference : MAN/13UB/LDC/2024/0617
Property
: 1-3 [APPELLANT], Chester [POSTCODE]
Applicant: [redacted]
Applicant’s : [COUNSEL] – [APPELLANT]
Respondents : [redacted]
: Landlord & Tenant Act 1985 - Section 20ZA Application
Tribunal
: Mr [NAME] Members
Mr [NAME] of Paper : 06 May 2025 Determination
_________________________________________________________
DECISION _________________________________________________________
Ⓒ CROWN COPYRIGHT 2025
FIRST-TIER TRIBUNAL PROPERTY CHAMBER RESIDENTIAL PROPERTY
2 DECISION
1. Pursuant to section 20ZA of the Landlord and Tenant Act 1985 the tribunal makes a determination to dispense with the requirement to consult with the Respondents on the works to 1-3 [APPELLANT], Chester [POSTCODE] described in Schedule 1.
REASONS The Application 2. The application (‘the Application’) was made on 22 November 2024 by [APPELLANT[COMPANY] (‘the Applicant’). It seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 (‘the Act’) in relation to the statutory consultation requirements prescribed by section 20.
3. Dispensation is sought for the re-rendering and re-pointing of the front elevation (‘the Works’).
4. The Works are to be carried out to 1-3 [APPELLANT], Chester [POSTCODE] (‘[NAME]’), comprising 5 self-contained residential flats converted from two houses. The Applicant is the management company of [NAME] and the Respondents are the leaseholders of the 5 flats. The leases provided evidence a lease term of 999 years (less 10 days) from and including 11 January 1993, except for Flat 3C which has a lease term of 999 years (less 10 days) from and including 01 January 2002.
5. The Applicant’s statement of case avers that: The front east elevation is not currently watertight and causing severe ingress into the building. The management company has identified a serious water ingress defect to the front of the building causing damp and mould within Flat 1B. An Environmental Health Officer Ms [NAME] of Cheshire West and Cheshire Local Authority has inspected the building and identified that Flat 1B is suffering water ingress, because the render to the external front east elevation is not watertight and contains cracks and requires immediate replacement. Further, the window frames are defective requiring water ingress. The effect of those defects is internal penetrating damp and mould growth particularly severe to Flat 1B but affecting all the properties in the building and the current mould and damp is causing Flat 1B to be at risk of being unfit for human habitation without immediate repair.
6. The Application seeks dispensation for the works detailed in Schedule 1.
7. Directions in the present case were issued on 21 March 2025. The Applicant submitted a bundle of papers including a statement of case and supporting documents. None of the Respondents submitted a statement to the tribunal opposing the Application and the Applicant has confirmed that none of the Respondents has submitted any objections to the Application directly to itself.
8. The Applicant indicated that it would be content with a determination on the papers. The tribunal considered this to be appropriate because none of the Respondents opposed the Application, neither party had requested a hearing and because there was
3 sufficient information before the tribunal to reach a decision. It was unnecessary to conduct an inspection of [NAME] in view of the matters in issue.
The Law 9. Extracts from sections 20 and 20ZA of the Act are reproduced in Schedule 2. Section 20ZA subsection (1) provides that the tribunal may make a determination to dispense with consultation requirements ‘if satisfied that it is reasonable to dispense with the requirements’.
10. The tribunal considers the Supreme Court case of [NAME] [COMPANY] v [NAME] and Others [2013] UKSC 14 (‘[NAME]’) to be the leading case on dispensation. In [NAME] Lord [NAME] stated that in deciding pursuant to section 20ZA whether it is reasonable to dispense with consultation requirements, a tribunal should consider whether any relevant prejudice would be suffered by the leaseholders. Lord [NAME] stated that whilst the legal burden of proof rests throughout on the landlord, the factual burden of identifying some relevant prejudice that they would or might have suffered rested on the tenants. Lord [NAME] went on to hold that a tribunal is permitted to grant dispensation on terms, including compensating leaseholders for any prejudice suffered by requiring a landlord to reduce the amount claimed as service charge, and including an order for costs.
Findings of fact and Reasons for decision 11. None of the Respondents have submitted a statement of case opposing the Application. There is no evidence before the tribunal that any of the Respondents consider themselves to be prejudiced in any way by the absence of a section 20 consultation exercise.
12. The Applicant engaged with the Respondents on its proposals to undertake the Works.
13. The tribunal finds that there is no relevant prejudice identified by any Respondent, suffered as a consequence of the Applicant proceeding with the Works without first carrying out the section 20 consultation.
14. The Respondents have made no representation as to any condition the tribunal might impose in granting dispensation, and there is no evidence of any cost being incurred by the Respondents that should appropriately be met by the Applicant.
15. In these circumstances, the tribunal considers it reasonable to dispense with consultation requirements unconditionally.
Accordingly, the tribunal makes a determination under section 20ZA of the Act to dispense with the requirement to consult with the Respondents under section 20 in relation to the Works.
16. The tribunal expresses no view as to whether any costs associated with the Works are reasonable in amount, whether the Works are of a reasonable standard or whether the element intended to be recovered by way of service charge is payable, in accordance with the lease terms or within the meaning of sections 19 and 27A of the Act. The tribunal’s decision does not include or imply any determination of such matters.
4 Schedule 1
‘the Works’
1. Scaffold to front of property (including permit). 2. Hack off and re-render front east elevation with lime mortar. 3. Hack out and re-point front west elevation. 4. Skip hire to dispose of waste.
5
Schedule 2
Extracts from legislation
Landlord and Tenant Act 1985 Section 20
(Subsections (1) and (2):)
(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are [COMPANY] in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either - (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) a tribunal.
(2) In this section 'relevant contribution', in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works under the agreement.
Section 20ZA
(Subsection (1))
(1) Where an application is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation From Consultation Requirem…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Proceed with Repairs Without Tenant Consulta…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission to Proceed with Repairs With…
- First-tier Tribunal (Property Chamber) Tenant Granted Right to Manage Property by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tribunal Reduces Pitch Fee Increase for Mobile Homes Due to Site Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Upholds 7.9% Pitch Fee Increase for Park Homes
- First-tier Tribunal (Property Chamber) Tenant Wins Reduction in Service Charges
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Electrical Works Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Lift Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Flat Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord seeks dispensation to perform necessary repairs.
- There is no relevant prejudice identified by the leaseholders.
- The landlord obtains a determination from the First-tier Tribunal.
- It is reasonable to dispense from consulting leaseholders.
- The landlord complies with Improvement Notices to address disrepair issues.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted permission to the landlord to carry out repairs without consulting the leaseholders.
Who was involved?
The landlord and the leaseholders of a property in Chester.
How did the court decide, and why?
The court decided to grant dispensation because no relevant prejudice was identified by the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA.
What was the argument that mattered most?
The argument that there was no relevant prejudice identified by the leaseholders mattered most.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if no relevant prejudice is identified by the leaseholders.
What evidence or documents mattered?
Evidence of the urgent need for repairs and the lack of prejudice identified by the leaseholders mattered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
